13Additional information
Problem | Remedy |
Can’t operate the remote | • Replace the batteries (refer to page 6). |
control. | • Operate within 7 m, 30° of the remote sensor (refer to page 28). |
| • Remove the obstacle or operate from another position. |
| • Avoid exposing the remote sensor on the front panel to direct light. |
| • Unplug anything connected to the CONTROL IN jack and use remote normally |
| (see Operating other Pioneer components on page 50). |
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The SR cable is connected, but | • Reinsert the SR cable, making sure it’s connected to the right jack (see Using this |
the connected components | receiver with a Pioneer plasma display on page 60). |
can’t be operated with the | • Make sure an analog connection has been made between the units. |
remote. | • This feature only works with Pioneer products. |
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The display is dark or off. | • Press DIMMER on the control repeatedly to return to the default. |
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USB mass storage device is | • Try switching the receiver off, then on again. |
not recognized by the receiver. | • Make sure you have completely inserted the USB connector to this receiver. |
| • Check that the memory format is FAT16 or FAT32 (FAT12, NTFS and HFS are not |
| supported). |
| • USB devices with an internal USB hub are not supported. |
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|
USB ERR3 shows in the display | • If this message continues to appear after going through all the checks in |
when connecting a USB | Important on page 36 of USB playback, take the unit to your nearest Pioneer |
device. | authorized service center or your dealer for servicing. |
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Can’t play audio files. | • The WMA or |
| management), or the bit rate/sampling rate is not compatible (see Compressed |
| audio compatibility on page 37). This is not a malfunction. |
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HDMI
Symptom | Remedy |
No picture or sound. | • If the problem still persists when connecting your HDMI component directly to |
| your monitor, please consult the component or monitor manual or contact the |
| manufacturer for support. |
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No picture. | • Depending in the output settings of the source component, it may be outputting a |
| video format that can’t be displayed. Change the output settings of the source, or |
| connect using the component, |
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OSD does not appear. | • The OSD will not appear if you have connected using the HDMI output to your TV. |
| Use component, |
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No sound, or sound suddenly | • Since the HDMI audio signal is sent through this receiver to your TV, you need to |
ceases. | make separate connections for audio if you want to hear your HDMI component |
| through this system. See Connecting using HDMI on page 57 for more on this. |
| • If you’ve made separate connections for audio, make sure you have assigned the |
| analog/digital jack(s) to the corresponding HDMI input for the component. See |
| Assigning the HDMI inputs on page 63 to do this. |
| • Check the audio output settings of the source component. |
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En