Siemens 3000, 500 standard, 500 basic manual Fixing Problems, Telephone Maintenance, Troubleshooting

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Fixing Problems

Fixing Problems

Telephone Maintenance

•Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.

•If the telephone is very dirty, clean it with a diluted neutral cleaner con- taining surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).

•Never use cleaners containing alcohol, cleaners that corrode plastic, or abrasive powders.

Troubleshooting

Pressed key does not respond:

Check whether the key is stuck.

Telephone does not ring:

Check whether the do not disturb function was activated on your tele- phone (" Do not disturb" appears on the screen). If so, deactivate it

Æpage 21.

You cannot dial an external number:

Check whether you telephone is locked ("US:Not authorized UK:Access de- nied" appears on the screen). If so, unlock the telephone Æ page 53.

To correct any other problem:

First contact your service personnel. If your service personnel is unable to correct the problem, contact Customer Service.

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Contents +L3DWK#6333# +L3DWK#8333#560 Before You Begin Important NotesMarks Basic operating instructions Making and Answering CallsMaking Calls Calling Multiple Parties SimultaneouslyMaking Calls to Stored Destinations Saving Station Numbers Displaying and Assigning Call ChargesUsing Other Functions Call ForwardingSpecial Functions in the LAN PC Network Using Other Team FunctionsTeam and Executive/Secretary Functions With Trunk KeysLabeling, Documentation and Accessories Fixing ProblemsIndex Basic operating instructions OptiPoint 500 economy/basic/standard control panelOptiPoint key module How to Use these Operating Instructions Screen DisplaysInteractively Accessing FunctionsVia the Program/Service Menu With Function KeysBasic and Enhanced Functions Using the Telephone EfficientlyFunctions You Can Use Additional Team and Executive/Secretary FunctionsAnswering a Call With the Handset Answering a Call with the Speaker Speakerphone ModeMaking and Answering Calls Ending the callOpen Listening in the Room During a Call Activating ring transferDeactivating this function Using Call Waiting Switching to Speakerphone ModeSwitching to the Handset Accepting a Waiting Call Camp-OnPreventing and Allowing Call Waiting Automatic Camp-On Turning the Call Waiting Tone On and OffEnding the second call and resuming the first one Accepting a Specific Call for Your Colleague Rejecting CallsUsing Mailboxes Using Timed RemindersAccessing the Mailbox Using the Speakerphone Answering a Call With a HeadsetEnabling and Disabling Handsfree Answerback Turning Do Not Disturb On and Off Turning Ringer Cutoff On and OffTurning the Microphone On and Off Trace Call Identifying Anonymous Callers Not for U.SSpeaking to visitors via the entrance telephone Activating the door opener Accepting a Call From an Answering MachineOpening the door with a code at the door Deactivating the door openerOverload Indication On-Hook Dialing Making CallsOff-Hook Dialing Called party does not answer or is busyDialing entered/displayed numbers Canceling en-bloc sendingEn-Bloc Sending / Correcting Numbers Correcting numbers enteredCaller ID Suppression Talking to Your Colleague With a Speaker CallAutomatic Connection Setup Hotline Activating Tone Dialing Dtmf Suffix DialingWhen the reserved trunk becomes free Reserve TrunkAssigning a Station Number Not for U.S Trunk Flash Dialing aid at the a/b T/R port Associated Dialing/Dialing AidDialing aid on the S0 bus Dialing aid from your telephone for another tele- phoneCalling a Second Party Consultation Hold Switching to the Party on Hold ToggleCalling Multiple Parties Simultaneously Return to the first partyAdding Up to Five Parties To the Conference Initiator Only Connecting the other parties to each otherConducting a Conference Combine the calling parties into a three-party conferenceRemoving Parties From the Conference Initiator Only Leaving a ConferenceEnding a Conference Initiator Only Transferring a Call After a Speaker Call Announcement in a GroupParking a Call Retrieving a Parked CallPlacing External Calls on Hold Picking up Retrieving a Held CallRetrieving the Caller List Using a Caller ListMaking Calls to Stored Destina- tions Ending RetrievalDisplaying the Call Time and Additional Call Information Dialing a Station Number from the Caller ListRemoving an Entry from the Caller List Redialing a Number Displaying and dialing saved station numbersDialing a Number From the Internal Directory Using Repertory Dialing Keys Using Station and System Speed-Dial NumbersEntry you wish to dial appears on the screen For the current call Displaying and Assigning