Problem solving guide
The drum door does not open when you press the Door button.
Problem | Remedy |
The machine is not | Put the plug in the socket and switch on. |
connected to the |
|
electricity supply. |
|
The washing machine is | Switch the machine on with the |
not switched on. |
|
Power cut. | Open the drum door as described in the section |
| "Opening the door in the event of a power failure". |
The door was not | Press hard against the lock side of the drum door |
correctly engaged. | and then press the Door button. |
There is still water in the | Clean the drain filter and the drain pump. |
drum and the machine is |
|
unable to drain. |
|
For safety reasons the drum door cannot be opened if the suds temperature is higher than 55°C.
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