Cisco Systems ATA 186, ATA 188 manual Using FAX Mode, Configuring the Cisco ATA for Fax Mode

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Chapter 6 Configuring and Debugging Fax Services

Using FAX Mode

Using FAX Mode

Use fax mode when the gateways in the network do not support fax pass-through mode or dial-peer configuration.

You can set one or both lines of the Cisco ATA to G.711-only fax mode. This mode allows the fax machine connected to the Cisco ATA to communicate directly with the far endpoint with no fax signaling event occurring between the two gateways.

This section contains the following topics:

Configuring the Cisco ATA for Fax Mode, page 6-6

Configuring the Cisco IOS Gateway for Fax Mode, page 6-7

Configuring the Cisco ATA for Fax Mode

G.711-only fax mode operation requires configuration of one parameter—AudioMode.

Description

The AudioMode parameter is a 32-bit value. The lower 16 bits apply to the Phone 1 port of the Cisco ATA, and the upper 16 bits to the Phone 2 port. The following is an example of the Phone 1 port of the Cisco ATA configured for G.711-only fax mode:

Example

0xXXXX0012

Translation

This setting translates to the bitmap:

xxxx xxxx xxxx xxxx 0000 0000 0001 0010

Bit 0 = 0—Disables G.711 silence suppression (VAD).

Bit 1 = 1—Uses G.711 only, does not user the low bit-rate codec.

Bit 2 = 0—Disables Fax CED tone detection.

Bit 4 = 1, Bit 5 = 0—DTMF transmission method: out-of-band through negotiation

Bit 6 = Bit 7 = 0—Hookflash transmission method: disables sending out hookflash

Note The values XXXX in the example do not apply to the Phone 1 port of the Cisco ATA.

To configure the same value for the Phone 2 port of the Cisco ATA, the value would be 0x0012XXXX. The configuration of one port is independent from the configuration of the other port.

Note The AudioMode configuration overrides the values of the following three parameters: RxCodec, TxCodec, and LBRCodec. For example, if these three parameters are each set to 0 (for G.723), the Cisco ATA would still use G.711 if AudioMode is set to 0x00120012. With this configuration, the Cisco ATA sends both G.711∝-law and G.711A-law as preferred codecs to a peer voice gateway.

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for MGCP (version 3.0)

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OL-4803-01

 

 

