Toshiba DKT2104-CT manual Set Line Queuing

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Features

Automatic Callback

2.Answer within three rings to prevent the callback from being canceled.

Line Queuing

Your telephone rings at a fast rate when the called station becomes idle, and you hear a single tone (LED lights steady).

The called station gets a voice announcement from your telephone. With Tone Signaling, you hear ringback tone and the called station rings.

If you get a busy tone after answering the callback, the called party has already received or originated another call. Your request is not cancelled.

Automatic Callback enables a waiting queue for an available line after attempting access to a line group when all lines are busy. The system calls you back when the line becomes available.

Set Line Queuing

1. Press $XWR	The busy tone stops momentarily, then you hear two
&DOOEDFN	seconds of dial tone, then busy tone resumes.
... or press .	You can make other calls while waiting for a line to
	become available.
Answer a Queued Line
Answer a Queued Line

1.When the [DN] LED flashes at the incoming call rate, and your telephone

rings at a fast rate, press WDON.

2.Press the flashing [DN].

Note You must answer within three rings to prevent the callback from being cancelled.

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Contents Digital Business Telephone Systems DKT2104-CT Cordless Digital Telephone User GuidePublication Information Contents Chapter Handset Operation Chapter ConfigurationIii FeaturesDo Not Disturb Appendix Contents Introduction Conventions OrganizationViii See Figure Action/Response TableRelated Documents and Media Grand Tour Handset Digital TechnologyFkdq Charger Unit Base UnitBatteries Volume LevelsHandset Mute Cordless Digital Telephone Standard Parts BatteryDesk Cordless Review Safety Instructions InstallationInstallation Strata DKT2104-CT Cordless Digital Telephone 5/00 Mount on a Wall Select LocationSnap the Base Unit onto the plate shown above To connect as a stand-alone telephone Connect Telephone CablesTo connect to a Strata DKT Base Unit Connect and Apply PowerCharger Unit Raise the Base Unit Antenna Install Handset BatteryCharge Batteries for First Time Install Headset Optional To remove the belt clip Install Belt ClipInstallation Configuration3 Enter the Program Mode While holding and , press Wdon shown at right Press to toggle the settings for each program step Handset Operation $3512 To set the cordless modeTo answer a Tone First Signaling call Tone or Voice First SignalingTo set DKT mode To change the signalingMute Your Conversation Controlling Ringer and Handset VolumeHandset Volume Ringer VolumeExternal Numbers Making CallsMaking Calls Internal NumbersDial a DN Recall/Override Busy Stations Answering CallsSpecific Console Using CO Line Access CodesCalling the Attendant Console Any ConsoleUsing Isdn Trunks Active Calls Transferring CallsTransfer Calls to the Cordless Answering Transferred CallTransfer Calls to the DKT Using Camp-onAdd a Second Line Conferencing CallsAdd a Station Handset Operation Features Forced Account Codes Account Codes Emergency Override of Forced Account Codes Verified Account Codes Voluntary Account CodesAutomatic Callback Alarm ResetAlert Signaling Automatic Busy RedialSet Line Queuing Line QueuingCall Forward Auto RedialCall Forward-Busy Call Forward-All CallsTo set CF-No Answer Call Forward-No AnswerCall Forward-Busy/No Answer Call Forward-CancelSet CF-External Call Forward-ExternalCall Forward-Fixed Cancel CF-ExternalCall Park Orbits Release 3 or Later Call Park Retrieving Parked CallsGroup Pickup Call PickupDirected Call Pickup CO Line PickupDirect Station Selection Buttons Hotline Call WaitingDoor Unlock Do Not DisturbMonitoring Door Telephones Door TelephoneAnswering Calls at Your Station Answering Calls at Other StationsPlacing Line Appearances or DN Calls on Hold Calls on HoldPlacing Handsfree Answerback Calls on Hold Switching Between Calls Using Automatic HoldRetrieving Held Calls Subaddress Isdn Outgoing CallingLCD Name/Number Display Create LCD Messages Cancel LCD MessagesMessaging Message WaitingAnswer Messages Waiting Cancel Messages WaitingSet a DN/PhDN Message Waiting Light Cancel a Called Station Message Waiting LightPhDN/MW Message Waiting Cancel the Message Waiting LightOff-hook Call Announce OCA Handset Calling Using Voice First SignalingActivating Off-hook Announce OCA Handset Calling Using Tone Signaling Speaker OCA Using Tone Signaling Speaker OCA Using Voice First SignalingExecutive Override Override CallsBusy Override DND OverridePrivacy On-Line AnnouncementsPrivacy Override Privacy Override To deactivate Privacy Release Privacy ReleaseRelease and Answer Storing Station Speed Dial Numbers Speed DialStored Station or System Speed Dial Calling To call using SDTimed Reminders To call using SD access codesDesktop displays%07,%$$&&..$1*25$773300&&$30$ Toll Restriction Override To cancel a Timed ReminderTwo Tandem Line Connection To supervise a tandem call and release it Features Appendix TroubleshootingAppendix Simultaneous Conversation Channels Range and PerformanceRadio Interference SpecificationsTelephone User Guide for information Access CodesWdon + ~ Appendix Feature Access Codes CO Line Access CodesPaging Group Codes Paging Groups Access CodeSystem Codes that Link to Other Codes Speed Dial Access CodesIndex LCD SP-OCA Index