Desa HDCFTP installation manual Troubleshooting, Observed Problem Possible Cause Remedy

Page 23

TROUBLESHOOTING

WARNING:Turnoffand unplugfireplaceandletcoolbeforeservicing. Only a qualified service person should service and repair fireplace.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshootitng items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

When ignitor button is pressed,

1. Ignitor cable pinched or wet

1.

Free ignitor cable if pinched

there is no spark at ODS/pilot

 

 

 

by any metal or tubing. Keep

 

 

 

 

ignitor cable dry

 

2.

Ignitor electrode not connected

2.

Reconnect ignitor cable

 

 

to ignitor cable

3.

Replace ignitor cable

 

3.

Broken ignitor cable

 

4.

Bad piezo ignitor

4.

Replace piezo ignitor

 

5.

Ignitor electrode broken

5.

Replace pilot assembly

 

6.

Ignitor electrode positioned

6.

Replace pilot assembly

 

 

wrong

 

 

 

 

 

 

When ignitor button is pressed,

1. Gas supply turned off or equip-

1.

Turn on gas supply or open

there is spark at ODS/pilot but

 

ment shutoff valve closed

 

equipment shutoff valve

no ignition

2. Control knob not in PILOT

2.

Turn control knob to PILOT

 

 

position

 

position

 

3.

Control knob not pressed in

3.

Press in control knob while in

 

 

while in PILOT position

 

PILOT position

 

4.

Air in gas lines when installed

4.

Continue holding down con-

 

 

 

 

trol knob. Repeat igniting op-

 

 

 

 

eration until air is removed

 

5.

Depleted gas supply (propane/

5.

Contact local propane/LP gas

 

 

LP only)

 

company

 

6.

ODS/pilot is clogged

6.

Clean ODS/pilot (see Cleaning

 

 

 

 

and Maintenance, page 22) or

 

 

 

 

replace ODS/pilot assembly

 

7.

Gas regulator setting is not

7.

Replace gas regulator

 

 

correct

 

 

111044-01E

www.desatech.com

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Contents 14,000 to 26,000 Btu/Hr with Thermostat Shown with Optional Cabinet Mantel/Hearth Base AccessoryHDCFTP, HDCFTN, Cgcftp and Cgcftn Table of Contents Safety Information Provide adequate clearances around air openings Local CodesProduct Information Unpacking Product FeaturesAssembly Assembling Hood Providing Adequate VentilationDetermining if You Have a Confined or Unconfined Space AIR for Combustion VentilationDetermining FRESH-AIR Flow for Heater Location Confined and Unconfined SpaceVentilation Air From Outdoors InstallationVentilation AIR Ventilation Air From Inside BuildingLocating Fireplace Installation ItemsCheck GAS Type Rough Opening for Installing Wall BUILT-IN Fireplace InstallationAttaching Fireplace to Wall Studs If you have not assembled firebox, follow instructions onOptional Mantel Installation Mantel Clearances for BUILT- in InstallationRemoving Upper Louver Assembly Installing Blower AccessoryRemoving Valve Cover Shield Removing Valve Cover ShieldFor Built-In Installation Installing Switch Plate to Valve Cover ShieldExtension Cord Connecting to GAS SupplyAttaching Wood Base to Solid Floor Installation Items Needed Connecting Equipment Shutoff Valve to Heater ControlTest Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Checking GAS ConnectionsTest Pressures In Excess Of 1/2 Psig 3.5 kPa Propane/LP For Your SafetyRead Before Lighting Equipment Shutoff ValveShutting Off Fireplace Operating FireplaceLighting Instructions To Turn OFF GAS To ApplianceBurner Flame Pattern Manual Lighting ProcedureInspecting Burner Thermostat Control OperationAir Passageways Cleaning MaintenanceBurner Injector Holder and Pilot AIR Inlet Hole CabinetObserved Problem Possible Cause Remedy TroubleshootingPress in control knob fully Out when control knob is reDelayed ignition of burner Manifold pressure is too low ODS/pilot lights but flame goesAir in gas line Minute Operate burner until air is Burner orifice Clean burner see CleaningWalls or furniture Cleaners, etc. may turn into Gas regulator defective Nance, Replace gas regulatorGas leak. See Warning Technical Service SpecificationsReplacement Parts Service HintsModels Cgcftp and Cgcftn Illustrated Parts BreakdownPart Number KEY Hdcftp Hdcftn Cgcftp Cgcftn Description QTY Parts ListAccessories FBD Parts CentralsLimited Warranty VENT-FREE Compact Fireplace Warranty InformationKeep this Warranty