
Problem solving guide
Problem | Possible cause |
| Remedy | |
Liquid detergent | Liquid detergents do | – Use a general purpose washing | ||
does not give the | not contain bleaching |
| machine powder containing a | |
required result. | agents. They do not |
| bleaching agent. | |
| remove fruit, coffee | – Pour stain removers into compart- | ||
| and tea stains. |
| ment j of the dispenser drawer | |
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| and liquid detergent into a | |
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| dispenser ball. | |
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| – | Never put stain removers and | |
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| liquid detergent together in the | |
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| dispenser drawer. | |
Grey, greasy | Insufficient amounts of | – | Add more detergent. | |
particles cling to | detergent were used | – Before washing the next load run | ||
washed laundry. | to break down the |
| a Cottons 95°C programme with | |
| particles of grease in |
| powder detergent but without a | |
| heavily soiled laundry. |
| load. | |
A stale smell is | Low temperature | Before washing the next load run a | ||
in the drum and | washing. | Cottons 95°C programme with | ||
on laundry. |
| powder detergent but without a load. | ||
There are white | The detergent | – Try and brush off the residues with | ||
residues which | contained compounds |
| a soft brush once the laundry is | |
look like powder | (zeolites) to aid water |
| dry. | |
detergent on | softening which are | – Use a liquid detergent to wash | ||
dark coloured | not soluble in water. |
| dark coloured textiles. Liquid | |
laundry. | These have ended up |
| detergents usually contain no | |
| on the laundry. |
| zeolites. | |
Machine is | Machine connected to | Connect machine to mains water | ||
constantly over- | a water softener. | and dose detergent for hard water. | ||
foaming/excess | Too much detergent | Reduce detergent. | ||
detergent light is | ||||
was used. |
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on. | Too little detergent | Increase detergent slightly to bring | ||
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| was used. | back foam suppressant ingredients. | ||
Clothes are | Programme was | Reduce quantity of clothes in drum. | ||
coming out | overloaded. |
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creased. | The wrong | – Check care labels with section | ||
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| programme was used. |
| "How to wash correctly". | |
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| – | Use easy iron conditioners. | |
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