Cisco Systems ATA 186, ATA 188 manual Copyright 2003, Cisco Systems, Inc All rights reserved

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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco’s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation.

Modifying the equipment without Cisco’s written authorization may result in the equipment no longer complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the equipment may be limited by FCC regulations, and you may be required to correct any interference to radio or television communications at your own expense.

You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures:

Turn the television or radio antenna until the interference stops.

Move the equipment to one side or the other of the television or radio.

Move the equipment farther away from the television or radio.

Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)

Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, LightStream, MGX, MICA, the Networkers logo, Networking Academy, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath, and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.

All other trademarks mentioned in this document or Web site are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0304R)

Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for MGCP (version 3.0)

Copyright © 2003, Cisco Systems, Inc.

All rights reserved.

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Contents Corporate Headquarters Text Part Number OL-4803-01Copyright 2003, Cisco Systems, Inc All rights reserved N T E N T S IiiSafety Recommendations Dhcp CA0UID CA1UID NPrintf TraceFlags ViiInstallation and Upgrade Issues ViiiThis preface includes the following sections ObjectivesAudience Organization Organization and UseConventions Chapter DescriptionBewaar Deze Instructies Xii Warnung Wichtige SicherheitshinweiseAvvertenza Importanti Istruzioni Sulla Sicurezza Aviso Instruções Importantes DE Segurança XiiiXiv Related DocumentationUse this guide in conjunction with these documents Documentation CD-ROM Obtaining DocumentationCisco.com Ordering DocumentationYou can order Cisco documentation in these ways Obtaining Technical AssistanceDocumentation Feedback XviCisco TAC Escalation Center Technical Assistance CenterCisco TAC Website XviiObtaining Additional Publications and Information XviiiCisco Analog Telephone Adaptor Overview Overview of Media Gateway Control Protocol PstnHardware Overview Link LEDFunction Button Mgcp Versions Software FeaturesCisco ATA supports the following protocols and services Voice Codecs SupportedOther Supported Protocols Additional Supported Signaling ProtocolsCisco ATA Mgcp Services 729A 729B 729.ABService Parameter Fax ServicesSupplementary Services that the Cisco ATA Provides Supplementary Services that the Call Agent Provides Manual-upgrade method Installation and Configuration OverviewSignaling image by using the Tftp server-upgrade method or Action ReferenceOL-4803-01 Installing the Cisco ATA What the Cisco ATA Package Includes Safety RecommendationsNetwork Requirements What You Need Installation Procedure5V power adaptor Power cord Procedure Cisco ATA 186 Rear Panel ConnectionsInstalling the Cisco ATA Installation Procedure Power-Down Procedure Configuring the Cisco ATA for Mgcp Default Boot Load Behavior Page Parameter and Bits Reference VLANSettingFeature BitsHexadecimal format, this value is 0x01cc002b Steps Needed to Configure the Cisco ATABasic Configuration Steps in a Tftp Server Environment Tftp server at boot up time Action ReferenceBasic Configuration Steps in a Non-TFTP Server Environment ActionConfigurable Features and Related Parameters Configuring the Cisco ATA Using a Tftp ServerSetting Up the Tftp Server with Cisco ATA Software Creating Unique and Common Cisco ATA Configuration Files Save this file of Cisco ATA-specific parameters as SyntaxUsing atapname.exe Tool to Obtain MAC Address Cfgfmt -mgcp -tptag.datata0a141e28323c.txt ata0a141e28323cCommand Output Using Encryption With the cfgfmt ToolCommand Example Total Binary Output Size Non-zeroSyntax Definitions-Required Parameters Syntax of the cfgfmt tool followsSyntax Definitions-Options Examples of Upgrading to Stronger Encryption Key Syntax examplesAta102030405060 is unencrypted Atadefault.cfg Configuration File Using a Dhcp Server Using a Dhcp Server,Other Dhcp Options