BT Digital Cordless Telephone manual Help

Page 59

	Elements – New Style – Edition 4 – 31.08.06 – 7644
Help	59

Phone does not work

•Have you installed the batteries correctly? See page 7.

•Check that the mains power is correctly connected.

No dial tone

•Is the telephone cord of the base plugged into the phone socket?

•Check that the mains power is correctly connected.

•Only use the telephone cord supplied with the phone.

Cannot dial out or receive calls

•Check that the mains power is correctly connected.

•The batteries may need recharging.

•Has there been a power cut? If so, place the handset back on the base for 10 seconds and try again. If it still does not work disconnect the batteries and mains power for 10 minutes, then reconnect and try again.

You have a dial tone, but the phone will not dial out

•You may need to change the dial mode from tone to pulse, see page 31.

•If you are connected to a switchboard, check whether you need to dial an access code.

Handset does not ring

•The ringer volume may be switched off, see page 26.

•Check that the mains power is correctly connected.

•Make sure the handset is registered to the base, see page 53.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

Image 59

Contents User Guide Welcome… Got everything? Need help?Getting to know your phone Handset menu Using the phoneThis guide Getting startedText messaging Date and time settingsBT Calling Features Using additional handsetsGeneral information Location Setting upGetting started Battery performance Battery low warningWall mounting optional Power adaptor cable Telephone line cordYour BT Elements phone is ready for use Handset and charger Getting to know your phoneExt Battery statusHandsfree speaker Displayed when in handsfree mode HandsetTime Range Handset name Handset Battery statusBase Exit or go back one level in the menu Navigating the menusCharacter map Menu map Setup Handset Date & Time RegisterPreparatory dialling Using the phoneSwitch the handset power on/off Make an external callReceive a call Earpiece volumePress to increase or to decrease the volume Make a handsfree call Secrecy muteHandsfree Delete a number from the redial list Switch to handsfree during a callRedial Dial a number from the redial listCopy a redial list number to the phonebook Delete the entire redial listKeypad lock Switch the torch on/offStore a phonebook name and number To switch off Release Torch to switch the torch light offPaging Name and number phonebookEntering numbers Dial an entryEdit a phonebook name or number Delete a phonebook entry Use Handset menuKeypad beeps Beep is displayed, press MenuPress To select either Ext Melody or Int Melody and press Handset ringer volumeHandset ringer melody Display language Handset namePress or to display Handset Name and press To confirm Press repeatedly to exit and return to standby Auto answerPress or to display Auto Answer and press Menu Keypad lock Base ringer melody Base ringer volumeSet-up menu PIN code Dial modePress Recall modeRestore default settings without a PIN Restore default settingsDefault settings Replace the battery compartment cover and belt clipSet the time Date and time settingsSet the date Press or to select either Set the alarmSilence the alarm Calls list BT Calling FeaturesCaller Display Copy a Calls list number to the phonebook BT Calling FeaturesDelete an entry/all entries in the Calls list Enter a name using the keypad, then select Menu optionNumber is displayed, if necessary, edit the number, then Ringer melody options are displayed, useBT Calling Features Text messaging Subscribe to the text messaging serviceCost of the fixed line service If this is your first message, Write Msg is displayed To open the main menuPress Until SMS is displayed, then press Menu Until Write is displayed, then press MenuWriting tips for text entry Entering textSingle text can be up to 160 characters Standard text entryTo view the most recent message details Receiving and reading text messagesTo view further messages or to view old messages Press Menu . Press Menu again to confirm Service Centre numbersEither enter the server number and press Menu Adding or changing Service Centre numbersSelect a Send Service Centre number Message alert beeps Set a terminal number sub-address Using sub-addresses to keep your messages privateReading personal text messages How callers send a text to your handsetPress Press Menu Message memory fullRegistering a new BT Elements handset Using additional handsetsRegistering another type of handset to your BT Elements base Press or to highlight Select Base and press Registering your BT Elements handset to another baseSelect a base Internal calls De-register a handsetTransferring calls Way Call Help Icon not scrolling You hear the busy tone when you pressNo display Icon flashesCustomer Helpline Cannot register a handset to a baseBase unit does not ring, but the lights are on Base charging light not workingCannot receive text Possible problems with text messagingText messages cannot be sent and screen displays Send Fail Cannot send textGeneral sales enquiries Further help and advice for text queries on BT linesRefer to the telephone number shown on your telephone bill Billing enquiriesYou keep hearing an error beep Replacing the handset batteries General information Safety informationProduct disposal instructions Technical information Connecting to a switchboard Elements New Style Edition 4 31.08.06 Ofﬁces worldwide