Radio Shack 43-3857 owner manual Troubleshooting, Problem Solution

Page 41

TROUBLESHOOTING

If your phone is not performing to your expectations, please try these simple steps first.

Problem

Solution

 

 

The CHARGE/IN USE

Make sure the AC adapter is plugged into the base and wall

 

 

outlet.

 

 

LED won’t illuminate

 

 

 

 

 

when the handset is

Make sure the handset is properly seated on the base.

 

 

placed on the base.

Make sure the charging contacts on the handset are clean.

 

 

 

 

 

 

Move the handset and/or base to a different location away from

 

 

The audio sounds weak

metal objects or appliances and try again.

 

 

 

Press CH/DELETE in the Talk mode to help eliminate

 

 

and/or scratchy.

 

 

background noise.

 

 

 

 

 

 

 

 

Troubleshooting

 

Make sure that the handset is not too far from the base.

 

 

 

 

 

Check both ends of the telephone line cord.

 

 

 

 

 

 

Can’t make or receive

Make sure the AC adapter is plugged into the base and wall

 

 

outlet.

 

 

calls.

 

 

Disconnect the AC adapter for a few minutes. Then reconnect it.

 

 

 

 

 

 

 

 

 

 

Make sure that the handset is not too far from the base.

 

 

 

The battery pack may be weak. Charge the battery for 24

 

 

The handset doesn’t ring

hours.

 

 

 

 

 

 

or receive a page.

The handset may be too far from the base unit.

 

 

 

Place the base unit away from appliances or metal objects.

 

 

 

Keep the handset away from microwave ovens, computers,

 

 

 

remote control toys, wireless microphones, alarm systems,

 

 

Severe noise

intercoms, room monitors, fluorescent lights, and electrical

 

 

interference.

appliances.

 

 

 

Move the base to another location or turn off the source of

 

 

 

interference.

 

 

 

The handset was picked up before the second ring.

 

 

The Caller ID does not

The call was placed through a switch board.

 

 

display.

 

 

 

Call your local telephone company to verify your Caller ID

 

 

 

 

 

 

service is current.

 

 

The answering system

Make sure the base unit is plugged in.

 

 

does not work.

Make sure the answering system is turned on.

 

 

 

 

 

 

41

Image 41
Contents With Caller ID and Digital Answering Machine 4GHz Cordless PhoneContents FCC Statement IntroductionInformation FCC Statement Surge Protection Important Safety InstructionsMounting the Phone InstallationImportant Caller ID Information On a Desk Top CONNECTING, Charging and Replacing the Battery PackLift the battery pack out of the compartment Entering your Area Code Setting Menu OptionsChanging the Auto Talk and Cidcw Setting the Language Choosing the Dial ModeChoosing the Dial Mode Entering your Area CodeMaking and Receiving Calls OperationTemporarily Mute the Handset Ringer Handset Ringer Tone and VolumeEarpiece Volume Traveling OUT-OF-RANGE Memory DialingSelecting a Different Channel Flash and Call WaitingPress MEM or REMOTE/SELECT Steps for Entering Names and Special Characters Making Calls with Memory Dialing Memory Dialing from Standby ModeIf You Make a Mistake while Entering a Name Editing a Stored Name AND/OR Phone Number Memory Dialing from Talk ModeChain Dialing Press END to return to standby mode Erasing a Stored Name and Phone Number Testing Stored Emergency NumbersStoring and Editing the Speed Dial ONE-TOUCH Speed DialMaking Calls with the Speed Dial Deleting the Speed DialCaller ID When the Telephone RingsYou must subscribe to Caller ID service to use this feature Deleting Information from the Caller ID List Viewing the Caller ID Message ListViewing the Caller ID Message List Deleting Information from the Caller ID ListDeleting a Caller ID Message Using the Caller ID ListDeleting all Caller ID Names/Numbers Calling a Party from the Caller ID ListLong Distance Calls Area Code Setting Cancellation Long Distance Calls and Area Code Setting/CancellationStoring Caller ID Messages in Memory Dialing Storing Caller ID Messages in Memory DialingIntegrated Answering Device FeaturesTurning the Answering System Using the Menu ModeSetting UP Your Answering System Press SET to select the day Setting the TimeSetting the Ring Time Setting a Personal Security Code PINSelecting the Message Record Time Announce only feature Setting the Message Alert TonePress /VOL/SEL or /VOL/SEL to select the desired language Selecting the LanguagePreset message Setting Your Outgoing Message GreetingRecording a personal outgoing message Greeting Choosing between the two outgoing messagesTemporarily Mute the Base Ringer and the Call Screen Setting the base ringer volumeAdjusting the speaker volume level Repeating a message Using Your Answering SystemPlaying your messages Deleting a message Skipping a messageRecording a conversation Voice memoVoice memo Recording a conversationRemote Operation Remote access away from homeTurn on the answering system remotely Remote access with the handset Headset Installation Installing the Optional BeltclipAdditional Information To attach the beltclipProblem Solution TroubleshootingSet the record time to either the one minute or four minute Care Service and RepairLimited One-Year Warranty