Chapter 6
11.The script then asks seven yes/no questions about your experience with the installation process. After entering y (yes) or n (no) in response to a question, press the <Return> key to move to the next question.
Although the use of the name Stratus is retained throughout the scripts, the references below pertain to Lucent.
**Answer the following 7 yes/no questions to complete the data entry portion of the install report. **
Was your Stratus system delivered when expected (yes/no)?
Did the hardware, software, and documentation received match your order (yes/no)?
Were you | able | to properly prepare your environment using the Stratus |
supplied | Site | Preparation documentation (yes/no)? |
Were you able to successfully install your system by utilizing the Stratus supplied product Installation documentation (yes/no)?
Were there any hardware installation problems (yes/no)?
Were there any software installation problems (yes/no)?
Would you like to add any general comments (yes/no)?
12.If you answered y (yes) to the final question in step 11, the script prompts you for your comments. Please enter your name after your comments so that Lucent can contact the site if necessary. After the final comment, press the <Return> key, enter a dollar sign ( $ ) on the new line, and then press the <Return> key again.
Enter general comments now.
(To end input, enter a line containing just a `$', then <return>).
The installation went well. (your name) <Return>
$ <Return>
When you enter the dollar sign ( $), the script indicates that the report is complete.
End of interactive data input.
Creating the Install Report ...
Report Complete!
13.The script then prompts you to specify where to send the installation report. After entering a selection (1, 2, or 3), press the <Return> key.
The following are the options available for providing Stratus or a Distributor/VAR with an install report.
(1)Send via RSN to regional support HUB. (Note: RSN must be installed)
(2)Mail via Internet.
(Note: Access to the Internet is required)
(3)Save to file in /tmp.
Enter Selection (1 2 3):
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