Siemens 500 basic, 3000 manual Placing External Calls on Hold, Picking up Retrieving a Held Call

Page 38

Calling Multiple Parties Simultaneously

Step by Step

 

Held on line: 801

 

If applicable

Ior

Release

 

Program/Service

*63=Retrieve line?

 

or

 

F?<

 

or

 

D

 

or

38

 

Placing External Calls on Hold

If you have programmed a key on your telephone as a hold key Æ page 57, you can place external calls on hold.

This enables all other parties to retrieve the call on the assigned line.

Press the "US:Hold UK:Common Hold" key.

A message appears showing which line is on hold (e.g. 801); make a note of the line number.

If a trunk key has been assigned, the LED flashes slow- ly.

Replace the handset or press the key.

Depending on your system configuration, this may be necessary so other users can also pick up the held call.

Picking up (Retrieving) a Held Call

Precondition: One or more calls have been parked. The telephone is idle.

Press the key. The LED lights up.

Select and confirm.

Enter the code.

If the "Line retrieved" key Æ page 57 has been config- ured, press the key.

Enter the line number you noted earlier.

If a "Trunk key" was assigned to this line Æ page 57: LED flashes slowly. Press the key.

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Contents +L3DWK#6333# +L3DWK#8333#560 Marks Before You BeginImportant Notes Basic operating instructions Making and Answering CallsMaking Calls to Stored Destinations Making CallsCalling Multiple Parties Simultaneously Saving Station Numbers Displaying and Assigning Call ChargesUsing Other Functions Call ForwardingSpecial Functions in the LAN PC Network Using Other Team FunctionsTeam and Executive/Secretary Functions With Trunk KeysIndex Labeling, Documentation and AccessoriesFixing Problems Basic operating instructions OptiPoint 500 economy/basic/standard control panelOptiPoint key module How to Use these Operating Instructions Screen DisplaysInteractively Accessing FunctionsVia the Program/Service Menu With Function KeysBasic and Enhanced Functions Using the Telephone EfficientlyFunctions You Can Use Additional Team and Executive/Secretary FunctionsAnswering a Call With the Handset Answering a Call with the Speaker Speakerphone ModeMaking and Answering Calls Ending the callDeactivating this function Open Listening in the Room During a CallActivating ring transfer Using Call Waiting Switching to Speakerphone ModeSwitching to the Handset Accepting a Waiting Call Camp-OnEnding the second call and resuming the first one Preventing and Allowing Call Waiting Automatic Camp-OnTurning the Call Waiting Tone On and Off Accepting a Specific Call for Your Colleague Rejecting CallsAccessing the Mailbox Using MailboxesUsing Timed Reminders Enabling and Disabling Handsfree Answerback Using the SpeakerphoneAnswering a Call With a Headset Turning Do Not Disturb On and Off Turning Ringer Cutoff On and OffTurning the Microphone On and Off Trace Call Identifying Anonymous Callers Not for U.SSpeaking to visitors via the entrance telephone Activating the door opener Accepting a Call From an Answering MachineOpening the door with a code at the door Deactivating the door openerOverload Indication On-Hook Dialing Making CallsOff-Hook Dialing Called party does not answer or is busyDialing entered/displayed numbers Canceling en-bloc sendingEn-Bloc Sending / Correcting Numbers Correcting numbers enteredCaller ID Suppression Talking to Your Colleague With a Speaker CallAutomatic Connection Setup Hotline Activating Tone Dialing Dtmf Suffix DialingAssigning a Station Number Not for U.S When the reserved trunk becomes freeReserve Trunk Trunk Flash Dialing aid at the a/b T/R port Associated Dialing/Dialing AidDialing aid on the S0 bus Dialing aid from your telephone for another tele- phoneCalling a Second Party Consultation Hold Switching to the Party on Hold ToggleCalling Multiple Parties Simultaneously Return to the first partyAdding Up to Five Parties To the Conference Initiator Only Connecting the other parties to each otherConducting a Conference Combine the calling parties into a three-party conferenceEnding a Conference Initiator Only Removing Parties From the Conference Initiator OnlyLeaving a Conference Transferring a Call After a Speaker Call Announcement in a GroupParking a Call Retrieving a Parked CallPlacing External Calls on Hold Picking up Retrieving a Held CallRetrieving the Caller List Using a Caller ListMaking Calls to Stored Destina- tions Ending RetrievalRemoving an Entry from the Caller List Displaying the Call Time and Additional Call