Note In releases earlier than Service Monitor 2.0, licensing ensured that no more than the licensed number of sensors was registered with Service Monitor. In Service Monitor 2.0, licensing ensures that the licensed number of phones being monitored is not greatly exceeded.
Service Monitor software is already upgraded to release 2.0 on a server where you have upgraded to Operations Manager 2.0. To activate Service Monitor on such a server:
1.Delete existing sensor configuration files (QOV*.CNF) and binary image files (SvcMon*.img) from your TFTP servers.
2.Register your PAK on Cisco.com and install the license file for Cisco Unified Service Monitor.
3.Complete the tasks in Performing
Performing the Upgrade to Service Monitor 2.0
Note Immediately after you upgrade, sensors are unable register to Service Monitor until you complete the tasks listed in Performing
As a precaution, the upgrade procedure performs a backup prior to copying and installing new files on your system.
Step 1 As the local administrator, log in to the machine on which Service Monitor 1.0 or Service Monitor 1.1 is installed, and insert the Service Monitor 2.0
If the
Step 2 Click Install. The Welcome window appears.
Step 3 Click Next. The Software License Agreement window appears.
Step 4 Click Accept. The installation program checks the name lookup and DHCP.
If a static IP address is not configured on your system, the
The Setup Type window appears.
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