Motorola DCH6416 installation manual This by activating the zoom feature on the TV

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5 TROUBLESHOOTING

Problem

Possible Solution

 

 

There are black bars

This may occur on a 4:3 TV if the 4:3 OVERRIDE setting is OFF. To set 4:3 SD

on all four sides of the

programming to fill the screen, depending on the capabilities of the TV, set

picture

4:3 OVERRIDE to 480i or 480p.

 

This may occur on a 16:9 TV if the active video for an SD broadcast is in letterbox

 

format. To confirm, wait for a commercial or look for a graphic, such as a network logo.

 

If the commercial fills the screen from top to bottom, or the graphic appears below the

 

active video, the program is being letterboxed by the broadcaster. You can minimize

 

this by activating the zoom feature on the TV.

 

A broadcaster may include black bars on either side of a wide screen broadcast. This

 

is called a “hybrid” aspect ratio and results in a black border surrounding the video on

 

a 4:3 TV. Because this is part of the broadcast, the DCH6416 cannot correct the video.

 

You may be able to minimize the border using the zoom feature on the TV.

 

 

Colors do not appear

Be sure to match up each signal to the same YPbPr connection on the TV. Otherwise,

correctly

colors will not appear correctly on your TV.

 

 

The DCH receiver is

The DCH6416 includes an integrated hard drive and a fan for cooling. During normal

making a humming

operation, the DCH6416 emits a low humming noise, similar to a personal computer.

noise.

The noise varies in volume occasionally when the speed of the internal fan adjusts to

 

changes in the temperature around the DCH receiver. Please note the hard drive will

 

stay on even when the DCH6416 is turned off (standby).

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Contents DCH6416 Page Important Safety Instructions FCC Compliance Caring for the Environment by Recycling Page Contents Figures DVR Recording Time Guidelines TablesPage Tuners FeaturesStandard DVR Functionality Standard Audio/Video FeaturesStandard Miscellaneous Features Standard Data FeaturesCompany From USA or Canada Outside USA or Canada If You Need HelpCalling for Repairs Front Panel Format Button Front PanelOperation Video Format Indicators Front Panel DisplayRear panel connections Rear PanelAlert Screens CableCARDCableCARD Removal Unsupported CableCARD InsertionInvalid CableCARD Security Certificate Invalid CableCARD-DCH6416 PairingPage Clearing the Hard Drive Before You BeginAudio Connection Options Video Connection OptionsSdtv HdmiDetermine if you are connecting to a Installation OverviewCabling to an Hdtv Cabling to an Hdtv for VideoCabling to an Hdtv and an A/V receiver Cabling to an Hdtv and an A/V ReceiverInstallation Cabling to a Standard-Definition stereo TV Cabling to a Standard-Definition TV and an A/V ReceiverCabling an audio receiver Cabling to a Standard-Definition TV and Audio ReceiverDCH6416 front panel provides Data Device ConnectionsOperational check procedures Feature Testing Procedure Operational Check for the Remote ControlOptimizing the High-Definition Settings Description SettingInstallation Graphics Overlaying the Video Page General Status Using the DiagnosticsDiagnostics General Status fields are Error Code DescriptionField Description ROM IDPurchase Status fields are Purchase StatusField Out-Of-Band OOB StatusOut-Of-Band Status fields are EMM PID Agile OOB Tuner HuntingPID LKCIn-Band Status In-Band Status fields are Front panel display for in-band diagnosticFront panel display of a unit address Unit AddressUnit Address fields are Separable Security Object Name Object Ver Manufacturer HW Version Current Channel Status Digital Current Channel status fields areAnalog CCI RF Modem UpstreamAPS CITDiagnostics RF upstream modem front panel display RF Modem fields areCode Modules Front panel display for code modules Alternating withCode Modules fields are Nvram Memory ConfigurationAudio/Video Status OSD Display Description Audio SpdifIEC958PCM UnmutedXxxxxxxxxxxx Definition OSD Display Diagnostics Interface Status Diagnostics Interface Status fields are Setting Description User Setting StatusSERIF, Proportion SERIF, Mono no SERIF, Proportion no Serif DVR/Hard Drive Status DVR GpfsDocsis Status Docsis Fields areCarrier Lock Frequency Application Specific Information Interactive Status fields are Interactive StatusFront PanelWaitlmack InitwaitdcoWaitsoack WaitlaorsoKeypad-Front Panel Indicators Page Problem Possible Solution TroubleshootingTroubleshooting This by activating the zoom feature on the TV