InformationDialing a Station Number from the Caller List Redialing a Number Displaying and dialing saved station numbersDialing a Number From the Internal Directory Entry you wish to dial appears on the screen Using Repertory Dialing KeysUsing Station and System Speed-Dial Numbers For the current call Displaying and Assigning Call ChargesDisplaying Call Charges Not for U.S For all calls and the last one conductedDisplaying Call Charges for Another Telephone Not for U.S Dialing with Call Charge Assignment Answering a Callback Using CallbackStoring a Callback Ending callback display Call Waiting Camp-OnDeleting a displayed entry Busy Override Joining a Call in Progress Adjusting the Ring Tone Telephone SettingsAdjusting the Ring Volume Adjusting the Attention Ring VolumeAdjusting the Speakerphone to the Room Acoustics Adjusting the Receiving Volume During a CallDisplay backlight Adjusting the Display to a Comfortable Reading AngleAdjusting the display contrast Selecting the Language of Screen PromptsLocking the Telephone to Prevent Unauthorized Use To lock and unlock the telephoneSaving Your PIN If you make a mistake Saving Station Numbers Functions, Procedures AppointmentsSaving Repertory Dialing Numbers on a Key Storing Station Speed-Dial Numbers Assigning Functions to Keys Meaning of LED Signals for Saved Functions Trunk group key Assigning a Procedure Operating Steps to a Key FB Enter the codeUS End? Saving Appointments Deleting and checking a saved appointmentChecking the Key Assignment Testing the TelephoneTesting the Telephone Functions Deactivating call forwarding Using Variable Call ForwardingCall Forwarding Deactivating night answer Using Night AnswerActivating this function Trunk FWD on? Displaying and Deleting Messages You Have Sent Using Other FunctionsSending a Message Answering MessagesLeaving an Advisory Message Deleting Advisory MessagesUsing Another Telephone Like Your Own Change call number relocate Fax Details and Message on Answer- ing Machine Deactivating indicationActivating the telephone to be monitored Silent MonitorMonitoring a Room Deactivating the telephone to be monitoredActivating Functions for Another Tele- phone Locking Another Telephone to Prevent Unauthorized Use Send a message Code *68/#68 Æ Using functions in Isdn via code dia- ling keypad dialing 42=Tel. data service? Controlling Relays Sensors HiPath 3300/3350/3500/3550 OnlyEnhanced Paging Equipment Hipath 3700/ 3750 Only Radio Paging Not for U.SSimple Paging Equipment Paging=Display information? Meaning of LED Indications on Trunk Keys Using Trunk KeysTeam and Executive/Secretary Functions With Trunk Keys Placing a call on hold Answering Calls With Trunk KeysMaking Calls with Trunk Keys Retrieving the call Switching Between Phone Calls on Multiple TrunksForwarding Calls on Lines Meaning of LED Indications on the Forward Line Keys Calling a Team Member Directly Using DSS KeysUsing DSS Keys to Answer Calls Meaning of LED Indications on DSS KeysJoining or Leaving a Group Call Transferring a Call in ProgressAccepting a Call for Another Team Member Deactivating ring transfer Transferring Calls Directly to the ExecutiveOnly in an Executive/Secretary Group You belong to a hunt group or a group call Using Other Team FunctionsTurning Group Call On and Off Group name Accepting a Call for Another Member of Your Team Activating and Deactivating a Ringing GroupLogging on and off at the beginning and end of your shift Uniform Call Distribution UCDRemoving all telephones in call ringing group Logging on and off during your shiftDisplay the number of waiting calls Turning the night service on and off for UCDRequesting and activating a work time You belong to multiple groups of another HiPath Special Functions in the LAN PC NetworkLeaving a Hunt Group/Group Call Transferring Call Forwarding Using Night Answer Saving the telephones for the ringing group FB9or GB9 Opening the Door Labeling, Documentation and Accessories Labeling Key FieldsAttaching a Station Number Label DocumentationAccessories OptiPoint BLFTroubleshooting Fixing ProblemsTelephone Maintenance Possible cause Responding to Error Messages on the ScreenContacts for Resolving Problems Possible responseIndex Call Accepting from answering machine105 106 107 108 Overview of Functions and Codes Alphabetical Menu110 111 112 FCC Certification and Requirements ServiceFCC and Industry Canada Compliance FCC Rules, PartPage Equipment Attachment Limitations Equipment Attachment LimitationsRinger Equivalence Number REN ZZZ1KLSDWK1FRP
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