Axis Communications Q1615-E user manual Advanced TCP/IP Settings, Axis Video Hosting System Avhs

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AXIS Q1615-E Network Camera

System Options

ping -l 408 -t <IP address>

Windows example (this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125

4.Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.

5.Close the command prompt when the product responds with Reply from 192.168.0.125:... or similar.

6.Open a browser and type http://<IP address> in the Location/Address field.

For other methods of assigning the IP address, see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www.axis.com/techsup

Note

To open a command prompt in Windows, open the Start menu and type cmd in the Run/Search field.

To use the ARP command in Windows 8/Windows 7/Windows Vista, right-click the command prompt icon and select Run as administrator.

To open a command prompt in Mac OS X, open the Terminal utility from Application > Utilities.

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live and recorded video accessible from any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting

The AVHS settings are configured under System Options > Network > TCP IP > Basic. The possibility to connect to an AVHS service is enabled by default. To disable, clear the Enable AVHS box.

One-click enabled - Press and hold the product’s control button (see Hardware Overview on page 6 ) for about 3 seconds to connect to an AVHS service over the Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. For more information, see www.axiscam.net

To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic. Under Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Note

AXIS Internet Dynamic DNS Service requires IPv4.

Advanced TCP/IP Settings

DNS Configuration

DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System Options > Network > TCP/IP > Advanced.

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

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Contents Axis Q1615-E Network Camera Legal Considerations About this DocumentLiability Intellectual Property RightsLearn More SupportAxis Q1615-E Network Camera Table of ContentsConnectors Performance Considerations Hardware Overview Axis Q1615-E Network Camera Connectors and Buttons Control Button LED IndicatorsFunction Button Function button has multiple functionsReplace the Lens Buzzer Signal for Focus AssistantStatus LED Behavior for Focus Assistant Axis Q1615-E Network Camera Access from a Browser Access the ProductAccess from the Internet Set the Root PasswordConfigure Capture Mode Set Power Line FrequencyLive View Controls on the Live ViewAxis Media Control viewer toolbar Go to Setup EventsManual Trigger To show the manual trigger buttons in the Live ViewAMC Audio Controls PTZ ControlsAxis Q1615-E Network Camera Axis Media Control AMC How to Stream H.264Media Streams QuickTimeTM. The following paths can be used Alternative Methods of Accessing the Video StreamJava applet supports simplex audio with G.711 encoding Access Audio StreamsAdjust Focus Set Up the ProductBasic Setup Focus Assistant Video Stream Video and AudioPixel Counter Image264 Click Save to apply the new settingsStream Profiles Go to Setup Video & Audio Camera Settings Camera SettingsCapture Mode Image Appearance View AreaImage Correction White BalanceShutter & Gain Exposure SettingsSet Shutter to Low light priority slider toward low noise ExampleView Area Overlay Image OverlayGo to Video & Audio Video Stream and select the Image tab Go to Video & Audio Overlay ImageGo to Events Action Rules Use Overlay Text in an Action RulePrivacy Mask Audio SettingsFocus Audio ModesAudio Input Audio Output Audio ClipsDefault Viewer for Browsers Configure the Live ViewViewer Settings Browser Viewer DescriptionUser Defined Links Go to Setup Live View ConfigOutput Buttons For more information about I/O ports, see I/O Ports onGo to PTZ Preset Positions Preset PositionsPTZ Pan Tilt Zoom Guard TourAdvanced Operator Same as administrator but with lower priorityControl Queue ControlsAxis Q1615-E Network Camera Camera Tampering DetectorsMotion Detection Shock DetectionMotion Detection Parameters Set Up Motion Detection WindowsAudio Detection Default valuesRecommended values 15% 60-90% 75-95%Go to Setup Applications Install ApplicationApplications Application LicensesAxis Q1615-E Network Camera Events Set Up Action RulesConvert Event Types to Action Rules Go to Events Action Rules and click AddAdd Recipients Set Up Email RecipientsCreate Schedules Go to Events Recipients and click AddGo to Events Recurrences and click Add Set Up RecurrencesRecording List RecordingsContinuous Recording Go to Recordings ListClick Save to save and start the recording Languages Security System OptionsUsers IP Address FilterGo to System Options Security Ieee IeeeCertificates Go to Setup System Options Security Certificates To install a self-signed certificateClick Install certificate and upload the certificate Date & TimeNetwork Basic TCP/IP SettingsAxis Internet Dynamic DNS Service Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service requires IPv4 DNS ConfigurationHost Name Configuration NTP ConfigurationLink-Local IPv4 Address NAT traversal port mapping for IPv4FTP QoS Quality of ServiceRTP/H.264 UPnPTM can be disabled under System Options Network UPnPTMUPnPTM Bonjour StorageSD Card Network SharePorts & Devices MaintenanceSupport Overview SupportSystem Overview Logs & ReportsFile Upload Reset to Factory Default SettingsPlain Config Upgrade the Firmware TroubleshootingEmergency Recovery Procedure Check the FirmwareProblems setting the IP address Symptoms, Possible Causes and Remedial ActionsProduct cannot be accessed from a browser Product is accessible locally but not externallyStatus and Network indicator LEDs are flashing red rapidly Problems with streaming H.264Video and image problems, general Setup Video & Audio Camera SettingsStorage and disk management problems SettingsNo audio Poor audio qualityTechnical Specifications Audio input Function/group Specifications Audio Audio streamingAudio output Network SecurityPower Function/group SpecificationsConnectors WeightWarranty ConnectorsConnector Function Pin SpecificationsPerformance Considerations RS485/422 ConnectorOutput Function PinAxis Q1615-E Network Camera M2.8