TROUBLESHOOTING
Continued
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY | ||||
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Slight smoke or odor during initial | 1. | Not enough air | 1. | Check burner for dirt and | ||
operation |
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| debris. If found, clean burner | ||
Moisture/condensation noticed |
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| (see Cleaning and Mainte- | ||
2. | Gas regulator defective |
| nance, page 24) | |||
on windows | 2. | Replace gas control | ||||
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| 3. | Residues from manufacturing | 3. | Problem will stop after a few | |
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| processes and logs curing |
| hours of operation | |
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Heater produces a whistling noise | 1. | Not enough combustion/ven- | 1. | Refer to Air for Combustion | ||
when burners are lit |
| tilation air |
| and Ventilation requirements | ||
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| (page 5) | |
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| 1. | Turning control knob to HI po- | 1. | Turn control knob to LO | |
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| sition when burners are cold |
| position and let warm up for | |
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| 2. | Air in gas line |
| a minute | |
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| 2. | Operate burners until air is | |||
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| removed from line. Have gas | |
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| line checked by local natural | |
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| 3. | Air passageways on heater |
| or propane/LP gas company | |
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| 3. | Observe minimum installation | |||
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| blocked |
| clearances (see page 9) | |
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| 4. | Dirty or partially clogged | 4. | Clean burners (see Cleaning | |
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| burner orifice(s) |
| and Maintenance, page 24) | |
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| or replace burner orifice(s) | |
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White powder residue forming | 1. | When heated, vapors from | 1. | Turn heater off when using | ||
within burner box or on adjacent |
| furniture polish, wax, carpet |
| furniture polish, wax, carpet | ||
walls or furniture |
| cleaners, etc. may turn into |
| cleaners or similar products | ||
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| white powder residue |
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Remote does not function | 1. | Battery is not installed. Bat- | 1. | Replace | ||
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| tery power is low |
| receiver and remote control | |
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Fireplace produces a clicking/ | 1. | Metal expanding while heating | 1. | This is common with most heat- | ||
ticking noise just after burner is |
| or contracting while cooling |
| ers. If noise is excessive, contact | ||
lit or shut off |
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| qualified service person | ||
www.desatech.com | 27 |