Hearth and Home Technologies 36, 42 owner manual Troubleshooting, Diagnostics and Problem Solving

Page 29

10 Troubleshooting

Diagnostics and Problem Solving

I can’t get a good fire going. What am I doing wrong?

Diagnostic Questions

Possible Causes of Condition

Solutions

Is the damper open?

• No draft

Open damper.

 

 

 

 

Is there enough paper/starter?

Insufficient heat to ignite kindling

Use more paper/starter.

 

 

 

 

Is there enough kindling?

Insufficient heat to ignite fuel

Use more dry kindling.

Is the kindling dry?

 

 

 

 

 

 

Is there enough or too much

• Insufficient heat to establish draft

Use small split wood that is well seasoned (split, covered on

wood? Is it too large? Is it dry

 

 

top at least 6 months, preferably a year).

Insufficient air passage

enough?

 

 

 

 

Insufficient surface area

 

 

 

 

• Ignition temperature high due to moisture

 

 

 

 

Are there adequate air spaces

• Insufficient combustion air and exposed

Arrange kindling and wood for air movement.

between fuel pieces?

 

surface area

 

 

 

 

Is the chimney pre-warmed?

• Exposed, cold chimney down drafting

Use lighted rolled newspaper at throat or flue opening to

 

 

 

start upward movement.

 

 

 

Does the kindling, wood not

• Condition, amount, arrangement of kindling

Use more, drier, well-spaced kindling and fuel.

ignite?

 

and fuel

 

 

 

 

Does the kindling ignite, but the

• Amount of kindling

Use more kindling; use smaller, dry wood.

fuel doesn’t?

Condition of fuel

 

 

 

 

 

 

Does the fuel ignite, but not burn

• Condition of fuel

Use well-seasoned wood and sufficient amount; turn

well?

• Draft problem

exhaust fans off; open window slightly. Perform Simplified

 

House Pressure Test.

 

 

 

 

 

 

 

I don’t get enough/any heat from the fireplace. What can I do about it?

Diagnostic Questions

Possible Causes of Condition

Solutions

 

How much wood is used for fire?

• Insufficient fuel

Make larger fires.

 

 

 

 

How well seasoned is the wood?

• Condition of fuel

Burn seasoned wood: covered on top, split and stacked for

 

 

9 months to 2 years.

 

 

 

 

How much heat output do you

• Unrealistic expectations

Explanation of decorative nature of fireplace; suggestion of

expect?

 

approved fireplace insert.

 

 

 

 

The fireplace burns the wood too fast. What can I do?

Diagnostic Questions

Possible Causes of Condition

Solutions

 

Do you have glass doors?

Need to slow air intake

Add glass doors.

 

 

 

 

 

What is the condition of the

Extremely dry wood

Mix in less seasoned wood after fire established.

wood?

 

 

 

 

 

 

 

 

 

Outdoor Lifestyles by Hearth & Home Technologies Inc. • Montana US-CAN4039-156 Rev K • 7/11

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Contents Fire Risk Hot glass will cause burnsModel Listing Label Information/LocationSerial Number Grate Table of Contents Not intended for use as a primary heat source Listing and Code ApprovalsAppliance Certification Getting Started Design and Installation ConsiderationsMoisture Resistance Typical Fireplace SystemFire Risk Explosion Risk Tools and Supplies NeededInspect Fireplace and Components Framing and Clearances Freestanding Installations see FigureSelecting Fireplace Location Exterior Walls see FigureEnclosed Fireplace Clearances to Combustible Materials ClearancesFrame the Fireplace Sidewalls/SurroundsChimney Requirements Sharp Edges Asphyxiation Risk Installation of FireplaceInstall the Dual Cooling Air Kit Position the Fireplace Secure the FireplaceHeight of Chimney Components Chimney AssemblyChimney Offset/Return Using Offsets/ReturnsAssemble the Chimney Sections Install the Ceiling FirestopsDouble-check the Chimney Assembly Install the Attic Insulation ShieldSecure the Chimney  in./19 mm in lengthChimney Termination Complete the EnclosureMark the Exit Point of the Roof Chase TopST1175/ST475 Square Termination Cap Install the Termination CapTCT1175 Terra Cotta Cap Gas Code, Ansi Z223.1 AccessoriesGas Log/Lighter Provisions Hearth Extension FinishingGlass Doors Finishing MaterialMantel General Information Operating InstructionsClear Space Near the Fireplace Outside AirFlue Damper FirescreenWood Fuel GrateStarting a Fire Diagnostics and Problem Solving TroubleshootingChimney Inspection/Cleaning Maintenance and Servicing the FireplaceDisposal of Ashes Firebox RefractoryWhen cleaning glass door Maintenance Task ListClean Chimney FireReference Materials Fireplace DimensionsDescription Fireplace ComponentsCatalog # Chimney ComponentsAssembled Diameter 17 in./432 mm Height 24 in./610 mm 15-3/4 400 mm 635 x 635 mm 584 x 584 mm 737 x 737 mm Woodburning Termination CapMONTANA-36, MONTANA-36H D. Service PartsMONTANA-42, MONTANA-42H Service PartsThis page intentionally left blank This page intentionally left blank Warranty Coverage This warranty is void if Limited WarrantyRO N a CO ISD D