Axis Communications Q1615-E user manual Network, Basic TCP/IP Settings

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AXIS Q1615-E Network Camera

System Options

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version must always be enabled.

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 60) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 52.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1.Acquire a free static IP address on the same network segment as the computer.

2.Locate the serial number (S/N) on the product label.

3.Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator) arp -s <IP address> <serial number>

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Contents Axis Q1615-E Network Camera About this Document Legal ConsiderationsLiability Intellectual Property RightsSupport Learn MoreTable of Contents Axis Q1615-E Network CameraConnectors Performance Considerations Hardware Overview Axis Q1615-E Network Camera Connectors and Buttons LED Indicators Control ButtonFunction Button Function button has multiple functionsStatus LED Behavior for Focus Assistant Buzzer Signal for Focus AssistantReplace the Lens Axis Q1615-E Network Camera Access the Product Access from a BrowserAccess from the Internet Set the Root PasswordSet Power Line Frequency Configure Capture ModeLive View Controls on the Live ViewGo to Setup Events Axis Media Control viewer toolbarManual Trigger To show the manual trigger buttons in the Live ViewPTZ Controls AMC Audio ControlsAxis Q1615-E Network Camera Media Streams How to Stream H.264Axis Media Control AMC Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAccess Audio Streams Java applet supports simplex audio with G.711 encodingBasic Setup Set Up the ProductAdjust Focus Focus Assistant Video and Audio Video StreamPixel Counter ImageStream Profiles Click Save to apply the new settings264 Capture Mode Camera SettingsGo to Setup Video & Audio Camera Settings View Area Image AppearanceImage Correction White BalanceExposure Settings Shutter & GainSet Shutter to Low light priority slider toward low noise ExampleView Area Overlay Overlay ImageGo to Video & Audio Video Stream and select the Image tab Go to Video & Audio Overlay ImageUse Overlay Text in an Action Rule Go to Events Action RulesAudio Settings Privacy MaskFocus Audio ModesAudio Input Audio Clips Audio OutputConfigure the Live View Default Viewer for BrowsersViewer Settings Browser Viewer DescriptionGo to Setup Live View Config User Defined LinksOutput Buttons For more information about I/O ports, see I/O Ports onPreset Positions Go to PTZ Preset PositionsPTZ Pan Tilt Zoom Guard TourOperator Same as administrator but with lower priority AdvancedControl Queue ControlsAxis Q1615-E Network Camera Detectors Camera TamperingMotion Detection Shock DetectionSet Up Motion Detection Windows Motion Detection ParametersDefault values Audio DetectionRecommended values 15% 60-90% 75-95%Install Application Go to Setup ApplicationsApplications Application LicensesAxis Q1615-E Network Camera Set Up Action Rules EventsConvert Event Types to Action Rules Go to Events Action Rules and click AddSet Up Email Recipients Add RecipientsCreate Schedules Go to Events Recipients and click AddSet Up Recurrences Go to Events Recurrences and click AddRecordings Recording ListContinuous Recording Go to Recordings ListClick Save to save and start the recording Languages System Options SecurityUsers IP Address FilterCertificates IeeeGo to System Options Security Ieee To install a self-signed certificate Go to Setup System Options Security CertificatesClick Install certificate and upload the certificate Date & TimeBasic TCP/IP Settings NetworkAdvanced TCP/IP Settings Axis Internet Dynamic DNS ServiceAxis Internet Dynamic DNS Service requires IPv4 DNS ConfigurationNTP Configuration Host Name ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4QoS Quality of Service FTPUPnPTM UPnPTM can be disabled under System Options Network UPnPTMRTP/H.264 Storage BonjourSD Card Network ShareMaintenance Ports & DevicesSupport Support OverviewSystem Overview Logs & ReportsPlain Config Reset to Factory Default SettingsFile Upload Troubleshooting Upgrade the FirmwareEmergency Recovery Procedure Check the FirmwareSymptoms, Possible Causes and Remedial Actions Problems setting the IP addressProduct cannot be accessed from a browser Product is accessible locally but not externallyProblems with streaming H.264 Status and Network indicator LEDs are flashing red rapidlyVideo and image problems, general Setup Video & Audio Camera SettingsSettings Storage and disk management problemsNo audio Poor audio qualityTechnical Specifications Function/group Specifications Audio Audio streaming Audio inputAudio output Network SecurityFunction/group Specifications PowerConnectors WeightConnectors WarrantyConnector Function Pin SpecificationsRS485/422 Connector Performance ConsiderationsOutput Function PinAxis Q1615-E Network Camera M2.8