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Contents Corporate Headquarters Text Part Number OL-4803-01Copyright 2003, Cisco Systems, Inc All rights reserved N T E N T S IiiSafety Recommendations Dhcp CA0UID CA1UID NPrintf TraceFlags ViiInstallation and Upgrade Issues ViiiAudience ObjectivesThis preface includes the following sections Organization and Use ConventionsOrganization Chapter DescriptionBewaar Deze Instructies Avvertenza Importanti Istruzioni Sulla Sicurezza Warnung Wichtige SicherheitshinweiseXii Aviso Instruções Importantes DE Segurança XiiiUse this guide in conjunction with these documents Related DocumentationXiv Obtaining Documentation Cisco.comDocumentation CD-ROM Ordering DocumentationObtaining Technical Assistance Documentation FeedbackYou can order Cisco documentation in these ways XviTechnical Assistance Center Cisco TAC WebsiteCisco TAC Escalation Center XviiObtaining Additional Publications and Information XviiiCisco Analog Telephone Adaptor Overview Overview of Media Gateway Control Protocol PstnHardware Overview Link LEDFunction Button Software Features Cisco ATA supports the following protocols and servicesMgcp Versions Voice Codecs SupportedAdditional Supported Signaling Protocols Cisco ATA Mgcp ServicesOther Supported Protocols 729A 729B 729.ABSupplementary Services that the Cisco ATA Provides Fax ServicesService Parameter Supplementary Services that the Call Agent Provides Installation and Configuration Overview Signaling image by using the Tftp server-upgrade method orManual-upgrade method Action ReferenceOL-4803-01 Installing the Cisco ATA Network Requirements Safety RecommendationsWhat the Cisco ATA Package Includes 5V power adaptor Power cord Installation ProcedureWhat You Need Procedure Cisco ATA 186 Rear Panel ConnectionsInstalling the Cisco ATA Installation Procedure Power-Down Procedure Configuring the Cisco ATA for Mgcp Default Boot Load Behavior Page VLANSetting FeatureParameter and Bits Reference BitsBasic Configuration Steps in a Tftp Server Environment Steps Needed to Configure the Cisco ATAHexadecimal format, this value is 0x01cc002b Tftp server at boot up time Action ReferenceBasic Configuration Steps in a Non-TFTP Server Environment ActionSetting Up the Tftp Server with Cisco ATA Software Configuring the Cisco ATA Using a Tftp ServerConfigurable Features and Related Parameters Creating Unique and Common Cisco ATA Configuration Files Save this file of Cisco ATA-specific parameters as SyntaxUsing atapname.exe Tool to Obtain MAC Address Cfgfmt -mgcp -tptag.datata0a141e28323c.txt ata0a141e28323cCommand Example Using Encryption With the cfgfmt ToolCommand Output Total Binary Output Size Non-zeroSyntax Definitions-Options Syntax of the cfgfmt tool followsSyntax Definitions-Required Parameters Examples of Upgrading to Stronger Encryption Key Syntax examplesAta102030405060 is unencrypted Atadefault.cfg Configuration File Using a Dhcp Server Using a Dhcp Server,Other Dhcp Options You Can Set Voice Configuration Menu Without Using a Dhcp ServerUsing the Voice Configuration Menu Voice Menu Number FeaturesEntering Alphanumeric Values Voice Menu NumberResetting the Cisco ATA to Factory Default Values Cisco ATA Web ConfigurationKey Alphanumeric Characters Cisco ATA Web Configuration Refreshing or Resetting the Cisco ATA Procedure to Refresh the Cisco ATA Upgrading the Mgcp Signaling ImageProcedure to Reset the Cisco ATA Cisco ATA-Supported Mgcp Services Important Basic Mgcp Services Setting the CodecConfiguring Refresh Interval Required ParametersAdditional Mgcp Services Endpoints and ConnectionsCall Agent Redundancy with Configuration Parameters Mgcp Endpoint Device TypeCisco ATA Registration Process with Mgcp Syntax TypeComplete Reference Table of all Cisco ATA Mgcp Services Rsip Message for Disconnect StateConfigurable Feature Related Parameter Supported Signals and Events Supported Mgcp Connection ModesSupported Local Connection Options Related CIsco ATA ParameterNCS 1.0 L-Package Supported by the Cisco ATA with Mgcp Intermittent dial tone Timer Dtmf inputCode Description Type Mgcp 0.1-1.0 G-Package Supported by the Cisco ATA with Mgcp Mgcp 0.1-1.0 L-Package Supported by the Cisco ATA with MgcpWt1, wt2, wt3, wt4 Call-waiting tone Dtmf tones wildcard Mgcp 0.1-1.0 D-Package Supported by the Cisco ATA with Mgcp Commands Supported with MgcpOperation failed Rbk### Rt@connection id Parameters in Responses Sent to the Call Agent Parameters in Commands Sent to the Call AgentParameter Usage Mgcp Embedded Events Example HdA, ESdl, Roc, 0-9#TD, D1xxxxxxxxxx9011x.T OL-4803-01 Parameters and Defaults Configuration Text File Template IP address e.g Integer 32-bit integer Numeric digit stringUIPassword User Interface UI Security ParameterValue Type RangeParameters for Configuration Method and Encryption UseTFTPTftpURL CfgIntervalMaximum 31 characters 905EncryptKey EncryptKeyEx Range Default Network Configuration ParametersNot applicable for this parameter Voice Configuration Menu Access Code Related Parameters StaticIpStaticRoute IP address255.255.255.0 StaticNetMask916 Vlan Setting Related parameterCA0orCM0 Mgcp Configuration ParametersExamples CA1orCM1 Specify the ID of the primary Call Agent in this parameterEPID0orSID0 and EPID1orSID1 Voice Configuration Menu Access CodesValue Types LBRCodec PrfCodecInteger MGCPPort 3002427 201RetxIntvl MediaPortRetxLim MGCPVer Domain205 AlphanumericCodecName Audio Configuration Parameters931 AudioMode Default NamesBit Number Definition NumTxFrames Operational ParametersCallerIdMethod Parameters and Defaults Operational Parameters FXSInputLevel FXSOutputLevelConnectMode 3710x90000400 311Bit Number SigTimer OpFlags 0x2Bit Number Definition 0x000068B8 Tone Configuration Parameters255 Tone Parameter Syntax-Basic Format Each tone is specified by nine integers, as followsExtended Format a Tone Parameter Syntax-Extended