Philips WV-NM100 operating instructions Troubleshooting, Possible cause / Possible solution

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TROUBLESHOOTING

Before asking for repairs, please check the following symptoms.

If the solutions below do not solve the problem or the symptom is not listed below, ask at the shop where you pur- chased the camera.

Symptom

Power is not supplied.

Cannot access from the browser.

Possible cause / Possible solution

Is the provided AC adapter connected to the DC power input connector on the rear of the camera?

*Confirm that the AC adapter is firmly plugged in.

• Is the AC adapter firmly plugged into the outlet?

Is the category 5 cable connected to the Ethernet connector inside the cord cover of the camera?

Is the link LED next to the Ethernet connector lit?

If the link LED is not lit, it is possible that the connec- tion to the LAN or the network has not been made correctly. Confirm that the cable connection is cor- rect and firm.

Is the valid IP address set for the camera?

Are you connecting to the wrong IP address? Confirm the connection as follows:

Open the command prompt on your PC and enter:

>ping (enter here the IP address set for the NM100) If the NM100 replies, the camera is functioning nor- mally. If not, turn off the power of the NM100 once, and proceed as follows:

(1) Change the IP address by using the "Panasonic IP Setup" software.

(2) Initialize the camera by pressing the setting reset switch at the rear of the camera. The IP address will return to the default setting "192.168.0.10".

Reference page

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Contents Operating Instructions Risk of Electric Shock Do not Open Important Safety Instructions Contents Advanced Settings for Operation mode Features PrefacePrecautions Do not aim the camera at bright light sourcesPlatform MPEG-4 plug-in is exclusive to Internet ExplorerTrademarks and Registered Trademarks Inside of the cord cover Front ViewRear View Installations Required cable ConnectionsConnection example Using with an Intranet LAN Connection type LANUsing via the Internet Connection type Required hardwareSetup Preparations for the SetupSetup with the Provided Panasonic IP Setup Software Items included in the softwareDhcp DNS Network Setup of the PC Using Windows 98 SEScreenshot Using Windows Screenshot Using Windows XP Category View Network Connections window appears Network Setup of the Camera Top Menu page of the camera setup appears WAN Connection type Description of the parameter Bootp Installation of the MPEG-4 Plug-in Basic Settings Power/Link/Access LED Characters for Camera name Up to 32 charHour, minute and second Camera positionBrowsing Pictures Monitoring a Still Picture of a Single CameraImage capture size Quality of imageAdjustment of the brightness of the picture Panning and tiltingImage size One time panMonitoring the Motion Picture of a Single Camera Adjustment of the brightness of the motion picture Monitoring Still Pictures of Multiple Cameras Operation mode page of Advanced setup appears How to Operate Monitoring the Picture of a Camera in a Preset Position Characters for the preset name 1 character toBrowsing Pictures Saving the Currently Monitored Picture on the PC Action when Motion is Detected Motion Detector FunctionInform by sending e-mails Detecting Motion in the Monitored Area External alarm input Pre-alarmPost-alarm Alarm typeSetting of the Motion Detection Area Alarm page appears Viewing the Picture Stored in the Camera To view the previous or next picture automaticallyTransferring Pictures to the Server Info button PasswordMode Non alarm transmission Check on DirectoryFile name Date & TimeTransferring Pictures to the Server when Motion is Detected Other Functions Alarm Connector and AUX Output ConnectorCustomizing the Contents of the Alarm Mail Advanced Settings Advanced Settings for Operation modeOperation mode selection MPEG-4 mode setupBandwidth control Refresh intervalAdjusting the Picture PAN / Tilt calibration Flicker-less modeHold Sharpness Settings for the Host Authentication Access level Host addressSettings for the User Authentication Example admin Access level System Settings Time adjustment Synchronization with NTP server Time is adjustTime setup year-month-day hourminsec NTP portDefault setting for Host name WV-NM100 User name Default setting for User nameCharacters for Password Default setting for PasswordSnmp Settings Default setting for Community name public Equipment name Default setting for Equipment nameDefault setting for Location Default setting for ContactUsing Help Firmware UpgradeTroubleshooting Possible cause / Possible solutionIf the camera and the PC are connected Same subnetIf the camera and the PC are connected in a Different subnetIf Netscape Communicator is used If Internet Explorer is usedError Message List Ddns Specifications CameraGlossary of Terms Term ExplanationTerm 2003 N0103-0 V8QA6111BN

WV-NM100 specifications

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