You Can Set Voice Configuration Menu Without Using a Dhcp ServerUsing the Voice Configuration Menu Voice Menu Number FeaturesEntering Alphanumeric Values Voice Menu NumberKey Alphanumeric Characters Cisco ATA Web ConfigurationResetting the Cisco ATA to Factory Default Values Cisco ATA Web Configuration Refreshing or Resetting the Cisco ATA Procedure to Reset the Cisco ATA Upgrading the Mgcp Signaling ImageProcedure to Refresh the Cisco ATA Cisco ATA-Supported Mgcp Services Configuring Refresh Interval Important Basic Mgcp ServicesSetting the Codec Required ParametersAdditional Mgcp Services Endpoints and ConnectionsCisco ATA Registration Process with Mgcp Call Agent Redundancy with Configuration ParametersMgcp Endpoint Device Type Syntax TypeComplete Reference Table of all Cisco ATA Mgcp Services Rsip Message for Disconnect StateConfigurable Feature Related Parameter Supported Local Connection Options Supported Signals and EventsSupported Mgcp Connection Modes Related CIsco ATA ParameterCode Description Type Intermittent dial tone Timer Dtmf inputNCS 1.0 L-Package Supported by the Cisco ATA with Mgcp Wt1, wt2, wt3, wt4 Call-waiting tone Dtmf tones wildcard Mgcp 0.1-1.0 L-Package Supported by the Cisco ATA with MgcpMgcp 0.1-1.0 G-Package Supported by the Cisco ATA with Mgcp Operation failed Rbk### Rt@connection id Commands Supported with MgcpMgcp 0.1-1.0 D-Package Supported by the Cisco ATA with Mgcp Parameter Usage Parameters in Commands Sent to the Call AgentParameters in Responses Sent to the Call Agent Mgcp Embedded Events Example HdA, ESdl, Roc, 0-9#TD, D1xxxxxxxxxx9011x.T OL-4803-01 Parameters and Defaults Configuration Text File Template IP address e.g Integer 32-bit integer Numeric digit stringValue Type UIPasswordUser Interface UI Security Parameter RangeParameters for Configuration Method and Encryption UseTFTPMaximum 31 characters TftpURLCfgInterval 905EncryptKey EncryptKeyEx Not applicable for this parameter Network Configuration ParametersRange Default StaticRoute Voice Configuration Menu Access Code Related ParametersStaticIp IP address916 StaticNetMask255.255.255.0 Vlan Setting Related parameterExamples Mgcp Configuration ParametersCA0orCM0 CA1orCM1 Specify the ID of the primary Call Agent in this parameterValue Types Voice Configuration Menu Access CodesEPID0orSID0 and EPID1orSID1 Integer PrfCodecLBRCodec 2427 MGCPPort300 201RetxLim MediaPortRetxIntvl 205 MGCPVerDomain Alphanumeric931 Audio Configuration ParametersCodecName Bit Number Definition Default NamesAudioMode CallerIdMethod Operational ParametersNumTxFrames Parameters and Defaults Operational Parameters FXSInputLevel FXSOutputLevel0x90000400 ConnectMode371 311Bit Number SigTimer OpFlags 0x2Bit Number Definition 255 Tone Configuration Parameters0x000068B8 Tone Parameter Syntax-Basic Format Each tone is specified by nine integers, as followsEach tone is specified by 11 integers, as follows Tone Parameter Syntax-Extended FormatsExtended Format a Extended Format B Cadence With Two On-Off PairsCadence with Three On-Off Pairs Component Setting Explanation ReorderTone Parameter Example1ReorderTone Parameter Example Specific Tone Parameter Information Default values using the Basic formatRecommended Values DialToneBusyTone ReorderTone922 RingbackToneCallWaitTone 923924 AlertToneOffTime-2400 TotalToneTime-4800 925RingCadence Diagnostic ParametersDefault Recommended Values NPrintfExtended IP address TraceFlagsSyslogIP 0x00000000SyslogCtrl Bit Number Type of Messages to TraceCFGID-Version Parameter for Cisco ATA Configuration File RTP statistics messages ReservedOL-4803-01 Configuring and Debugging Fax Services Using Fax Pass-through ModeThis setting translates to the following bitmap Configuring the Cisco ATA for Fax Pass-through modeFax Pass-through mode requires configuring two parameters AudioModeThis setting translates to the bitmap Configuring Cisco IOS Gateways to Enable Fax Pass-throughRecommended Setting ConnectModeEnable Fax Pass-through Mode Run the following commandDisable Fax Relay Feature Perform the commandUsing FAX Mode Configuring the Cisco ATA for Fax ModeCommon Problems When Using IOS Gateways Debugging the Cisco ATA 186/188 Fax ServicesConfiguring the Cisco IOS Gateway for Fax Mode Problem ActionFor fax pass-through mode, AudioMode should be set to Using prserv for Diagnosing Fax ProblemsCisco ATA, and 0x0012XXXX for