Nikon MRDI Troubleshooting, Check the Obvious Things Out First, Other Areas You Should Check

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SECTION 6

Troubleshooting

6.1 Check the Obvious Things Out First

When trouble shooting, you want to start the process with the obvious components contained within your system:

•Computer system: hardware & software

•Is the frame grabber plugged into the correct slot on the mother board

•Are all electrical connections secure

•Check to make sure that your light source is fully functional

•Make sure that the pin configurations for all of your cables are correct

•Make sure you have selected the correct lense for your camera

6.2Use the Camera Control Interface to Perform Checks

In the Camera Control function, verify that the camera returns the control screen. Verify that you can set various operating parameters.

6.3 Other Areas You Should Check

Contact Customer Support

Before you call for support, be sure to make a note of the camera settings and the frame grabber settings you are using. You should also have saved captured live images. Customer support will frequently request that you e-mail copies of these captured images. See Section 7.

Connections

Double check the pin outs of your cable. Make sure that the connections to the back of the camera and to your PC are secure.

Power Supply Voltage

Make sure and measure that you have 5.0 volts at the camera connector.

Noisy Power Supply

Check your power supply voltage output(s). Check also the noise and ripple specification of your power supply and measure both at the power supply output.

Fairchild Imaging • CAM/CMOS-2K.LS Line Scan Camera User’s Manual • Rev A • 32 of 41

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Contents OWL Camera Series CAM/CMOS-2K.LS CAM/CMOS-2K.LS Line Scan Camera Rev a Fairchild Imaging, Inc TerminologyTable of Contents Troubleshooting Handling InstructionsProduct Support Camera Link IntroductionCamera Highlights DescriptionProgrammability UsabilityCamera Specification RDI and Mrdi Performance Specification Full Spectrum of ApplicationsThermal Considerations LinkRDI and Mrdi Responsivity Curve Image Sensor Page Camera Hardware Interface Installation OverviewConnectors, Pinouts, and Cables Power Supply Camera Pin # Frame Grabber Pin # Channel Link SignalBack View of CAM/CMOS 2K.LS LED Indicator Status LampHirose HR25-7TR-4P Receptacle Quick Start with the Camera LinkTM Interface CommandsCamera Control You must cover lens when performing this operation SSM LED Camera Command Summary Command Definition SummaryFour Modes for Synchronizing with the CAM/CMOS 2K.LS GSNSummary of CAM/CMOS-2K.LS Modes Line Start End 2 -- Mode 1 Freerunning 3 -- Mode 2 ExSync Synchronization Data Camera Output ElectShutter Synchronization Timing Values CAM/CMOS-2K.LSCamera Dimensions and Mounting Facilities Mechanical and Optical GuidanceLensing Lens Mount Extender TubePage Page Lenses Positioning Accuracy of the Sensor Chip in the CameraIllumination Light SourcesLens Modeling Cleaning the Sensor Window Handling InstructionsElectrostatic Discharge Preventing ESD DamageTroubleshooting Check the Obvious Things Out FirstUse the Camera Control Interface to Perform Checks Other Areas You Should CheckData Clocking/Output Signals No Output Or Non Specification OutputEverything Seems To Be Working, But No Image Horizontal Lines or Patterns in OutputProduct Support Channel Link is a Widely-Used Signaling Method Camera LinkTM IntroductionCommunication Video Data SignalsCamera Control Signals For More Information on CameraLinkTM PowerPort Assignments Camera Link Connections -- the MDR 26-Pin Connector Figure A.1 Channel Link OperationPage Page Figure A.4 Camera Link Cable