Desa VTGF33NRB Replacement Parts, Service Hints, Technical Service, Parts Under Warranty

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TROUBLESHOOTING

Continued

OBSERVED PROBLEM POSSIBLE CAUSE

REMEDY

Dark residue on logs or inside of fireplace

Note: After removng all causes of residue deposits, completely clean fireplace and appliances of all resi- due before reusing appliance.

1.Improper log placement

2.Drafts or other air currents affecting flame pattern

3.Air holes at burner inlet blocked

4.Burner flame holes blocked

1.Properly locate logs (see In- stalling Logs, page 20)

2.Eliminate source of drafts around heater

3.Clean out air holes at burner inlet. Periodically repeat as needed

4.Remove blockage

White powder residue forming within burner box or on adjacent walls or furniture

1.When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue

1.Turn heater off when using furniture polish, wax, carpet cleaners, or similar products

REPLACEMENT PARTS

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product. If they canʼt supply original replacement part(s), call DESA Heating Productsʼ Technical Service Department at 1-866-672-6040.

When calling DESA Heating Products, have ready

•your name

•your address

•model and serial numbers of your fireplace

•how fireplace was malfunctioning

•type of gas used (propane/LP or natural gas)

•purchase date

Usually, we will ask you to return the part to the factory.

PARTS NOT UNDER WARRANTY

Contact authorized dealers of this product. If they canʼt supply original replacement part(s), call DESA Heating Products at 1-866-672-6040 for referral information.

When calling DESA Heating Products, have ready

•model number of your fireplace

•the replacement part number

SERVICE HINTS

When Gas Pressure Is Too Low

•pilot will not stay lit

•burners will have delayed ignition

•heater will not produce specified heat

•for propane/LP units, propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, con- tact your local natural or propane/LP gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact DESA Heating Productsʼ Technical Service Department at 1-866-672-6040. When calling please have your model and serial numbers of your heater ready.

You can also visit DESA Heating Productsʼtechni- cal service web site at www.desatech.com.

113134-01B

www.desatech.com

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Contents What to do if YOU Smell GAS Table of Contents Safety Information Product Identification AIR for Combustion Ventilation Product FeaturesLocal Codes UnpackingConfined Space and Unconfined Space Providing Adequate VentilationDetermining FRESH-AIR Flow for Heater Location Unusually Tight ConstructionVentilation Air From Inside Building Ventilation AIRVentilation Air From Outdoors Electrical Hookup InstallationInstallation Clearances Check GAS TypeRemoving Fireplace Screen and Floor Assembly Installation SequenceMinimum 16 inches from Side Wall For Recessed Installation Electrical Connections for Power CordRelocating Wall Switch Assembly For Mantel InstallationMounting Wall Switch Assembly to Wall for Recessed Fireplace Remove wall switch assembly from bracketMounting Wall Switch Assembly to Side of Mantel Opening in Wall or Mantel Wall Wall Switch Assembly ScrewsInstallation Items Needed Installing GAS Piping to Fireplace LocationCheck all gas connections for leaks. See Connecting Fireplace to GAS SupplyAssembly, NaturalTest Pressures Equal To or Less Than 1/2 Psig 3.5 kPa Checking GAS ConnectionsTest Pressures In Excess Of 1/2 Psig 3.5 kPa Break off nailing flanges see with hammer or pliers Conventional Fireplace InstallationInserting Fireplace Into Cabinet Mantel BUILT-IN Fireplace InstallationAttaching Fireplace to Wall Studs Assembling Perimeter Trim Installing HoodInstalling Log #2 Right Log #3 Left Installing LogsOperating Fireplace Installing Battery Into RemoteInstalling Screen For Your Safety Read Before LightingUsing Hand-Held Wireless Remote Control Using Supplied Wall Switch AssemblyNormal Lighting Instructions To Turn OFF GAS To Appliance Manual Lighting Instructions for Electrical Power OutageShutting Off Heater Wall Switch Shutting Off Heater Wireless Remote ControlPilot Flame Pattern Inspecting BurnersOptional Blower Operation Operating FANBurner Injector Holders Inspected yearly by a qualified service personYou could damage the pilot assembly Burner Flame PatternsSpecifications Cleaning MaintenanceLogs Observed Problem Possible Cause Remedy TroubleshootingTurning control knob to Not enough air Check burner for dirt OperationGas regulator defective Nance, Replace regulator On windows Tilation airEnough Clean ODS/pilot seeProblem could be caused by AssemblyStatement above Gas leak. See WarningParts Under Warranty Replacement PartsService Hints Technical ServiceIllustrated Parts Breakdown KEY Part Number Description QTY Parts ListFireplace Models VTGF33NRB and VTGF33PRB 100639-01 104356-02 Not a field replacement part Accessories Laminate Trim for Hearth or Mantel Cabinet Mantel and Full Hearth BaseFire Crackle CF6-A Extruded Louver KIT Receiver and HAND-HELD Remote Control KIT Ghrcb Receiver and HAND-HELD Thermostat Remote Control KIT GhrctbFirebox Brick Liner G8005 Diameter Holes Diameter 2 Holes TemplatesThis page Intentionally Left Blank Wiring Diagram 113134-01B 113134-01B Keep this Warranty Warranty InformationLimited Warranty VENT-FREE GAS Fireplace

VTGF33NRB, VTGF33PRB specifications

Desa VTGF33PRB and VTGF33NRB are advanced heating solutions that combine innovative technology and design for optimal performance and user convenience. These models are well-suited for residential and commercial applications, providing efficient heating while enhancing the overall aesthetic of any space.

One of the main features of the VTGF33PRB and VTGF33NRB is their high-efficiency ratings, which allow them to deliver effective heating with minimal energy consumption. This efficiency not only helps users save on energy bills, but it also makes these models environmentally friendly, aligning with modern sustainability goals.

Both models utilize advanced infrared heating technology, which generates heat by directly warming objects and people in the room rather than heating the air. This results in a more comfortable and even distribution of warmth, providing immediate relief from cold temperatures. The infrared heating method is particularly beneficial in large or drafty spaces, as it can significantly reduce heating times and energy usage.

In terms of design, the VTGF33PRB features a sleek, modern appearance that can easily complement any décor. Its robust construction ensures durability, making it suitable for long-term usage. The VTGF33NRB, on the other hand, offers a more traditional aesthetic, perfect for those who prefer classic designs. Both models are user-friendly, designed with intuitive controls that allow for easy operation and temperature adjustments.

Another noteworthy characteristic of the Desa VTGF33 series is their safety features. Each unit is equipped with advanced safety mechanisms, including tip-over protection, overheat shut-off, and a sturdy base to prevent accidents. These safety features provide peace of mind for users, especially in households with children or pets.

The VTGF33PRB and VTGF33NRB also incorporate quiet operation technology, ensuring that heating is achieved without disruptive noise. This makes them ideal for use in bedrooms, offices, or any space where tranquility is desired.

Overall, the Desa VTGF33PRB and VTGF33NRB are exemplary models that showcase the harmonious blend of efficiency, safety, and design. Their advanced features and technologies make them reliable choices for anyone looking to enhance their heating solutions while maintaining comfort and style. With their commitment to quality and innovation, Desa continues to lead the way in the heating industry.
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