the Phone 2 port PortPrserv Overview Analyzing prserv Output for Fax SessionsThat the first RTP packet that the Cisco ATA received was Log event DescriptionDecoding timestamp was set to timestamp2 Encoded for channelOriginating-Gateway Example Possible Reasons for FailureTo use rtpcatch, follow these steps Using rtpcatch for Diagnosing Fax ProblemsRtpcatch Overview Example of rtpcatch Output FilesExplanation CED tone Detected Analysis Fax relay mode Cisco fax relay modeAnalyzing rtpcatch Output for Fax Sessions Both sides use G.711 for the entire fax sessionUsing rtpcatch to Analyze Common Causes of Failure Example 6-3 Fax Pass-through ModePossible Cause for Failure Cisco fax relay option is not disabled on the gatewayPossible Causes for Failure Example 6-9 Fax Pass-through Mode Failure Rtpcatch Limitations Definitions Upgrading the Signaling Image from a Tftp ServerSyntax of upgradecode Parameter Process Upgrading the Signaling Image ManuallyUpgradecode parameter value could be Running the Executable File Upgrade RequirementsPreliminary Steps SyntaxUpgrade Procedure To perform the upgrade, follow these stepsConfirming a Successful Signaling Image Upgrade Using a Web BrowserOL-4803-01 Troubleshooting General Troubleshooting TipsSymptoms and Actions Installation and Upgrade Issues Debugging You should also have access to a sniffer or LAN analyzer 2* 1 1* 2* 8* 1 1* 7* 8* 1 1* 9* 0* 1 1* 9* 0* 0PriorityTimeOffset Ataip tag chMessage Using System DiagnosticsMessage Syntax Syntax DefinitionsExample-TFTP messages Example-ARP MessageExample-DHCP Messages Example-Cisco ATA Event Messages Example-Cisco ATA Configuration Update MessageExample-System Reboot Message Example-RTP Statistic Messages Local Tone Playout ReportingExample-Fax Event Messages Tone Type ID Description Bit Number Description Boolean Value Obtaining Network Status After Getting IP ConnectivityBit Number Description Bad configuration file Cisco ATA failed to upgrade to the downloaded image fileConfiguration file is not found Checksum error for configuration fileDhcp Status Html Real-Time Transport Protocol RTP Statistics ReportingRing Load per RJ-11 FXS Port Maximum Distance Frequently Asked QuestionsResetting Cisco ATA counters Contacting TAC OL-4803-01 Table A-1lists codes to return basic Cisco ATA information Voice Menu Option Code Description916 IP address of the primary DNS server DNS 2 IPTftp URL OL-4803-01 Dimensions Weight Physical SpecificationsThis section describes Cisco ATA specifications SpecificationDescription Specification Electrical Specifications for Cisco ATAEnvironmental Specifications Physical InterfacesTip/ring interfaces for each RJ-11 FXS port Slic Ringing CharacteristicsSoftware Specifications Appendix B Cisco ATA Specifications Software Specifications Sccp OL-4803-01 Mgcp Call Flows Appendix C Mgcp Call Flows Step Action Log Device-Call Agent to Cisco ATA Cisco ATA 1 dials 6-Cisco ATA 1 to Call AgentCisco ATA 2 phone rings and displays Cisco ATA 1 ID on CID OK-Cisco ATA 2 to Call AgentCisco ATA 2-Call Agent to Cisco ATA Routing Update Protocol RTP Media stream is now enabled onRTP Media stream is now enabled on Cisco ATA 1. Both Ringback stops on Cisco ATA 1-Call Agent to Cisco ATACisco ATA 2 Connection is deleted-Call Agent to Cisco ATA ATA 2 Connection mode changes to receive-only-Call Agent toCisco ATA 2 hangs up-Cisco ATA 2 to Call Agent Agent to Cisco ATARecommended Cisco ATA Tone Parameter Values by Country OL-4803-01 Table D-1 Argentina Table D-5 Brazil Table D-9 Czech Republic Table D-13 France Table D-17 Hungary Table D-21 Ireland Table D-25 Korea Table D-29 Netherlands Table D-33 Panama Table D-37 Portugal Table D-41 Slovakia Table D-45 Sweden Parameter Recommended Values OL-4803-01 GL-1 GL-2 GL-3 GL-4 GL-5 Signaling connection control partMessages can be part of Sgcp and Mgcp messages GL-6 Allow you to define your own customized markup language Business-class services for Internet telephonyTraffic GL-7GL-8 Codecs Cabling requirements LBRCodec Call Agent Supported BootloadCodec negotiation in sending fax IN-1IN-2 CallerIdMethod CfgInterval CodecName ConnectMode DhcpEncryptKey IN-3 Fax relay disabling Debugging ServicesFax mode 6-1,6-6 Configuration IN-4IN-5 IN-6 Cisco ATA RSIP*@ipaddress syntax settingRTP payload type RTP statistics reporting IN-7 IN-8
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