Desa HDCFTP ODS/pilot lights but flame goes, Press in control knob fully, Triggered

Page 24

TROUBLESHOOTING

Continued

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

 

 

 

 

ODS/pilot lights but flame goes

1. Control knob not fully pressed

1.

Press in control knob fully

out when control knob is re-

 

in

2.

After ODS/pilot lights, keep

leased

2. Control knob not pressed in

 

control knob pressed in 30

 

 

long enough

 

seconds

 

3.

Safety interlock system has been

3.

Wait one minute for safety in-

 

 

triggered

 

terlock system to reset. Repeat

 

4.

Equipment shutoff valve not

 

ignition operation

 

4.

Fully open equipment shutoff

 

 

fully open

 

valve

 

5.

Thermocouple connection

5.

Hand tighten until snug, then

 

 

loose at control valve

 

tighten 1/4 turn more

 

6.

Pilot flame not touching ther-

6.

A) Contact local propane/LP or

 

 

mocouple, which allows ther-

 

natural gas company

 

 

mocouple to cool, causing

 

 

 

 

pilot flame to go out. This

 

B) Clean ODS/pilot (see

 

 

problem could be caused by

 

Cleaning and Maintenance,

 

 

one or both of the following:

 

page 22) or replace ODS/pilot

 

 

A) Low gas pressure

 

assembly

 

 

B) Dirty or partially clogged

 

 

 

 

ODS/pilot

 

 

 

7.

Thermocouple damaged

7.

Replace pilot assembly

 

8.

Control valve damaged

8.

Replace control valve

 

 

 

 

Burner does not light after ODS/

1. Burner orifice is clogged

1.

Clean burner (see Cleaning

pilot is lit

 

 

 

and Maintenance, page 22)

 

2.

Inlet gas pressure is too low

 

or replace burner orifice

 

2.

Contact local propane/LP or

 

 

 

 

natural gas company

 

 

 

 

Delayed ignition of burner

1. Manifold pressure is too low

1.

Contact local propane/LP or

 

2.

Burner orifice is clogged

 

natural gas company

 

2.

Clean burner (see Cleaning

 

 

 

 

and Maintenance, page 22)

 

 

 

 

or replace burner orifice

 

 

 

 

Burner backfiring during com-

1. Burner orifice is clogged or

1.

Clean burner (see Cleaning

bustion

 

damaged

 

and Maintenance, page 22)

 

2.

Burner damaged

 

or replace burner orifice

 

2.

Replace burner pressure

 

3.

Low inlet gas pressure

3.

Contact local propane/LP or

 

4.

Gas regulator defective

 

natural gas company

 

4.

Replace gas regulator

24

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111044-01E

Image 24
Contents Shown with Optional Cabinet Mantel/Hearth Base Accessory HDCFTP, HDCFTN, Cgcftp and Cgcftn14,000 to 26,000 Btu/Hr with Thermostat Table of Contents Safety Information Local Codes Product InformationProvide adequate clearances around air openings Product Features AssemblyUnpacking Providing Adequate Ventilation Assembling HoodAIR for Combustion Ventilation Determining FRESH-AIR Flow for Heater LocationConfined and Unconfined Space Determining if You Have a Confined or Unconfined SpaceInstallation Ventilation AIRVentilation Air From Inside Building Ventilation Air From OutdoorsInstallation Items Check GAS TypeLocating Fireplace BUILT-IN Fireplace Installation Rough Opening for Installing WallIf you have not assembled firebox, follow instructions on Attaching Fireplace to Wall StudsMantel Clearances for BUILT- in Installation Optional Mantel InstallationInstalling Blower Accessory Removing Upper Louver AssemblyRemoving Valve Cover Shield Removing Valve Cover ShieldInstalling Switch Plate to Valve Cover Shield For Built-In InstallationConnecting to GAS Supply Attaching Wood Base to Solid FloorExtension Cord Connecting Equipment Shutoff Valve to Heater Control Installation Items NeededChecking GAS Connections Test Pressures In Excess Of 1/2 Psig 3.5 kPaTest Pressures Equal To or Less Than 1/2 Psig 3.5 kPa For Your Safety Read Before LightingEquipment Shutoff Valve Propane/LPOperating Fireplace Lighting InstructionsTo Turn OFF GAS To Appliance Shutting Off Fireplace Manual Lighting Procedure Inspecting Burner Thermostat Control Operation Burner Flame PatternCleaning Maintenance Burner Injector Holder and Pilot AIR Inlet HoleCabinet Air PassagewaysTroubleshooting Observed Problem Possible Cause RemedyOut when control knob is re Delayed ignition of burner Manifold pressure is too lowODS/pilot lights but flame goes Press in control knob fullyBurner orifice Clean burner see Cleaning Walls or furniture Cleaners, etc. may turn intoGas regulator defective Nance, Replace gas regulator Air in gas line Minute Operate burner until air isGas leak. See Warning Specifications Replacement PartsService Hints Technical ServiceIllustrated Parts Breakdown Models Cgcftp and CgcftnParts List Part Number KEY Hdcftp Hdcftn Cgcftp Cgcftn Description QTYAccessories Parts Centrals FBDWarranty Information Keep this WarrantyLimited Warranty VENT-FREE Compact Fireplace