NetComm 3100 manual Quick Messaging, Transferring an Outside Caller to a Mailbox

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Voice Mail User Guide

Quick Messaging

Quick Messaging allows you to leave messages for yourself or fellow employees without ringing their telephone or accessing your mailbox.

1.Dial the Message Center extension.

2.When the system answers, press .

3.Enter the mailbox number where you wish to leave a message. If you normally use a dialing prefix to call the mailbox user, enter that prefix before the mailbox number.

4.Record the message (at least two seconds in length).

5.Press any key or hang up.

Transferring an Outside Caller to a Mailbox

To transfer a caller on an outside line to a mailbox:

1.Press the Transf/Conf key. If you do not have a Trans/Conf key, press and release the hookswitch.

2.Dial the Message Center extension.

3.When the system answers,

If you have a mailbox, press .

If you do not have a mailbox, press .

4.Enter the mailbox number where the caller wants to leave a message. If you normally use a dialing prefix to call the mailbox user, enter that prefix before the mailbox number.

5.Hang up immediately.

Tip: If you do not hang up immediately, the caller will miss part of the mailbox’s greeting.

Accessing the Auto Attendant from a Mailbox

To dial another extension when you call someone and get their mailbox:

1.During the mailbox greeting, press to transfer to the Auto Attendant.

2.Dial the extension you want to reach. If Name Dialing is enabled on the system, you can use the keypad to spell the name of the party you want to reach.

To call another extension when you are logged in your personal mailbox:

1.Press to transfer to the Auto Attendant.

2.Dial the extension you want to reach. If Name Dialing is enabled on the system, you can use the keypad to spell the name of the party you want to reach.

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Contents Voice Mail User Guide Trademarks Ask your Administrator to help you complete this information Quick Reference SheetPage Table of Contents Quick Reference Sheet Voice Mail User Guide Your Telephone IntroductionAbout Your Voice Mail System Easy to useWhere to Get Help PreparationsCalling for Messages Accessing the Voice Mail SystemCalling the Voice Mail System for the First Time With the Message Light OnCalling from Outside Using the Voice Mail System Menu Overview Main MenuPlaying Your Messages Making and Sending MessagesUser Options Transferring an Outside Caller to a Mailbox Accessing the Auto Attendant from a MailboxQuick Messaging To transfer a caller on an outside line to a mailboxTo dial by name Name DialingChecking More Than One Mailbox Message Notification To set Message NotificationTo review a distribution list Distribution ListsTo create, or add a number to, a distribution list To delete a number in a distribution listTo name a distribution list Using Mailbox Greetings EffectivelyMailbox Greetings To use a distribution listTo create a temporary greeting About Bilingual GreetingsTo change a permanent greeting To disable and enable a temporary greeting Helpful Hints Visual Voice Mail Type AheadMessage Length and Conditions