Cisco Systems 2 quick start Performing the Service Monitor Installation

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Note Windows online help provides instructions for adding and removing Windows components, such as Windows SNMP service. To locate the instructions, try selecting the Index tab in Windows online help and entering a keyword or phrase, such as install SNMP service.

Preparing Information that You Need to Install Service Monitor

To install Service Monitor on a server without Operations Manager, you will need to supply the following information during the installation:

Licensing information—License file location. See Understanding Licensing Terms, page 4.

Note If you are installing Service Monitor for evaluation purposes, you do not need to enter licensing information.

Passwords for the admin user and the system identity user—Passwords must contain at least 5 characters.

Note The system identity user enables communication between servers through a trust model and is used, for example, if you want to configure authentication and authorization for Service Monitor using Cisco Secure ACS. For information about configuring

Service Monitor with ACS, see User Guide for Cisco Unified Service Monitor. For information about the system identity account, see User Guide for CiscoWorks Common Services 3.0.3.

Note If you choose a Typical installation, the program generates passwords randomly for the guest and casuser users, and for the database. If you choose a Custom installation, you will be prompted for these passwords also.

Performing the Service Monitor Installation

Do not install Service Monitor on:

A Primary Domain Controller (PDC) or Backup Domain Controller (BDC).

A FAT file system.

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Contents Quick Start Guide for Cisco Unified Service Monitor Supplemental License Agreement Cisco Unified Service Monitor Overview Licensing Your Product During Installation LicensingUnderstanding Licensing Terms Licensing Terms DescriptionPage Adding Licenses to an Installed Service Monitor Licensing Information Dialog BoxPage Server and Client System Requirements Minimum RequirementBrowser Version Platform Cisco Unified Service Monitor Port Usage NTP Configuration NotesProtocol Port Number Service Name Installation and Upgrade Paths Then do thisOperations Manager 2.0 installed If you are upgrading to If you are upgrading to Before You Install Service Monitor Installing Cisco Unified Service MonitorConfiguring Your System for Snmp Queries Performing the Service Monitor Installation Installing Service Monitor Before You BeginPage Please obtain a valid license key from CCO within 90 days Before You Upgrade to Service Monitor Upgrading to Cisco Unified Service MonitorAfter You Install Service Monitor Performing the Upgrade to Service Monitor Page Page Performing Post-Upgrade Configuration Sample Sensor Configuration Files Default Configuration File-QOVDefault.CNFUninstalling and Reinstalling Service Monitor Starting Cisco Unified Service MonitorMAC-Specific Configuration File-QOV001120FFCF18.CNF Reinstalling Service Monitor Uninstalling Service MonitorClick Next Click OK Related Documentation Where to Go NextClick Finish Cisco.com Obtaining DocumentationHelp? Cisco Product Security Overview Documentation FeedbackProduct Documentation DVD Ordering Documentation Reporting Security Problems in Cisco Products For emergencies only security-alert@cisco.comProduct Alerts and Field Notices Obtaining Technical AssistanceCisco Support Website Submitting a Service Request Tip Displaying and Searching on Cisco.comDefinitions of Service Request Severity Obtaining Additional Publications and InformationPage Page Page USA
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