Toshiba DKT2104-CT manual Appendix

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Appendix

Troubleshooting

	Table 3	Troubleshooting Suggestions

		Condition	Suggestion

			Make sure the AC adapter is plugged into the Charger Unit
			and wall outlet. If the AC adapter is plugged into a wall outlet
			with a switch, make sure the switch is turned on.
	CHARGE LED does not light when		Make sure the handset is properly seated in the Charger
	CHARGE LED does not light when		Unit.
	handset is placed on Base Unit.		Unit.
	handset is placed on Base Unit.		Make sure the Sealed Lead-acid battery is properly seated in

			the handset.
			Make sure that the charging contacts on the handset and
			Charger Unit are clean.

	Conversation is interrupted frequently.		Make sure that the Base Unit antenna is fully vertical.
	Conversation is interrupted frequently.		Move closer to the Base Unit.
			Move closer to the Base Unit.

			Depending on the environment from which you are calling,
			such as a noisy area, a caller using a DKT may experience
	Echo during conversation.		echo if the volume control of the handset is set at 10 or
			higher. You can lower the volume using ▼ or contact your
			authorized dealer for handset software upgrade.

	No dial tone.		Move closer to the Base Unit.

			Check all telephone cables and lines for good connections.
	Cannot configure the handset.		Make sure the AC adapter is plugged into the Base Unit and
			wall outlet.

			The Sealed Lead-acid battery could be weak. Charge the
			battery for 8-10 hours.
	Handset does not ring.		Check the ringer - it could be turned off.
			Make sure the Base Unit antenna is fully vertical.
			Move closer to the Base Unit.

	Tone noise.		Move the handset to the right of the DKT.

	Other.		Contact your System Administrator.

80	Strata DKT2104-CT Cordless Digital Telephone 5/00

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Contents DKT2104-CT Cordless Digital Telephone User Guide Digital Business Telephone SystemsPublication Information Contents Chapter Configuration Chapter Handset OperationFeatures IiiDo Not Disturb Appendix Contents Introduction Viii OrganizationConventions Action/Response Table See FigureRelated Documents and Media Grand Tour Digital Technology HandsetFkdq Base Unit Charger UnitVolume Levels BatteriesHandset Mute Battery Cordless Digital Telephone Standard PartsDesk Cordless Installation Review Safety InstructionsInstallation Strata DKT2104-CT Cordless Digital Telephone 5/00 Select Location Mount on a WallSnap the Base Unit onto the plate shown above To connect to a Strata DKT Connect Telephone CablesTo connect as a stand-alone telephone Charger Unit Connect and Apply PowerBase Unit Install Handset Battery Raise the Base Unit AntennaCharge Batteries for First Time Install Headset Optional Install Belt Clip To remove the belt clipInstallation Configuration3 Enter the Program Mode While holding and , press Wdon shown at right Press to toggle the settings for each program step Handset Operation To set the cordless mode $3512Tone or Voice First Signaling To set DKT modeTo change the signaling To answer a Tone First Signaling callControlling Ringer and Handset Volume Handset VolumeRinger Volume Mute Your ConversationDial a DN Making CallsMaking Calls Internal NumbersExternal Numbers Answering Calls Recall/Override Busy StationsUsing CO Line Access Codes Calling the Attendant ConsoleAny Console Specific ConsoleUsing Isdn Trunks Transferring Calls Active CallsAnswering Transferred Call Transfer Calls to the CordlessUsing Camp-on Transfer Calls to the DKTConferencing Calls Add a Second LineAdd a Station Handset Operation Features Emergency Override of Forced Account Codes Account CodesForced Account Codes Voluntary Account Codes Verified Account CodesAlarm Reset Alert SignalingAutomatic Busy Redial Automatic CallbackLine Queuing Set Line QueuingAuto Redial Call ForwardCall Forward-All Calls Call Forward-BusyCall Forward-No Answer To set CF-No AnswerCall Forward-Cancel Call Forward-Busy/No AnswerCall Forward-External Set CF-ExternalCall Park Orbits Release 3 or Later Cancel CF-ExternalCall Forward-Fixed Retrieving Parked Calls Call ParkCall Pickup Directed Call PickupCO Line Pickup Group PickupCall Waiting Direct Station Selection Buttons HotlineDo Not Disturb Door UnlockDoor Telephone Answering Calls at Your StationAnswering Calls at Other Stations Monitoring Door TelephonesPlacing Handsfree Answerback Calls on Hold Calls on HoldPlacing Line Appearances or DN Calls on Hold Retrieving Held Calls Using Automatic HoldSwitching Between Calls Isdn Outgoing Calling SubaddressLCD Name/Number Display Cancel LCD Messages MessagingMessage Waiting Create LCD MessagesCancel Messages Waiting Answer Messages WaitingCancel a Called Station Message Waiting Light Set a DN/PhDN Message Waiting LightCancel the Message Waiting Light PhDN/MW Message WaitingActivating Off-hook Announce OCA Handset Calling Using Voice First SignalingOff-hook Call Announce OCA Handset Calling Using Tone Signaling Speaker OCA Using Voice First Signaling Speaker OCA Using Tone SignalingOverride Calls Busy OverrideDND Override Executive OverridePrivacy Override AnnouncementsPrivacy On-Line Privacy Override Privacy Release To deactivate Privacy ReleaseRelease and Answer Speed Dial Storing Station Speed Dial NumbersTo call using SD Stored Station or System Speed Dial CallingTo call using SD access codes Timed RemindersDesktop displays%07,%$$&&..$1*25$773300&&$30$ To cancel a Timed Reminder Toll Restriction OverrideTwo Tandem Line Connection To supervise a tandem call and release it Features Troubleshooting AppendixAppendix Range and Performance Simultaneous Conversation ChannelsSpecifications Radio InterferenceAccess Codes Telephone User Guide for informationWdon + ~ Appendix CO Line Access Codes Feature Access CodesPaging Groups Access Code Paging Group CodesSpeed Dial Access Codes System Codes that Link to Other CodesIndex LCD SP-OCA Index