Avaya 16-603463 manual Partner

Page 117

overview

7

P

 

parameters

65

participant

29, 30

partner

 

setting up a connection

56

partner group

5355

partner key

10, 71

LEDs

10

partners

4555

activating beep

48

adding

53

answering

46

assigning button module

49

calling

46

diverting

4953

executive line

55

hiding keys

47

keys

46

pick-up

46

removing

54

setting up

45

signaling

55

pause

110

personal data

77

phone book

14, 15, 3841

calling entry

14

central

15

deleting entry

41

editing entry

40

new entry

39

pick-up

19, 46

partners

46

PIN

59, 91, 92

preparing

27

private user mobility

59

PUM

59, 60

logging off

60

 

Index

removing

38, 54

partner from partner group

54

requesting

 

automatic callback

16

automatic redialing

16

ringing tone

65

S

 

saving

 

personal data

77

second call

22

secretary

56, 57

setting

 

automatic locking

93

setting up a connection

 

partner

56

settings menu

65

sign on/off

110

signal tone

65

silent monitoring

110

source discrimination code

103

speakerphone

15

supervisor

 

assistance

110

emergency

110

switching

 

favorite screen

61

telephone status

61

switching off

28

T

 

telephone display icons

11

telephone status

61

time zones

70

transferring

21, 33

call

21

on hold

21

R

 

receptionist

56

redial list

37, 38, 40

redialing

 

automatic

16

referring back

22, 32

relocating

 

telephone

77

reminder

94

remote

 

calling

103

changing call diversion

103

U

 

unlocking

 

telephone

93

V

 

viewing

 

