Desa VTGF33NRB Enough, Propane/LP gas company, Clean ODS/pilot see, Problem could be caused by

Page 29

TROUBLESHOOTING

Continued

OBSERVED PROBLEM POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is spark at ODS/pilot but no ignition (manual ignition mode)

1.Gas supply turned off or equipment shutoff valve closed

2.Control knob not in PILOT position

3.Air in gas lines when in- stalled

4.Depleted gas supply (pro- pane/LP only)

5.ODS/pilot is clogged

6.Gas regulator setting is not correct

1.Turn on gas supply or open equipment shutoff valve

2.Turn control knob to PILOT position full counterclockwise

3.Continue holding control knob in full counterclockwise posi- tion. Repeat igniting operation until air is removed

4.Contact local propane/LP gas company

5.Clean ODS/pilot (see Clean- ing and Maintenance, page

25)or replace ODS/pilot as- sembly

6.Replace gas regulator

ODS/pilot lights but flame goes

1. Control knob not fully turned

1.

Turn control knob fully coun-

out when control knob is released

 

counterclockwise

 

terclockwise

(manual ignition mode)

2. Control knob not held long

2.

After ODS/pilot lights, hold

 

 

enough

 

control knob for 30 seconds

 

3.

Equipment shutoff valve not

3.

Fully open equipment shutoff

 

 

fully open

 

valve

 

4.

Pilot flame not touching

4.

A) Contact local natural or

 

 

thermocouple, which allows

 

propane/LP gas company

 

 

thermocouple to cool, caus-

 

B) Clean ODS/pilot (see

 

 

ing pilot flame to go out. This

 

Cleaning and Maintenance,

 

 

problem could be caused by

 

page 25) or replace ODS/pilot

 

 

one or both of the following:

 

assembly

 

 

A) Low gas pressure

 

 

 

 

B) Dirty or partially clogged

 

 

 

 

OD S/pilot

 

 

 

5.

Thermocouple connection

5.

Hand tighten until snug, then

 

 

loose at control valve

 

tighten 1/4 turn more

 

6.

Thermocouple damaged

6.

Replace pilot assembly

 

7.

Control valve damaged

7.

Replace control valve

113134-01B

www.desatech.com

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Contents What to do if YOU Smell GAS Table of Contents Safety Information Product Identification Local Codes Product FeaturesUnpacking AIR for Combustion VentilationDetermining FRESH-AIR Flow for Heater Location Providing Adequate VentilationUnusually Tight Construction Confined Space and Unconfined SpaceVentilation Air From Outdoors Ventilation AIRVentilation Air From Inside Building Installation Clearances InstallationCheck GAS Type Electrical HookupMinimum 16 inches from Side Wall Installation SequenceRemoving Fireplace Screen and Floor Assembly Relocating Wall Switch Assembly Electrical Connections for Power CordFor Mantel Installation For Recessed InstallationMounting Wall Switch Assembly to Wall for Recessed Fireplace Remove wall switch assembly from bracketMounting Wall Switch Assembly to Side of Mantel Opening in Wall or Mantel Wall Wall Switch Assembly ScrewsInstallation Items Needed Installing GAS Piping to Fireplace LocationAssembly, Connecting Fireplace to GAS SupplyNatural Check all gas connections for leaks. SeeTest Pressures In Excess Of 1/2 Psig 3.5 kPa Checking GAS ConnectionsTest Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Break off nailing flanges see with hammer or pliers Conventional Fireplace InstallationInserting Fireplace Into Cabinet Mantel BUILT-IN Fireplace InstallationAttaching Fireplace to Wall Studs Assembling Perimeter Trim Installing HoodInstalling Log #2 Right Log #3 Left Installing LogsInstalling Screen Installing Battery Into RemoteFor Your Safety Read Before Lighting Operating FireplaceNormal Lighting Instructions Using Supplied Wall Switch AssemblyUsing Hand-Held Wireless Remote Control Shutting Off Heater Wall Switch Manual Lighting Instructions for Electrical Power OutageShutting Off Heater Wireless Remote Control To Turn OFF GAS To ApplianceOptional Blower Operation Inspecting BurnersOperating FAN Pilot Flame PatternYou could damage the pilot assembly Inspected yearly by a qualified service personBurner Flame Patterns Burner Injector Holders Logs Cleaning Maintenance Specifications Observed Problem Possible Cause Remedy TroubleshootingGas regulator defective Nance, Replace regulator Not enough air Check burner for dirt OperationOn windows Tilation air Turning control knob toProblem could be caused by Clean ODS/pilot seeAssembly EnoughStatement above Gas leak. See WarningService Hints Replacement PartsTechnical Service Parts Under WarrantyIllustrated Parts Breakdown KEY Part Number Description QTY Parts ListFireplace Models VTGF33NRB and VTGF33PRB 100639-01 104356-02 Not a field replacement part Accessories Fire Crackle CF6-A Extruded Louver KIT Cabinet Mantel and Full Hearth BaseLaminate Trim for Hearth or Mantel Firebox Brick Liner G8005 Receiver and HAND-HELD Thermostat Remote Control KIT GhrctbReceiver and HAND-HELD Remote Control KIT Ghrcb Diameter Holes Diameter 2 Holes TemplatesThis page Intentionally Left Blank Wiring Diagram 113134-01B 113134-01B Limited Warranty VENT-FREE GAS Fireplace Warranty InformationKeep this Warranty