NetComm 3100 manual Using Mailbox Greetings Effectively, To name a distribution list

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Voice Mail User Guide

3.Press for Distribution List.

4.Enter a distribution list number.

5.Press for Delete.

6.Enter the mailbox number to delete using the keypad. The system reads back the name or number of the mailbox user.

7.Repeat steps 5 and 6 for each number you want to delete.

To name a distribution list:

1.Call the voice mail system and access your mailbox.

2.Press for User Options.

3.Press for Distribution List.

4.Enter a distribution list number.

5.Press for Name.

6.At the tone, record the name of the distribution list. This name will be played back when you address a message to this distribution list.

To use a distribution list:

Instead of entering a mailbox number, enter the number of the distribution list you want to use. The system reads back the name or number of the distribution list.

Mailbox Greetings

Using Mailbox Greetings Effectively

There are two types of mailbox greetings: “permanent” and “temporary”. You record the permanent greeting when you access your mailbox the first time. Temporary greetings override the permanent greeting for the specified duration. If there is no temporary greeting, callers accessing your mailbox will hear the permanent greeting.

A permanent greeting cannot be very specific because it is worded to cover all situations. To address specific situations, create a temporary greeting that will last until you turn it off or for a specified number of days.

Two examples of temporary greetings are

“Hi! You have reached Julie Jones. I'm on vacation from Friday, June 18, through Friday, June 25. I'll be back on Monday, June 28, so please leave a message and I'll get back to you as soon as possible. If you require immediate assistance, press 0 and ask to be transferred to Christine Conner.”

“This is Harry Smith, and today is Thursday, May 13. I have a meeting all day today so I will not be available to answer calls. Please leave a message and I'll get back to you tomorrow.”

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Contents Voice Mail User Guide Trademarks Ask your Administrator to help you complete this information Quick Reference SheetPage Table of Contents Quick Reference Sheet Voice Mail User Guide Your Telephone IntroductionAbout Your Voice Mail System Easy to useWhere to Get Help PreparationsCalling for Messages Accessing the Voice Mail SystemCalling the Voice Mail System for the First Time With the Message Light OnCalling from Outside Using the Voice Mail System Menu Overview Main MenuPlaying Your Messages Making and Sending MessagesUser Options Transferring an Outside Caller to a Mailbox Accessing the Auto Attendant from a MailboxQuick Messaging To transfer a caller on an outside line to a mailboxName Dialing Checking More Than One MailboxTo dial by name Message Notification To set Message NotificationTo review a distribution list Distribution ListsTo create, or add a number to, a distribution list To delete a number in a distribution listTo name a distribution list Using Mailbox Greetings EffectivelyMailbox Greetings To use a distribution listAbout Bilingual Greetings To change a permanent greetingTo create a temporary greeting To disable and enable a temporary greeting Helpful Hints Type Ahead Message Length and ConditionsVisual Voice Mail