Call ChargesDisplaying Call Charges Not for U.S For all calls and the last one conductedDisplaying Call Charges for Another Telephone Not for U.S Dialing with Call Charge Assignment Using Callback Storing a CallbackAnswering a Callback Call Waiting Camp-On Deleting a displayed entryEnding callback display Busy Override Joining a Call in Progress Adjusting the Ring Tone Telephone SettingsAdjusting the Ring Volume Adjusting the Attention Ring VolumeAdjusting the Speakerphone to the Room Acoustics Adjusting the Receiving Volume During a CallDisplay backlight Adjusting the Display to a Comfortable Reading AngleAdjusting the display contrast Selecting the Language of Screen PromptsLocking the Telephone to Prevent Unauthorized Use To lock and unlock the telephoneSaving Your PIN Saving Station Numbers Functions, Procedures Appointments Saving Repertory Dialing Numbers on a KeyIf you make a mistake Storing Station Speed-Dial Numbers Assigning Functions to Keys Meaning of LED Signals for Saved Functions Trunk group key Assigning a Procedure Operating Steps to a Key FB Enter the codeUS End? Saving Appointments Deleting and checking a saved appointmentTesting the Telephone Testing the Telephone FunctionsChecking the Key Assignment Using Variable Call Forwarding Call ForwardingDeactivating call forwarding Using Night Answer Activating this functionDeactivating night answer Trunk FWD on? Displaying and Deleting Messages You Have Sent Using Other FunctionsSending a Message Answering MessagesLeaving an Advisory Message Deleting Advisory MessagesUsing Another Telephone Like Your Own Change call number relocate Fax Details and Message on Answer- ing Machine Deactivating indicationActivating the telephone to be monitored Silent MonitorMonitoring a Room Deactivating the telephone to be monitoredActivating Functions for Another Tele- phone Locking Another Telephone to Prevent Unauthorized Use Send a message Code *68/#68 Æ Using functions in Isdn via code dia- ling keypad dialing 42=Tel. data service? Controlling Relays Sensors HiPath 3300/3350/3500/3550 OnlyEnhanced Paging Equipment Hipath 3700/ 3750 Only Radio Paging Not for U.SSimple Paging Equipment Paging=Display information? Using Trunk Keys Team and Executive/Secretary Functions With Trunk KeysMeaning of LED Indications on Trunk Keys Answering Calls With Trunk Keys Making Calls with Trunk KeysPlacing a call on hold Switching Between Phone Calls on Multiple Trunks Forwarding Calls on LinesRetrieving the call Meaning of LED Indications on the Forward Line Keys Calling a Team Member Directly Using DSS KeysUsing DSS Keys to Answer Calls Meaning of LED Indications on DSS KeysTransferring a Call in Progress Accepting a Call for Another Team MemberJoining or Leaving a Group Call Transferring Calls Directly to the Executive Only in an Executive/Secretary GroupDeactivating ring transfer Using Other Team Functions Turning Group Call On and OffYou belong to a hunt group or a group call Group name Accepting a Call for Another Member of Your Team Activating and Deactivating a Ringing GroupLogging on and off at the beginning and end of your shift Uniform Call Distribution UCDRemoving all telephones in call ringing group Logging on and off during your shiftTurning the night service on and off for UCD Requesting and activating a work timeDisplay the number of waiting calls Special Functions in the LAN PC Network Leaving a Hunt Group/Group CallYou belong to multiple groups of another HiPath Transferring Call Forwarding Using Night Answer Saving the telephones for the ringing group FB9or GB9 Opening the Door Labeling, Documentation and Accessories Labeling Key FieldsAttaching a Station Number Label DocumentationAccessories OptiPoint BLFFixing Problems Telephone MaintenanceTroubleshooting Possible cause Responding to Error Messages on the ScreenContacts for Resolving Problems Possible responseIndex Call Accepting from answering machine105 106 107 108 Overview of Functions and Codes Alphabetical Menu110 111 112 FCC Certification and Requirements ServiceFCC and Industry Canada Compliance FCC Rules, PartPage Equipment Attachment Limitations Ringer Equivalence Number RENEquipment Attachment Limitations ZZZ1KLSDWK1FRP
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5000 RSM, 500 basic, 500 economy, 500 advance, 3000 specifications

Siemens offers a robust line of automation solutions and control systems, one of which includes the Siemens 3000 series. This series is widely recognized for its versatility, efficiency, and reliability in industrial automation. The Siemens 3000 series is particularly popular among manufacturers looking to streamline operations and enhance productivity while minimizing downtime.

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