Customer Services Directory
For Product Information, Operating Assistance, Literature Request, Dealer Locations, and all Customer Service inquiries please contact:
For hearing or speech impaired TTY users, TTY:
Web Site: http://www.panasonic.com
You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site.
Accessory Purchases:
For hearing or speech impaired TTY users, TTY:
(Visa, MasterCard, Discover Card, American Express, Check)
Product Repairs | Centralized Factory Servicenter |
Panasonic Services Company
1705 N. Randall Road,
Elgin, IL 60123-7847
Attention: Camcorder Repair
Please carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory Servicenter. Customer’s in Puerto Rico, please ship or carry in to location below (“Service in Puerto Rico”).
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/ Factory Servicenter:
Ave. 65 de Infanteria. Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Phone (787)
As of August 2002
For Your Information
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