Miele W 3364 WPS operating instructions General problems

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Problem solving guide

General problems

Problem	Possible cause	Remedy
The machine shakes	The machine feet are	Level the machine (see
during the spin cycle.	not level.	"Installation").
The pump makes	This is not a fault! These noises occur at the end of
strange noises.	a pump sequence as a normal part of the operation.
Large amounts of	The water pressure is	– Clean the filter in the
detergent residue remain	too low.	water inlet.
in the detergent		– It may be useful to select
dispenser drawer.		the Water plus option.
	Powder detergent	In future, add washing
	used in conjunction	powder into the dispenser
	with water softeners	drawer first, and then add
	tends to become	the water softener.
	sticky.
Fabric conditioner is not	The siphon tube is not	Clean the siphon, (see
completely dispensed or	correctly positioned or	"Cleaning and care -
too much water remains	is clogged up.	Cleaning the detergent
in the § compartment.		dispenser drawer").
The laundry has not	The spin speed	Select a higher spin speed
been spun satisfactorily.	selected was too low.	next time.
When laundry is dry it	Too vigorous wash	Programme in gentle action
feels hard to the touch.	action.	and more water.
	Not enough detergent	Increase detergent dose to
	used.	prevent limescale build up
		in laundry.
	No fabric conditioner	Use fabric conditioner in
	used.	last rinse.

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Contents Operating instructions for Washing machine W 3364 WPS Disposal of the packing material Caring for our environmentDisposal of your old appliance or machine Contents Contents Consumption data Technical data Correct usage Technical safetyUse Accessories Safety with childrenDisposal of your old machine Control panel Description of the machineProgramme duration Delay startProgrammable functions Before using for the first time Washing environmentally and economically When drying with a tumble dryerEnergy and water consumption DetergentBrief instructions How to wash correctlySort the laundry Select Delay start if required Switch on the washing machine Load the drumSelect programme Shut the door with a gentle swing Select additional options Select a spin speed Add detergent Unload the drum Start the programmeShort Additional optionsPre-wash SoakFinal spin speed SpinningRinse and interim spin To omit the final spin Rinse holdSelect Delay start Delay startTo alter Delay start To cancel Delay startMinimum iron* 30C to 60C Cottons 30C to 95CDelicates cold to 40C 21ac Automatic 40CProgramme chart Garment care label symbols Main wash Rinses Spinning Programme sequenceSpecial features in the programme sequences Changing the programme sequence Cancelling a programmeChanging a programme Interrupting a programmeAdding or removing laundry after a programme has started Correct detergent DetergentAll purpose Detergent for Coloured fabrics Delicates Whites Washing with several components Water softenersRight amount to dispense will depend on the following Colour run and dye removers / dyes Fabric conditioners and liquid starchAdding fabric conditioner or starch separately Cleaning the detergent dispenser drawer Cleaning and careExtra cleaning External casing and fascia panelCleaning the detergent dispenser drawer housing Cleaning the filter in the water inlet Problem Possible cause Remedy Problem solving guideProgramme does not start Fault indicator Possible cause Remedy a Wash programme stops and a fault indicator light comes onWater protection Call the Service Department System has reacted Flashing. - appears DisplayFlashes Indicator light isCheck light comes on General problems An unsatisfactory wash result Drum door does not open when you press the Door button Use it to open the access flap Procedure for draining the machineBlocked drain outlet Remove the leverOpening the drum door Future updates PC After sales serviceAppliance guarantee Optional accessoriesFront view Installation and connectionRear view Installing the washing machine Installation surfaceRemoving the transit bars Withdraw the transit bar Re-fitting the transit bars Levelling the machine Screwing out and adjusting the feetReplacing the lid Please noteMiele Waterproof system Electronic unit and washing machine housingInlet hose Drain hoseConnection to the water supply Extension hose Maintenance and careDrain hose connection Connection to the drainage systemElectrical connection U.K Non-rewireable plugs BSConsumption data Technical data Programmable functions For changing default settings Water plus system Programmable functionsFollow steps a to G to programme and store in memory Gentle action Suds cooling for Cottons Memory function Soak duration Page Alteration rights reserved/4506/W 3364 WPS