Fairchild CAM/CMOS-2K.LS user manual Troubleshooting, Check the Obvious Things Out First

Page 33

SECTION 6

Troubleshooting

6.1 Check the Obvious Things Out First

When trouble shooting, you want to start the process with the obvious components contained within your system:

Computer system: hardware & software

Is the frame grabber plugged into the correct slot on the mother board

Are all electrical connections secure

Check to make sure that your light source is fully functional

Make sure that the pin configurations for all of your cables are correct

Make sure you have selected the correct lense for your camera

6.2Use the Camera Control Interface to Perform Checks

In the Camera Control function, verify that the camera returns the control screen. Verify that you can set various operating parameters.

6.3 Other Areas You Should Check

Contact Customer Support

Before you call for support, be sure to make a note of the camera settings and the frame grabber settings you are using. You should also have saved captured live images. Customer support will frequently request that you e-mail copies of these captured images. See Section 7.

Connections

Double check the pin outs of your cable. Make sure that the connections to the back of the camera and to your PC are secure.

Power Supply Voltage

Make sure and measure that you have 5.0 volts at the camera connector.

Noisy Power Supply

Check your power supply voltage output(s). Check also the noise and ripple specification of your power supply and measure both at the power supply output.

Fairchild Imaging • CAM/CMOS-2K.LS Line Scan Camera User’s Manual • Rev C• 33 of 42

Image 33
Contents OWL Camera Series CAM/CMOS-2K.LS EMC EMC ConformanceTerminology CAM/CMOS-2K.LS Line Scan Camera Rev B Fairchild Imaging, IncTable of Contents Handling Instructions TroubleshootingProduct Support Camera Link IntroductionDescription Camera HighlightsProgrammability UsabilityFull Spectrum of Applications Camera Specification RDI and Mrdi Performance SpecificationLink Thermal ConsiderationsRDI and Mrdi Responsivity Curve Image Sensor Page Installation Overview Connectors, Pinouts, and CablesCamera Hardware Interface Camera Pin # Frame Grabber Pin # Channel Link Signal Power SupplyLED Indicator Status Lamp Hirose ReceptacleBack View of CAM/CMOS 2K.LS Commands Camera ControlQuick Start with the Camera LinkTM Interface You must cover lens when performing this operation SSM LED Command Definition Summary Camera Command SummaryGSN Four Modes for Synchronizing with the CAM/CMOS 2K.LSSummary of CAM/CMOS-2K.LS Modes Line Start End 1 -- Mode 1 Freerunning 2 -- Mode 2 ExSync Synchronization ExSync Camera Input LineValid Camera Output ElectShutter CAM/CMOS-2K.LS Synchronization Timing ValuesMechanical and Optical Guidance Camera Dimensions and Mounting FacilitiesLens Mount Extender Tube LensingPage Page Positioning Accuracy of the Sensor Chip in the Camera LensesIllumination Light SourcesLens Modeling Handling Instructions Cleaning the Sensor WindowElectrostatic Discharge Preventing ESD DamageCheck the Obvious Things Out First TroubleshootingUse the Camera Control Interface to Perform Checks Other Areas You Should CheckNo Output Or Non Specification Output Data Clocking/Output SignalsEverything Seems To Be Working, But No Image Horizontal Lines or Patterns in OutputProduct Support Camera LinkTM Introduction Channel Link is a Widely-Used Signaling MethodVideo Data Signals Camera Control SignalsCommunication Power Port AssignmentsFor More Information on CameraLinkTM Figure A.1 Channel Link Operation Camera Link Connections -- the MDR 26-Pin ConnectorPage Page Figure A.4 Camera Link Cable