VeriFone 8000 manual Keypad Does Not Respond

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TROUBLESHOOTING GUIDELINES

The Keypad Does Not Respond

The Keypad

Does Not

Respond

An Incorrect Response or Data Is Obtained

“Tampered

Device” Displayed On Screen and Keypad Inoperable

If the keypad does not respond:

•Refer to user documentation for the particular application in use.

•If the problem persists, contact your VeriFone distributor or service provider.

If an incorrect response or data is obtained:

•Refer to user documentation for the particular application in use.

•If the problem persists, contact your VeriFone distributor or service provider.

If “Tampered Device” is displayed on the screen and the keypad is inoperable contact an authorized service representative.

36	NURIT 8000 INSTALLATION GUIDE

Image 36

Contents Nurit Nurit 8000 Installation Guide VeriFone, Inc Contents Maintenance CleaningTroubleshooting Service and SupportAudience Organization Related Documentation Guide ConventionsDocument Conventions Acronym Definitions Acronym DefinitionsFeatures at a Glance Nurit 8000 FeaturesOverview GSM Setup SelectingLocation Electrical Considerations Indoor UseOutdoor Use Unpacking Shipping Carton To unpackShipping carton Examining Nurit Features Nurit 8000 Terminal Features Front PanelTerminal Front Panel Thermal printerOpening Closing Battery Card Compartment Cover To remove the battery /card compartment coverInstalling SIM To install a SIM or a SAM cardSAM, and SD CardsInstalling and Removing a SIM/SAM Card Inserting the SD/MMC Card Connecting the Battery BatteryTo insert the battery To remove the batteryBattery Maintenance Removing the BatteryPowering On Off the Terminal With a Battery Pack Battery Charge StatusBattery Charge LED Indicator Status Using the Printer Loading Paper intoPrinter To load paper intoRoll From Closing the Paper CompartmentRemoving the Paper To remove a rollPower Supply Connection Car Adapter Connection To connect the car adapterAdapter Connecting Cables To connect the data cableCable External Modem ConnectionTo connect To disconnectUsing Magnetic Stripe Card Reader To use the magneticStripe card reader Using the Smart Card Reader ReaderSpecifications SpecificationsEnvironmental Regulatory,Reference Ieee 1725, Section Maintenance and Cleaning Cleaning the Nurit8000 Cleaning the Nurit Troubleshooting Guidelines Nurit 8000 Appears to Have No Power Wireless Communication Does Not WorkTransactions Cannot be Completed Successfully Operation with PeripheralDevice Not SuccessfulKeypad Does Not Respond Service and Support Accessories Documentation Information Label on Unit BottomVeriFone Cleaning Cables AdaptersExternal Modem Kit DocumentationAccessories and Documentation Index Service Index Nurit