Polycom 8 quick start Application Exception

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Chapter 3 - Managing Conferences

Application Exception

When an exception occurs in the Personal Scheduler/Client an Application Error Information window can appear on screen. The operator/user can choose to send an email to support with information that helps analyze the source of the problem.

This function can be disabled in the Web Server Manager. In the Options menu, select Administrator Send Email Configuration and clear the Send Email Notification check box.

1.When an exception occurs in the Personal Scheduler/Client application, the Application Error Information dialog box displays.

You can perform any one of the following actions:

Describe the reasons or steps leading to the exception

Enter the destination email address

Enter your contact details

3-20

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Contents MGC Catalog No. DOC2139B Version Table of Contents Viewing the Report Introduction Package Contents Personal Scheduler MGC Web Server Manager requirements Personal Scheduler Client requirementsIntroduction Installation and ConfigurationManaging Conferences Installation and Configuration Deploying the Client Application To e-mail the Client application shortcutMGC Personal Scheduler Quick Start Guide Send the e-mail to end-users for installation SQL Database Configuration Installation and Configuration MGC Personal Scheduler Quick Start Guide MGC Web Server Manager Configuration Connecting the MGC Web Server Manager To connect the MGC Web Server ManagerAdding a New MCU To add an MCUComplete number dialed by participants when Field Connecting an MCU To connect to an MCUPersonal Scheduler Visual Customization Message Header title Installation and Configuration To configure Personal Scheduler from the MGC Web Manager MGC Personal Scheduler Configuration dialog box opens Each User is assigned permissions which defines Preferences Click Enable Limit Recurrences. The Limit Field Description Meeting Request Customization from the Microsoft Outlook Editor MGC Personal Scheduler Quick Start Guide Installation and Configuration MGC Personal Scheduler Quick Start Guide Installation and Configuration MGC Personal Scheduler Quick Start Guide Setting a Password To specify a password for a new userTo specify a password for an existing user Managing Templates To view the list of templatesTo view the template parameters Installation and Configuration To add a new template Installation and Configuration Managing Conferences Scheduling Conferences To schedule a Polycom Office audio or video conferenceClick the Polycom Office tab Polycom Office window opensManaging Conferences Invite Dial-out Endpoints window opens To configure the appointment form Scheduling the Reservation Directly From the CalendarCalender Properties dialog box opens Select Polycom Office and click Open To schedule the reservation on the calendar Mail Signature Describes the signature fields MGC Manager Reservation Remarks To view the reservation remarksRight click on the Reservation name and select Properties Properties dialog box opens, displaying the Remarks field Canceling Appointments and Meetings Modifying Appointments and MeetingsScheduling Recurring Appointments and Meetings Appointment Recurrence window opens Modifying Recurring Appointments or Meetings Canceling Recurring Appointments and Meetings Canceling Recurring Appointments/MeetingsApplication Exception Click Don’t Send, if you do no want to email the report Managing Conferences Appendix a Default Templates Default Conference Template Properties DefaultCOP Parameter Value GeneralAdvanced Meet Me Per Conf Video Layout Default Conference Template Properties DefaultVideo Advanced Meet Me Per Conf Default Conference Template Properties Default-Audio IVR Limited Occurrences Greyed out Number of Occurrences Default Conference Template Properties Software CP SW CPAdvanced Meet Me Per Conf Video Layout Default Conference Template Properties Video-Switch Advanced Meet Me Per Conf Video Layout Appendix a Default Templates
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