ReplayTV 4500
When I select a channel in the Chan- | • If you are using an IR blaster connection to control channel changing, verify that the IR blaster cable is securely |
nel Guide, the channel number does | attached to the IR BLASTER jack on ReplayTV, and that you have affixed the IR emitter directly over the IR |
not change on my satellite receiver | detector on your cable box or satellite receiver. |
or cable box. | • Confirm that you have selected the correct IR code for your cable box or satellite receiver. |
| • Try a different IR code, even it is not the exact code for your cable box or satellite receiver. |
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When I select a channel in the Chan- | • Confirm that you subscribe to the channel in question. |
nel Guide, I see a blue screen that | • Verify that the A/V connections from your cable box/satellite receiver to ReplayTV are correct. |
states “no video source.” | • Verify that the correct inputs to ReplayTV are selected in Setup. Also, if using |
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| • Verify that all your components are turned on. |
| • Try different cables. Poor quality cables may cause this to occur. |
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When selecting a channel in the | • Confirm that you have the correct input source specified in Setup. Press MENU. Highlight Setup and press |
Channel Guide, I see a solid blue | SELECT. Choose Network and Input Settings. |
screen. |
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When selecting a show from the | • Typically, this is caused by a weak video source. Contact Customer Care for further suggestions at (800) 933- |
Channel Guide, I see a screen that | 5899. |
fades to black. | • Try changing cables. Poor quality cables may cause this to occur. |
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The channels are not changing. | • If your original remote control required an Enter button press when changing channels, press the ENTER button |
| on the ReplayTV remote control after you enter the channel number. |
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My cable box sometimes fails to | • If you are using the IR blaster, your cable box receives IR commands from both the ReplayTV remote and the IR |
change channels when using the | blaster. Some cable boxes can be confused by this. You can block the commands from the ReplayTV remote con- |
ReplayTV remote control. | trol by affixing an opaque covering around the area where you have placed the IR emitter on your cable box. Do |
| not cover the IR emitter. |
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The IR blaster occasionally misses | Sometimes the IR blaster sends too strong of a signal to your cable box or satellite receiver, causing it to miss a digit |
channel change commands. | in the |
| • Affix the IR emitter next to or 1/2 inch away from the IR detector on your cable box or satellite receiver instead of |
| directly over it. |
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ReplayTV does not respond when I | • Press and hold the POWER button on the front of ReplayTV for 10 seconds, then release. ReplayTV will restart |
press buttons on the remote control. | in a few moments. |
Or, the image on my television | • Unplug the power cord from the electrical outlet for 15 seconds then plug it back in. ReplayTV will restart and |
screen is “frozen.” | power on in a few moments. |
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