NTP Configuration Notes
The clocks on Service Monitor and Cisco Unified CallManager servers must be synchronized for Service Monitor reports to include complete and
To get started:
1.Talk with your Cisco Unified CallManager administrators to determine the time server with which Service Monitor should synchronize. You might find Cisco IP Telephony Clock Synchronization: Best Practices, a white paper on Cisco.com, useful; read it at this URL: http://cisco.com/en/US/products/sw/voicesw/ps556/prod_white_papers_list.html.
2.Use your system documentation to configure NTP on the Windows Server 2003 system where Service Monitor will be installed. Configure NTP with the time server being used by
Cisco Unified CallManagers in your network. You might find How to configure an authoritative time server in Windows Server 2003, useful; look for it at this URL: http://support.microsoft.com/kb/816042.
Note This website is Copyright © 2006, Microsoft Corporation.
Cisco Unified Service Monitor Port Usage
This section provides a list of ports used by Cisco Unified Service Monitor.
Note The ports in Table 5 should not be scanned.
Table 5 | Service Monitor Port Usage | |
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Protocol | Port Number | Service Name |
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UDP | 53 | DNS. |
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UDP | 67 and 68 | DHCP. |
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UDP | 5666 | |
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TCP | 22 | |
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| CallManager version 5.x. |
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TCP | 2000 | |
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