FormatsEach tone is specified by 11 integers, as follows Extended Format B Cadence With Two On-Off PairsCadence with Three On-Off Pairs Component Setting Explanation ReorderTone Parameter Example1ReorderTone Parameter Example Default values using the Basic format Recommended ValuesSpecific Tone Parameter Information DialToneBusyTone ReorderToneRingbackTone CallWaitTone922 923AlertTone OffTime-2400 TotalToneTime-4800924 925Diagnostic Parameters Default Recommended ValuesRingCadence NPrintfTraceFlags SyslogIPExtended IP address 0x00000000SyslogCtrl Bit Number Type of Messages to TraceCFGID-Version Parameter for Cisco ATA Configuration File RTP statistics messages ReservedOL-4803-01 Configuring and Debugging Fax Services Using Fax Pass-through ModeConfiguring the Cisco ATA for Fax Pass-through mode Fax Pass-through mode requires configuring two parametersThis setting translates to the following bitmap AudioModeConfiguring Cisco IOS Gateways to Enable Fax Pass-through Recommended SettingThis setting translates to the bitmap ConnectModeEnable Fax Pass-through Mode Run the following commandDisable Fax Relay Feature Perform the commandUsing FAX Mode Configuring the Cisco ATA for Fax ModeDebugging the Cisco ATA 186/188 Fax Services Configuring the Cisco IOS Gateway for Fax ModeCommon Problems When Using IOS Gateways Problem ActionUsing prserv for Diagnosing Fax Problems Cisco ATA, and 0x0012XXXX for the Phone 2 portFor fax pass-through mode, AudioMode should be set to PortPrserv Overview Analyzing prserv Output for Fax SessionsLog event Description Decoding timestamp was set to timestamp2That the first RTP packet that the Cisco ATA received was Encoded for channelOriginating-Gateway Example Possible Reasons for FailureRtpcatch Overview Using rtpcatch for Diagnosing Fax ProblemsTo use rtpcatch, follow these steps Example of rtpcatch Output FilesExplanation CED tone Detected Fax relay mode Cisco fax relay mode Analyzing rtpcatch Output for Fax SessionsAnalysis Both sides use G.711 for the entire fax sessionUsing rtpcatch to Analyze Common Causes of Failure Example 6-3 Fax Pass-through ModePossible Causes for Failure Cisco fax relay option is not disabled on the gatewayPossible Cause for Failure Example 6-9 Fax Pass-through Mode Failure Rtpcatch Limitations Syntax of upgradecode Parameter Upgrading the Signaling Image from a Tftp ServerDefinitions Upgradecode parameter value could be Upgrading the Signaling Image ManuallyProcess Upgrade Requirements Preliminary StepsRunning the Executable File SyntaxUpgrade Procedure To perform the upgrade, follow these stepsConfirming a Successful Signaling Image Upgrade Using a Web BrowserOL-4803-01 Troubleshooting General Troubleshooting TipsSymptoms and Actions Installation and Upgrade Issues Debugging You should also have access to a sniffer or LAN analyzer 2* 1 1* 2* 8* 1 1* 7* 8* 1 1* 9* 0* 1 1* 9* 0* 0Using System Diagnostics Message SyntaxPriorityTimeOffset Ataip tag chMessage Syntax DefinitionsExample-DHCP Messages Example-ARP MessageExample-TFTP messages Example-System Reboot Message Example-Cisco ATA Configuration Update MessageExample-Cisco ATA Event Messages Example-Fax Event Messages Local Tone Playout ReportingExample-RTP Statistic Messages Tone Type ID Description Bit Number Description Obtaining Network Status After Getting IP ConnectivityBit Number Description Boolean Value Cisco ATA failed to upgrade to the downloaded image file Configuration file is not foundBad configuration file Checksum error for configuration fileDhcp Status Html Real-Time Transport Protocol RTP Statistics ReportingResetting Cisco ATA counters Frequently Asked QuestionsRing Load per RJ-11 FXS Port Maximum Distance Contacting TAC OL-4803-01 Table A-1lists codes to return basic Cisco ATA information Voice Menu Option Code Description916 IP address of the primary DNS server DNS 2 IPTftp URL OL-4803-01 Physical Specifications This section describes Cisco ATA specificationsDimensions Weight SpecificationElectrical Specifications for Cisco ATA Environmental SpecificationsDescription Specification Physical InterfacesSoftware Specifications Ringing CharacteristicsTip/ring interfaces for each RJ-11 FXS port Slic Appendix B Cisco ATA Specifications Software Specifications Sccp OL-4803-01 Mgcp Call Flows Appendix C Mgcp Call Flows Step Action Log Cisco ATA 1 dials 6-Cisco ATA 1 to Call Agent Cisco ATA 2 phone rings and displays Cisco ATA 1 ID on CIDDevice-Call Agent to Cisco ATA OK-Cisco ATA 2 to Call AgentRouting Update Protocol RTP Media stream is now enabled on RTP Media stream is now enabled on Cisco ATA 1. BothCisco ATA 2-Call Agent to Cisco ATA Ringback stops on Cisco ATA 1-Call Agent to Cisco ATAATA 2 Connection mode changes to receive-only-Call Agent to Cisco ATA 2 hangs up-Cisco ATA 2 to Call AgentCisco ATA 2 Connection is deleted-Call Agent to Cisco ATA Agent to Cisco ATARecommended Cisco ATA Tone Parameter Values by Country OL-4803-01 Table D-1 Argentina Table D-5 Brazil Table D-9 Czech Republic Table D-13 France Table D-17 Hungary Table D-21 Ireland Table D-25 Korea Table D-29 Netherlands Table D-33 Panama Table D-37 Portugal Table D-41 Slovakia Table D-45 Sweden Parameter Recommended Values OL-4803-01 GL-1 GL-2 GL-3 GL-4 Messages can be part of Sgcp and Mgcp messages Signaling connection control partGL-5 GL-6 Business-class services for Internet telephony TrafficAllow you to define your own customized markup language GL-7GL-8 Bootload Codec negotiation in sending faxCodecs Cabling requirements LBRCodec Call Agent Supported IN-1EncryptKey CallerIdMethod CfgInterval CodecName ConnectMode DhcpIN-2 IN-3 Debugging Services Fax mode 6-1,6-6 ConfigurationFax relay disabling IN-4IN-5 RTP payload type RTP statistics reporting Cisco ATA RSIP*@ipaddress syntax settingIN-6 IN-7 IN-8
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ATA 188, ATA 186 specifications

