NetComm 3100 Accessing the Voice Mail System, Calling the Voice Mail System for the First Time

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Accessing the Voice Mail System

Accessing the Voice Mail System

Calling the Voice Mail System for the First Time

1.Lift the handset (or use handsfree dialing).

2.Dial the Message Center extension. The system prompts you for your passcode.

3.Enter your default passcode.

4.Press .The system prompts you for a new passcode (you must change the passcode).

5.Enter your new passcode.Your new passcode must have the same number of digits as the

default passcode. You cannot re-enter the default passcode, or use or in your new passcode.

6.The system asks you to re-enter your new passcode for confirmation. Enter your new passcode again.

7.The system asks you to record your name. Say only your name, for example: “Christine Conner”. Speak immediately after the tone, and press any key when you have finished.

8.Press to accept, to review, or to discard your name and re-record it.

9.The system prompts you for a greeting. Keep your greeting short and professional. For example:

“You have reached Christine Conner. I can't answer the phone right now, so please leave your name, number, and a short message – I will get back to you as soon as possible. If you need immediate assistance, press 0 and ask to be transferred to my associate, Julie Jones.”

10.To end the recording, press any key. The system plays back your greeting. Press to

accept it, to review it, or to discard and re-record it.

11.You have now successfully set up your mailbox, and can send and listen to messages.

Calling for Messages

With the Message Light On

1.Press the Message key or dial the Message Center extension.

2.The system prompts you for your passcode. Enter your passcode.

3.Press to play your messages, or press another key to select a different option from the Main Menu. See “Playing Your Messages” on page 12 for more information.

With the Message Light Off or With No Message Light Indicator

1.Lift the handset.

2.Dial the Message Center extension.

3.The system prompts you for your passcode. Enter your passcode.

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Contents Voice Mail User Guide Trademarks Quick Reference Sheet Ask your Administrator to help you complete this informationPage Table of Contents Quick Reference Sheet Voice Mail User Guide About Your Voice Mail System IntroductionYour Telephone Easy to usePreparations Where to Get HelpCalling the Voice Mail System for the First Time Accessing the Voice Mail SystemCalling for Messages With the Message Light OnCalling from Outside Menu Overview Main Menu Using the Voice Mail SystemMaking and Sending Messages Playing Your MessagesUser Options Quick Messaging Accessing the Auto Attendant from a MailboxTransferring an Outside Caller to a Mailbox To transfer a caller on an outside line to a mailboxName Dialing Checking More Than One MailboxTo dial by name To set Message Notification Message NotificationTo create, or add a number to, a distribution list Distribution ListsTo review a distribution list To delete a number in a distribution listMailbox Greetings Using Mailbox Greetings EffectivelyTo name a distribution list To use a distribution listAbout Bilingual Greetings To change a permanent greetingTo create a temporary greeting To disable and enable a temporary greeting Helpful Hints Type Ahead Message Length and ConditionsVisual Voice Mail