Axis Communications FD-R M12 user manual Axis Support

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AXIS 209FD/FD-R/FD-R M12 33

4.After the upgrade has completed (1-10 minutes), the unit will automatically restart and show a steady green on the Power and Status LEDs and flashing green or amber on the Network LED.

5.Referring to the installation guide, reinstall the camera.

6.Windows - If you are using a DHCP server, type the following from a command/DOS prompt: arp -d <IP address of camera>

If the emergency recovery procedure does not get the camera up and running again, please contact Axis support at www.axis.com/techsup/

Axis Support

If you contact Axis support, please help us to help you solve your problems, by providing the server report, the log file and a detailed description of the problem.

Server Report - go to Setup > System Options > Support Overview. The server report contains important information about the server and its software, as well as a list of the current parameters.

The Log file is available from Setup > System Options > Logs & Reports. The Log file records events in the unit since the last system restart and can be a useful diagnostic tool when troubleshooting.

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Contents User’s Manual Canada About this DocumentContents Glossary of Terms Index Key features Product overviewDescription Overview LED LED IndicatorsAccessing the Camera Access from a browserAxis Media Control Setting the root password Accessing the camera from the InternetLive View Video Streams How to stream MPEG-4MPEG-4 clients Alternative methods of accessing the video streamMotion Jpeg Axis Media Control AMCAccessing the Setup tools ConfigurationText Overlay Settings Video & Image SettingsImage Appearance Video StreamOverlay/Mask Type Overlay/MaskUpload and use an overlay/mask Overlay image requirementsImage Formats Image Size Advanced Camera Settings Lighting ConditionsLow Light Behavior Advanced MPEG-4 Settings GOV SettingsBit Rate Control Default Video Format Live View ConfigLayout Action ButtonsViewer Settings Default ViewerEvent Servers Event ConfigurationEvent Types DefinitionsTriggered Events How to set up a triggered eventClick Add triggered on the Event types Pre-trigger and Post-trigger buffersCamera Tampering Axis 209 FD-R/FD-R M12 Scheduled EventsObject Size Motion DetectionSecurity System OptionsIP Address Filtering ReferralsIP Address Configuration Network Basic TCP/IP SettingsServices Date & TimeNetwork Advanced TCP/IP Settings WAN internet Network TrafficQoS Quality of service QoS SettingsSmtp email Maintenance LED SettingsUPnP BonjourUnit connectors Resetting to the factory default settingsConfiguration Using the Control ButtonAxis 209FD/FD-R/FD-R M12 Emergency recovery procedure TroubleshootingChecking the firmware Upgrading the firmwareAxis Support Camera is accessible locally, but not externally Symptoms, Possible Causes and Remedial ActionsCamera is inaccessible BrowserPoor quality snapshot images Browser freezesMotion Detection triggers unexpectedly Specification Models Technical SpecificationsSpecification Installation General performance considerations Optimizing your systemBandwidth Axis 209FD/FD-R/FD-R M12 Etrax Ethernet Token Ring Axis Axis own microprocessor Glossary of TermsSee also IP Internet Protocol VOP See VOP Megapixel See PixelURL Uniform Resource Locator An address on the network SSL/TSL Secure Socket Layer/Transport Layer SecurityAxis 209FD/FD-R/FD-R M12 AMC Index