The Cisco Systems ATA 186, or Analog Telephone Adapter, revolutionized the way traditional telephony interacted with Voice over Internet Protocol (VoIP) systems. Designed primarily for home and small office use, the ATA 186 allows users to connect standard analog phones and fax machines to a network, enabling them to take advantage of the benefits of VoIP technology.

One of the defining features of the ATA 186 is its dual port architecture. It includes two FXS ports, allowing users to connect up to two analog telephones. This functionality means that multiple devices can leverage VoIP services simultaneously without the need for separate adapters for each phone. The flexibility of the ATA 186 helps streamline the user experience, facilitating voice communication over an IP network while ensuring users can still use their existing phone equipment.

The ATA 186 employs various technologies to maintain high-quality voice calls. It supports standard voice codecs such as G.711 and G.729, which ensure efficient bandwidth usage while preserving call clarity. The adaptive jitter buffer technology further enhances call quality, compensating for network variations and minimizing latency, which is crucial for clear and uninterrupted conversations.

Additionally, the ATA 186 provides users with advanced calling features that were traditionally available only on PBX systems. These features include caller ID, call waiting, and voicemail functionality, integrating seamlessly with typical telephony services. The device also supports T.38 fax relay, allowing users to send and receive faxes over the internet, thus addressing the needs of environments where fax communication remains essential.

The security of VoIP conversations is also a priority for the ATA 186. It employs encryption protocols such as Secure Real-time Transport Protocol (SRTP) and Transport Layer Security (TLS), ensuring that voice data is securely transmitted across the network. This focus on security helps protect sensitive information transmitted during calls.

Installation and configuration of the ATA 186 is streamlined, with an intuitive web-based interface that simplifies the setup process. This accessibility makes it suitable for users with varying levels of technical expertise, as frequently required adjustments, such as network configurations and firmware updates, can be easily managed.

In conclusion, the Cisco Systems ATA 186 stands out as a versatile and robust solution for users looking to integrate analog phones into a VoIP environment. With its dual port capabilities, high-quality voice codecs, advanced call features, and security measures, it offers a compelling choice for both residential and commercial users seeking seamless telephony integration. As technology evolves, devices like the ATA 186 remain cornerstones in bridging traditional telephony with modern communication systems.