Whirlpool WTW8800YW, WTW8800YC warranty If you experience Possible causes

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/help

for assistance and to possibly avoid a service call.

If you experience Possible causes

Washer not performing as expected (cont.)

Solution

Washer not draining/ spinning, loads are still wet (cont.)

Incorrect or wrong wash or rinse temperatures

Load not rinsed

Sand, pet hair, lint, etc. on load after washing

Load is tangling

Using cycles with a lower spin speed.	Cycles with lower spin speeds remove less water than cycles
	with high spin speeds. Use the recommended cycle/speed spin
	for your garment.
Washer may be tightly packed or	Tightly packed loads may not allow the washer to spin correctly,
unbalanced.	leaving the load wetter than normal. Evenly arrange the wet load for
	balanced spinning. Select RINSE/DRAIN & SPIN to remove excess
	water. See “Using Your Washer” for loading recommendations.
Check plumbing for correct drain	Check drain hose for proper installation. Use drain hose
hose installation. Drain hose extends	form and securely attach to drainpipe or tub. Do not tape
into standpipe farther than 4.5"	over drain opening. Lower drain hose if the end is higher than
(114 mm).	96" (2.4 m) above the floor. Remove any clogs from drain hose.
Not using HE detergent or using too	Suds from regular detergent or using too much detergent can
much HE detergent.	slow or stop draining or spinning. Use only HE detergent.
	Always measure and follow detergent directions for your
	load. To remove extra suds, Select RINSE/DRAIN & SPIN.
	Do not add detergent.
Check for proper water supply.	Make sure hot and cold inlet hoses are not reversed.
	Both hoses must be attached to both washer and faucet, and
	have both hot and cold water flowing to inlet valve.
	Check that inlet valve screens are not clogged.
	Remove any kinks in hoses.
Energy-saving controlled wash	Energy Star® qualified washers use cooler wash and rinse water
temperatures.	temperatures than traditional top-load washers. This includes
	cooler hot and warm washes.
Check for proper water supply.	Make sure hot and cold inlet hoses are not reversed.
	Both hoses must be attached and have water flowing to the
	inlet valve.
	Both hot and cold water faucets must be on.
	Inlet valve screens on washer may be clogged.
	Remove any kinks in the inlet hose.
Not using HE detergent or using too	The suds from regular detergent can cause the washer
much HE detergent.	to operate incorrectly.
	Use only HE detergent. Be sure to measure correctly.
	Always measure detergent and follow detergent directions
	based on load size and soil level.
Washer may be tightly packed.	The washer is less efficient at rinsing when load is tightly
	packed.
	Load garments in loose heaps evenly around the washplate.
	Do not load garments directly over the center of the washplate.
	Use cycle designed for the fabrics being washed.
	Add only 1 or 2 additional garments after washer has started.
Fabric softener option not selected.	When using fabric softener, be sure the Fabric Softener option
	is selected.
Heavy sand, pet hair, lint, and	Add an Extra Rinse to the selected cycle.
detergent or bleach residues
may require additional rinsing.
Washer not loaded as recommended.	Load garments in loose heaps evenly around the washplate.
	Do not load garments directly over the center of the washplate.
	Reduce tangling by mixing types of load items. Use the
	recommended cycle for the type of garments being washed.

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