If You Need Assistance or Service
2.If the problem is not due to one of the items listed in Step 1:
•Call KitchenAid Consumer Assistance Center:
One of our trained consultants can instruct you in how to
obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
•If you prefer, write to:
KitchenAid Brand Home Appliances Consumer Assistance Center
c/o Correspondence Dept.
2000 North
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
3. If you need service*:
•Call your dealer or the repair service he recommends.
• All service should be handled
SERVICE locally by the dealer from whom you purchased the unit or an
authorized KitchenAid servicer.
•If you are unable to obtain the name of a local authorized KitchenAid servicer, call our Consumer Assistance Center tele- phone number (see Step 2).
4.If you are not satisfiedwith the action taken:
•Contact the Major Appliance Consumer Action Program (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
•Contact MACAP only when the dealer, authorized servicer, and KitchenAid have failed to resolve your problem.
Major Appliance Consumer Action Program
20 North Wacker Drive
Chicago, IL 60606
•MACAP will in turn inform us of your action.
*When asking for help or service: Please provide a detailed description of the problem, your appliance’s com- plete model and serial numbers, and the purchase date. (See page 2.) This information will help us respond pro- perly to your request.
Don’t forget, KitchenAid offers a full line of quality home appliances.
Trash Compactors | Ranges & Cooktops | |
Freestanding Refrigerators | Hot Water Dispensers | Microwave Ovens |
Food Waste Disposers | Washers & Dryers | |
Dishwashers | Mixers & Blenders |
For more information on these appliances, or the one you have purchased, call our
51