If You Need Assistance or Service

Questions or comments? Call our toll-free Consumer Assistance Center telephone number, 1-800-422-1230.

This section is designed to help you save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase or installation date. (See page 2.) This information will help us respond properly to your request.

1. Before calling for service:

If your appliance should fail to operate, review the following list before calling your dealer. You could save the cost of a service call.

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

 

 

 

Nothing will

The unit is not wired into

Wire the unit into a live circuit with

operate

a live circuit with proper

proper voltage. (See Installation

 

voltage.

Instructions.)

 

A household fuse has blown

Replace household fuse or reset

 

or a circuit breaker has

circuit breaker.

 

tripped.

 

 

 

 

The oven will

You have not set the elec-

Refer to the section in this manual

not operate

tronic control correctly.

describing the function you are

 

 

operating.

 

You have programmed a

Wait for the start time to be reached

 

delayed start time.

or cancel and reset the controls.

 

 

 

The surface

A household fuse has blown

Replace household fuse or reset

units will not

or a circuit breaker has

circuit breaker.

operate

tripped.

 

 

You have not plugged in

Turn control knobs to OFF and plug

 

surface units all the way.

surface units in all the way. (See

 

 

“Replacing” on page 12.)

 

You have not set the control

Push control knobs in before turning

 

knobs correctly.

to a setting.

 

 

 

The control

You are not pushing in

Push control knob(s) in before turning

knob(s) will

before turning.

to a setting.

not turn

 

 

 

 

 

 

 

continued on next page

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KitchenAid KERS507 If You Need Assistance or Service, Before calling for service, Problem Possible Cause What to do

KERS507 specifications

The KitchenAid KERS507 is a standout in the realm of electric ranges, combining style, functionality, and advanced technology to elevate your cooking experience. Its sleek design includes a stainless steel finish, which not only enhances the aesthetics of any kitchen but also ensures durability and resistance to fingerprints.

One of the main features of the KERS507 is its powerful oven with a generous capacity, allowing home chefs to bake multiple dishes simultaneously. With an impressive 5.3 cubic feet of oven space, this model can easily accommodate large roasts or multiple trays of cookies. The even-heat technology ensures that your food is cooked consistently throughout, eliminating cold spots that can lead to uneven baking.

The range is equipped with a ceramic glass cooktop that features five radiant elements, including a powerful 3,200-watt element designed for rapid boiling. This cooktop offers various size options to match the cookware you are using, optimizing heat distribution for better cooking results. The smooth surface of the cooktop also makes cleanup a breeze, as spills can be wiped up easily without the hassle of grates or burners.

KitchenAid has integrated their innovative Auto Bake and Auto Roast functions, providing a level of convenience that allows you to achieve perfectly timed cooking and baking results. The built-in temperature probe is another noteworthy feature, enabling you to monitor the internal temperature of your dishes without having to open the oven door, thereby maintaining the cooking environment.

Additionally, the KERS507 includes a self-cleaning mode, which utilizes high temperatures to burn off residues, turning them into ash that can be easily wiped away. This feature not only saves time but also enhances the longevity of the oven.

In terms of safety, the range incorporates a Control Lock feature to prevent accidental adjustments, making it suitable for households with children.

Overall, the KitchenAid KERS507 electric range combines a host of advanced technologies and practical features, making it a reliable and stylish addition to any kitchen. Whether you are a novice cook or a seasoned chef, you will appreciate the efficiency and ease that this range brings to your culinary endeavors.