appointment

95

VIP

80, 83

executive telephone

80

secretary telephone

80

using

83

1408/1416 User Guide

January 2010 117

Image 117
Contents Issue 1.09 January 1408/1416 User Guide January Introduction Multiple conference Private User Mobility 109 Introduction Overview of phone buttons and featuresDescription NameOverview of phone buttons and features Function key LEDs About LEDsPartner key LEDs Icons in the telephone displayRelated topics Icon DescriptionAbout this manual Introduction to making calls Making callsCalling an internal call number Calling an external call numberCalling a person from the call log Calling with a destination keyCalling a person from the phone book entry Press the Phone book / Contacts buttonCalling a person from a central phone book entry Calling using the speakerphoneRequesting automatic redialing Requesting automatic callbackJoining another call cut-in Making calls 18 1408/1416 User Guide January Introduction to handling calls Handling callsAnswering a call Answering a call ringing at another phone pick-upPutting a call on hold Muting a callDeactivating your telephone display Transferring a call Answering an additional call second callSelect new call to Referring back during a call consultation call Turning second incoming call on or offIntroduction to call diversion Call diversionDiverting calls Select Divert callDefining automatic call diversion Automatic call diversionDiverting calls automatically Select Start timeSelect Stop time Call diversion 26 1408/1416 User Guide January Introduction to follow-me Follow-mePreparing follow-me on your own telephone Activating follow-me on another telephoneSwitching off follow-me on another telephone Switching off follow-me on your own telephoneIntroduction to three-party conference calls Three-party conferenceMaking a conference call Talking with one participant in a conference callEnding the conference call Connecting conference participants with each otherIntroduction to multiple conference calls Multiple conferenceAdding a participant by referring back Adding a participant to a multiple conference callAdding a waiting participant to a multiple conference Answering a call in a multiple conferenceTransferring a multiple conference call as controller Select Transfer conference Ending the multiple conference call as controller1408/1416 User Guide January 2010 Multiple conference 36 1408/1416 User Guide January Managing the call log Call logViewing the call log Adding an entry from the call log to the phone book Removing an entry from the call logManaging the phone book Introduction to the phone bookCreating a new entry in the phone book Editing an entry in the phone book Deleting an entry Managing the phone book 42 1408/1416 User Guide January Introduction to voicemail Voicemail SystemDiverting calls to voicemail Managing voice messagesSelect Delete all messages Deleting all messagesSetting up partner names PartnersIntroduction to partners Answering a call for a partner Calling partnersAssigning partners to another key Select Long nameHiding partner keys Select Change Partner positionSelect Hide/show partner keys Select Set partner beep Activating partner beepAssigning partners on the button module Diverting your calls to a partnerSelect Assign partner to DSS module Select Set/delete partner div … Diverting partner calls to your telephoneSelect Partn. div. from my phone Select Partner div. to my phoneDiverting calls from one partner to another Select Partnerdiv. from/to othersSelect Set partner division Select CFF partner diversion key Diverting partner calls to partners, extendedSetting the deputy key Adding a partner to a partner groupSelect Set deputy key Select Adapt partner group size Removing a partner from a partner groupSelect Expand partner group Select Reduce partner groupRestricting partner signaling Select Restrict signaling OffReserving a line as executive line Filtering Setting up a connection for a partnerDealing the filtering function as a secretary Dealing the filtering function as an executivePartners 58 1408/1416 User Guide January Private User Mobility Select PasswordPrivate User Mobility Logging on to the telephoneLogging off the telephone Favorite screen Displaying the favorite screen in the idle modeIntroduction to favorite screen Select Display/AcousticsEntering a destination into the favorite screen Entering a function into the favorite screenSelect Favorite screen active Off Select Set function keysSelect Set destination keys Select Edit destination keySelect Press destination key Favorite screen 64 1408/1416 User Guide January Turning acoustic signaling on or off Setting parameters for your telephoneCustomizing your telephone Introduction to customizing your telephoneSelect Set acoustics Changing the acoustic signalingSetting the ringing tone melody Select Select ringer melodyInternal calls External calls VIP calls Partner/Line Setting the language Setting the contrast and the brightnessAdjusting the setting for handsfree operation Select Switch languageDisplaying your name and call number on your telephone Setting key beep tones to on or offSaving emergency numbers Displaying time zonesSelect Key beep off Select Time zonesFunction and destination keys Function and Destination keysSelect Set emergency numbers Emergency destin. SOSAssigning functions to keys Creating a destination key Assigning a destination from the phone book to a keyConfirm Set new destination with OK button Select Copy phone book entry Changing an existing destinationDeleting key assignments Set destination keys Set function keysDelete destination key Delete entry Setting up a macro diversion and pick-up Select Set macro functionCall diversion 1 or Call diversion 2 or Call pick-up 1 or Relocating the telephone Saving personal dataSaving personal data Saving data locally automatically Saving data locallySelect Save data Select Save data locallyAllowing/barring central data saving Saving data centrallySelect Save data centrally Select Save centrallyPreparing VIP functions VIP functionsSelect Send VIP functions Select Set VIP partnerSelect sent to user Setting up the secretary telephoneSelect receive from user off Using the VIP functions Select Dial settings Making anonymous callsSelect Anonymous Off Turning direct dialing on or off Accepting calls automatically Handsfree answer backSelect Applications Select Answer CallSelect Answer Call Select Csta Answer Call Turning Csta Answer Call on or offTurning Csta Answer Call on or off Customizing your telephone 88 1408/1416 User Guide January Introduction to the Avaya menu Using the Avaya MenuManaging call charges Introduction to call chargesViewing the charge display Switching the charge display to unitsDeleting call charges Select Delete single counterLocking the telephone Recording charges for private calls and projectsTelephone lock Changing the PIN Locking the telephoneSelect Change PIN Unlocking the telephone Setting automatic lockingSelect Telephone locked Select Automatic lockingAppointments reminders Managing appointmentsEntering a new appointment Select AppointmentsAcknowledging an appointment Viewing appointmentsDeleting an appointment 96 1408/1416 User Guide January Menu overview MenusMenu item in basic One menu level lowerAppointments Charges Lock Menu item in setting Menu settings overviewAll possible functions are listed Dial settings Applications Security Sounding Test procedure All LEDs are switched on Introduction to remote features Appendix Remote featuresCalling remote using the system Changing call diversion remotelyAppendix Remote features Auxiliary devices Introduction to auxiliary devicesButton module BM32 Using the button module BM32 About operating cordless headsets Using a headset108 1408/1416 User Guide January Logging into the Contact Center Appendix Contact CenterRequesting help of the supervisor Contact Center buttonsCancel Wrap-up time Supervisor Assistance CTI ELC MOD MSN PIN PUM TCM Tapi USB VIP AbbreviationsAbbreviations 114 1408/1416 User Guide January Index Editing Partner Index VIP ringing tone