Axis Communications P1354-E user manual Maintenance, Support

Page 53

AXIS P1354–E Network Camera

System Options

Port Status

The list on the System Options > Ports & Devices > Port Status page shows the status of the product’s input and output ports.

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

Click Restart to perform a correct restart if the Axis product is not behaving as expected. This will not affect any of the current settings.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

the boot protocol (DHCP or static)

the static IP address

the default router

the subnet mask

the system time

the IEEE 802.1X settings

the focus position

uploaded applications are kept but must be restarted

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The Axis product can also be reset to factory default using the control button, see Reset to Factory Default Settings, on page 54.

To identify the product or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours. This can be useful for identifying the product among other products installed in the same location.

For information about firmware upgrade, see Upgrading the Firmware, on page 56.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information, should you require technical assistance.

See also Troubleshooting, on page 56.

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview. Information that can be found here includes firmware version, IP address, network and security settings, event settings, image settings and recent log items. Many of the captions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs and reports useful for system analysis and troubleshooting. If contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the product (see below).

53

Image 53
Contents Axis P1354-E Network Camera Liability About this documentIntellectual Property Rights Equipment ModificationsLearn More SupportAxis P1354-E Network Camera Table of ContentsTechnical Specifications Hardware Overview Hardware OverviewAxis P1354-E Network Camera Connectors Status LED when using Focus Assistant LED IndicatorsReplacing the lens Color IndicationUnscrew the standard lens Attach and screw on the new lens Access from a Browser Accessing the ProductAccessing the Product Set the Root Password Accessing the Product Access from the InternetNetwork TCP/IP Advanced Click Create self-signed certificateLive View Accessing the Product Set Power Line FrequencyPTZ Mode Controls on the Live View Go to Setup EventsAxis Media Control viewer toolbar Manual TriggerAMC Audio Controls PTZ ControlsAxis P1354-E Network Camera Media Streams How to Stream H.264Media Streams Axis Media Control AMCAlternative Methods of Accessing the Video Stream Accessing Audio Streams Setting Up the Product Setting Up the ProductBasic Setup FocusVideo and Audio Video and AudioVideo Stream Pixel Counter264 ImageVideo and Audio Stream Profiles Camera SettingsIris adjustment Iris configurationShutter & Gain Set Shutter toView Area Image SettingsOverlay Day/NightPrivacy Mask Audio SettingsOverlay Image Go to Video & Audio Overlay ImageAudio Input Audio ModesAudio Output Audio ClipsDefault Viewer for Browsers Live View ConfigLive View Config Go to Setup Live View Config Viewer SettingsUser Defined Links Output ButtonsAxis P1354-E Network Camera Installing a PTZ driver Preset PositionsGo to PTZ Preset Positions PTZ Pan Tilt ZoomGuard Tour Device SettingsAdvanced ControlsControl Queue Operator Same as administrator but with lower priorityDetectors DetectorsCamera Tampering Motion DetectionMotion Detection Parameters Set Up Motion Detection WindowsAudio Detection Default valuesLow level 0% Recommended valuesApplications ApplicationsEvents EventsGo to Events Action Rules and click Add Setting Up an Action RulePTZ Control Schedules RecipientsRecipient Use with action Go to Events Recipients and click AddGo to Events Recurrences and click Add Events RecurrencesRecordings RecordingsRecording List Continuous RecordingSystem Options System OptionsSecurity UsersIeee Date & TimeAudio Support CertificatesIPv4 Address Configuration Basic TCP/IP SettingsIPv6 Address Configuration NetworkLinux/Unix syntax Assign IP Address using ARP/PingLinux/Unix example Axis Video Hosting System AvhsAdvanced TCP/IP Settings NAT traversal port mapping for IPv4 HttpsSmtp email QoS Quality of ServiceUPnPTM StorageRTP/H.264 BonjourNetwork Share Ports & DevicesPorts COM PortSupport MaintenancePlain Config Reset to Factory Default SettingsScripting File UploadAxis P1354-E Network Camera Troubleshooting TroubleshootingEmergency Recovery Procedure Checking the FirmwareProduct cannot be accessed from a browser Symptoms, Possible Causes and Remedial ActionsProblems setting the IP address Problems with streaming H.264 Product is accessible locally but not externallyVideo and image problems, general Status and Network indicator LEDs are flashing red rapidlySetup Video & Audio Camera Settings SettingsTechnical Specifications Technical SpecificationsBuilt-in Microphone Specification Network Security Function/group Specifications Audio Audio streamingMaintenance Audio inputPower Function/group Specifications Installation aidsConnectors DimensionsTerminal connector Technical Specifications ConnectorsFunction Pin Specifications Power connectorRS-485/422 connector Audio connectorPerformance Considerations Audio Input Audio OutputM2.2