Troubleshooting
The loading door cannot be opened with the Door button
Possible cause | Remedy |
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|
The washer is not | Insert the |
connected and/or switched | switch the washer on using the |
on. |
|
|
|
The safety lock has been | Switch off the childproofing as described in the |
activated. | section on "Changing a program sequence" under |
| "Safety lock". |
The pin code feature is | Switch off the pin code as described in the section |
active. | on "Programmable functions" under "Pin code". |
|
|
Power failure | Open the loading door as described in the next |
| section. |
The door was not properly | Firmly press the latch side of the loading door, |
closed. | then press the Door button. |
|
|
There is still water in the | Clean the drain filter and pump, as described in |
drum and the washer | the next section. |
cannot drain. |
|
To prevent scalding, the door will not open if the suds temperature is higher than 55°C.
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