Table 6 Supported Installation Paths (continued)
If you are installing Cisco Unified |
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Service Monitor on a system that... | Then do this | |
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Has any product other than | 1. Uninstall other products; for example, uninstall all | |
Operations Manager 2.0 installed |
| CiscoWorks and Network Management System (NMS) |
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| products. |
| 2. | After you complete the uninstallation, verify that |
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| NMSROOT, if it exists, does not contain any files. |
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| NMSROOT is the directory where Service Monitor will be |
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| installed; its default location is C:\Program Files\CSCOpx. |
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| If NMSROOT exists, delete any files from it. |
| 3. | Use the instructions in this table for Does not have |
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| Operations Manager 2.0 installed. |
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Does not have | 1. | If you want to manage Service Monitor using a |
Operations Manager 2.0 installed |
| SNMP management tool, install Windows SNMP service. |
| 2. | Use the PAK and the MAC address of the Service Monitor |
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| server to register your product on Cisco.com and obtain a |
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| license file. |
| 3. | Copy the license file to the server where you will install |
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| Cisco Unified Service Monitor. See Licensing Your Product |
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| During Installation, page 4. |
| 4. | If you plan to add Cisco Unified CallManagers to Service |
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| Monitor, configure the Service Monitor system to use NTP; |
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| see NTP Configuration Notes, page 10. |
| 5. | Install Cisco Unified Service Monitor 2.0. |
| 6. | Install any incremental license files that you purchased to |
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| support additional IP phones. See Adding Licenses to an |
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| Installed Service Monitor, page 6. |
| 7. | Perform the tasks in the configuration task checklist in User |
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| Guide for Cisco Unified Service Monitor. |
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