Small Office & VVP User's Guide |
Using Call Transfer
When a call is received by Versatile Voice Processing, the call is either transferred to you at your desk and/or put in your mailbox if you are not available. If you are going to be away from your desk for an extended period, or do not wish to be disturbed, you can divert the calls from your desk to another phone or directly to your mailbox so Versatile Voice Processing can take a message. To block calls to your extension, press Xfer from the options menu, then press OnOff. The OnOff button toggles call blocking on and off. When this feature is off, calls are automatically transferred to your mailbox. To send your calls to another extension, or phone number, press Chng from the message delivery options menu and enter the new number when prompted by the voice menu. Consult your system administrator if you need additional information on this feature.
1.
Main Menu
Msgs Send Opts
2. Press Opts from the main menu for the options menu.
Options menu
Xfer Greet Exit
3. Press Xfer for the message delivery options menu.
Options
Chng OnOff Exit
4.Press Chng to change your call transfer number or OnOff to turn the feature on or off. Press Exit to return to the Options menu.
You can achieve the same results by using the voice prompts and your telephone keypad as follows:
Press 1 to change your call transfer number. Press ✻ to turn the feature on or off.
Press # when you are satisfied with your choice.
16 – Small Office & VVP User's Guide