Toshiba DKT2104-CT manual Appendix

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Appendix

Troubleshooting

Table 3

Troubleshooting Suggestions

 

 

 

 

Condition

Suggestion

 

 

 

 

 

Make sure the AC adapter is plugged into the Charger Unit

 

 

and wall outlet. If the AC adapter is plugged into a wall outlet

 

 

with a switch, make sure the switch is turned on.

CHARGE LED does not light when

Make sure the handset is properly seated in the Charger

Unit.

handset is placed on Base Unit.

Make sure the Sealed Lead-acid battery is properly seated in

 

 

 

 

the handset.

 

 

Make sure that the charging contacts on the handset and

 

 

Charger Unit are clean.

 

 

 

Conversation is interrupted frequently.

Make sure that the Base Unit antenna is fully vertical.

Move closer to the Base Unit.

 

 

 

 

 

 

 

Depending on the environment from which you are calling,

 

 

such as a noisy area, a caller using a DKT may experience

Echo during conversation.

echo if the volume control of the handset is set at 10 or

 

 

higher. You can lower the volume using or contact your

 

 

authorized dealer for handset software upgrade.

 

 

No dial tone.

Move closer to the Base Unit.

 

 

 

 

 

Check all telephone cables and lines for good connections.

Cannot configure the handset.

Make sure the AC adapter is plugged into the Base Unit and

 

 

wall outlet.

 

 

 

 

 

The Sealed Lead-acid battery could be weak. Charge the

 

 

battery for 8-10 hours.

Handset does not ring.

Check the ringer - it could be turned off.

 

 

Make sure the Base Unit antenna is fully vertical.

 

 

Move closer to the Base Unit.

 

 

 

Tone noise.

 

Move the handset to the right of the DKT.

 

 

 

Other.

 

Contact your System Administrator.

 

 

 

80

Strata DKT2104-CT Cordless Digital Telephone 5/00

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Contents DKT2104-CT Cordless Digital Telephone User Guide Digital Business Telephone SystemsPublication Information Contents Chapter Configuration Chapter Handset OperationFeatures IiiDo Not Disturb Appendix Contents Introduction Viii OrganizationConventions Action/Response Table See FigureRelated Documents and Media Grand Tour Digital Technology HandsetFkdq Base Unit Charger UnitVolume Levels BatteriesHandset Mute Battery Cordless Digital Telephone Standard PartsDesk Cordless Installation Review Safety InstructionsInstallation Strata DKT2104-CT Cordless Digital Telephone 5/00 Select Location Mount on a WallSnap the Base Unit onto the plate shown above To connect to a Strata DKT Connect Telephone CablesTo connect as a stand-alone telephone Charger Unit Connect and Apply PowerBase Unit Install Handset Battery Raise the Base Unit AntennaCharge Batteries for First Time Install Headset Optional Install Belt Clip To remove the belt clipInstallation Configuration3 Enter the Program Mode While holding and , press Wdon shown at right Press to toggle the settings for each program step Handset Operation To set the cordless mode $3512Tone or Voice First Signaling To set DKT modeTo change the signaling To answer a Tone First Signaling callControlling Ringer and Handset Volume Handset VolumeRinger Volume Mute Your ConversationDial a DN Making CallsMaking Calls Internal NumbersExternal Numbers Answering Calls Recall/Override Busy StationsUsing CO Line Access Codes Calling the Attendant ConsoleAny Console Specific ConsoleUsing Isdn Trunks Transferring Calls Active CallsAnswering Transferred Call Transfer Calls to the CordlessUsing Camp-on Transfer Calls to the DKTConferencing Calls Add a Second LineAdd a Station Handset Operation Features Emergency Override of Forced Account Codes Account CodesForced Account Codes Voluntary Account Codes Verified Account CodesAlarm Reset Alert SignalingAutomatic Busy Redial Automatic CallbackLine Queuing Set Line QueuingAuto Redial Call ForwardCall Forward-All Calls Call Forward-BusyCall Forward-No Answer To set CF-No AnswerCall Forward-Cancel Call Forward-Busy/No AnswerCall Forward-External Set CF-ExternalCall Park Orbits Release 3 or Later Cancel CF-ExternalCall Forward-Fixed Retrieving Parked Calls Call ParkCall Pickup Directed Call PickupCO Line Pickup Group PickupCall Waiting Direct Station Selection Buttons HotlineDo Not Disturb Door UnlockDoor Telephone Answering Calls at Your StationAnswering Calls at Other Stations Monitoring Door TelephonesPlacing Handsfree Answerback Calls on Hold Calls on HoldPlacing Line Appearances or DN Calls on Hold Retrieving Held Calls Using Automatic HoldSwitching Between Calls Isdn Outgoing Calling SubaddressLCD Name/Number Display Cancel LCD Messages MessagingMessage Waiting Create LCD MessagesCancel Messages Waiting Answer Messages WaitingCancel a Called Station Message Waiting Light Set a DN/PhDN Message Waiting LightCancel the Message Waiting Light PhDN/MW Message WaitingActivating Off-hook Announce OCA Handset Calling Using Voice First SignalingOff-hook Call Announce OCA Handset Calling Using Tone Signaling Speaker OCA Using Voice First Signaling Speaker OCA Using Tone SignalingOverride Calls Busy OverrideDND Override Executive OverridePrivacy Override AnnouncementsPrivacy On-Line Privacy Override Privacy Release To deactivate Privacy ReleaseRelease and Answer Speed Dial Storing Station Speed Dial NumbersTo call using SD Stored Station or System Speed Dial CallingTo call using SD access codes Timed RemindersDesktop displays%07,%$$&&..$1*25$773300&&$30$ To cancel a Timed Reminder Toll Restriction OverrideTwo Tandem Line Connection To supervise a tandem call and release it Features Troubleshooting AppendixAppendix Range and Performance Simultaneous Conversation ChannelsSpecifications Radio InterferenceAccess Codes Telephone User Guide for informationWdon + ~ Appendix CO Line Access Codes Feature Access CodesPaging Groups Access Code Paging Group CodesSpeed Dial Access Codes System Codes that Link to Other CodesIndex LCD SP-OCA Index

