Troubleshooting
■XM Satellite Radio
If an operation takes longer than usual or an error occurs, one of the following messages may appear in the front panel display. In this case, read the cause and follow the corresponding remedies.
Status message | Cause | Remedy | See | |
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CHECK XM TUNER | The XM | Confirm the XM | 48 | |
| XM | dock and check the XM |
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| Tuner Dock is not connected to this unit. | connected to this unit. |
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CHECK ANTENNA | The XM antenna is not connected to the | Check that the XM antenna is securely connected to | 48 | |
| XM | the XM |
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| cable has become damaged. | cable for damage. Replace the XM antenna if the |
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| cable is damaged. |
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CH UNAUTH | You may be attempting to tune to an XM | Consult the latest channel guide at | 49 | |
| channel that is blocked or that you cannot | http://www.xmradio.com/ (US residents) and http:// |
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| receive with your XM subscription | www.xmradio.ca/ (Canadian residents) for the current |
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| package. | list of channels. For information on receiving this |
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| channel, visit http://www.xmradio.com/ (US |
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| residents) and http://www.xmradio.ca/ (Canadian |
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| residents) or contact XM Satellite Radio at |
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| (Canadian residents). |
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NO SIGNAL | The XM | Check for antenna obstructions and reposition the | 48, 75 | |
| XM satellite signal. Something may be | XM antenna to get better signal reception. Use the |
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| blocking the XM antenna’s view of the | “XM RADIO SET” screen in the video monitor to |
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| satellites or the antenna is not properly | check the antenna reception level. See instructions |
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| aimed. | supplied with the XM |
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| antenna installation information. |
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LOADING | The XM | This message should disappear in a few seconds in | 75 | |
| program information from the XM | good signal conditions. If you see this message often, |
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| satellite signal. This message can also | reposition the XM antenna to get better signal |
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| occur in weak XM signal conditions. Note | reception. Use the “XM RADIO SET” screen in the |
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| that this unit may not respond to some | video monitor to check the antenna reception level. |
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| operations while this message is |
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| displayed. |
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OFF AIR | The XM channel you selected is not | Check back at a later time; in the mean time, select | — | |
| currently broadcasting. | another channel. |
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CH UNAVAILABLE | The selected channel is not available. The | Consult the latest channel guide at | — | |
| channel may have been reassigned to a | http://www.xmradio.com/ (US residents) and http:// |
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| different channel number. This message | www.xmradio.ca/ (Canadian residents) for the current |
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| may occur initially with a new XM Mini- | list of channels. For cases of a new XM |
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| Tuner or a XM | or a XM |
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| received XM’s signal for an extended | signal for an extended period, allow the XM Mini- |
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| period. | Tuner to receive the XM satellite signal for at least 5 |
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| minutes and then try to select the channel again. |
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- - - - | No artist name or song title is available for | No action required. | — | |
| this selection. |
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