•For your convenience, SONICblue has established a frequently
asked questions section at: http://www.sonicblue.com/replaytv. For service assistance or resolution of a service problem, prod- uct information or operation help, please contact the SONICblue Customer Care Department:
•By phone:
By email: techsupport@replaytv.com
SONICblueWarranty::LimitedIncorporated Warranty(“SONICblue”) warrants andyour 4500 Softwareseries ReplayTV (the “ReplayTVLicense”) and any included ReplayTV accessories against defects in material or workmanship as follows:
LABOR: For period of one (1) year from the date of purchase (“Warranty Period”), if the ReplayTV is determined to be defective, SONICblue will repair or replace the unit, at its option, at no charge, or pay the labor charges to any ReplayTV authorized service facility. After the Warranty Period, the customer must pay for all labor charges.
PARTS: In addition, during the Warranty Period, SONICblue will supply, at no charge, a new or rebuilt ReplayTV unit in exchange for defective unit. After the Warranty Period, parts are available from SONICblue authorized service facilities or a ReplayTV Ser- vice Center at your expense.
In addition, your ReplayTV carries a
WarrantyTo obtain warrantyServiceservice, you must first obtain an RMA number (Return Merchandise Authorization) from a Technical Support Representative at SONICblue. A Technical Support Representative may be reached at (800)