DKT2104-CT specifications

The Toshiba DKT2104-CT is a robust and feature-rich digital telephone designed specifically for office environments, offering a blend of functionality and user-friendliness. Its design prioritizes user experience, making it an ideal choice for businesses of varying sizes.

One of the standout features of the DKT2104-CT is its ergonomic layout. The phone is equipped with a large, easy-to-read LCD display that shows essential information such as caller ID, call duration, and menu navigation options. This display enhances the usability for users, allowing them to access important information at a glance without fumbling through menus.

The Toshiba DKT2104-CT offers a total of 14 programmable keys, which can be customized for various functions according to the user's preferences. These keys can be assigned to frequently dialed numbers, facilitating quick call access and enhancing overall productivity. Additionally, the phone includes dedicated keys for features such as hold, transfer, conference, and redial, streamlining communication processes during busy workdays.

In terms of audio quality, the DKT2104-CT utilizes advanced speakerphone and handset technologies that ensure crystal-clear voice quality during calls. This is particularly beneficial in professional settings where clear communication is crucial. Furthermore, the phone supports a range of audio enhancements, including volume control, to adapt to different audio environments.

Another notable characteristic of the DKT2104-CT is its integration capabilities. The phone is designed to work seamlessly within the Toshiba Strata CIX series, allowing users to take advantage of a centralized communication system. This integration supports features such as voicemail access, call forwarding, and caller screening, enhancing the overall communication experience for users.

The DKT2104-CT also emphasizes reliability and durability, essential for equipment used in high-traffic office settings. Built with quality materials, it is designed to withstand everyday use, ensuring that it remains a staple within the business environment for years to come.

In summary, the Toshiba DKT2104-CT embodies a perfect combination of advanced features, user-friendly design, and reliable performance, making it an excellent choice for businesses looking to enhance their communication capabilities. Its programmable keys, audio quality, and integration with larger telephony systems make it an efficient tool for fostering productive workplace interactions.