BT Digital Cordless Telephone manual Cannot register a handset to a base, Customer Helpline

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Elements – New Style – Edition 4 – 31.08.06 – 7644

Help 61

Cannot register a handset to a base

•You can register a total of 5 handsets to your BT Elements base and you can register your BT Elements handset to up to 4 bases. Check that you have not exceeded the limits.

•Check that you have entered the correct PIN number (default PIN 0000).

•Check that you are at least one metre away from other electrical equipment to avoid interference when registering.

Base unit does not ring, but the lights are on

•Have you connected the telephone line correctly?

•Is the base ringer set to off?

•You may have a faulty line or socket. Try using another socket or line. Call BT on 151 if you still experience problems.

Base charging light not working

•Try cleaning the charging contacts on the base.

•Check that the mains power is correctly connected.

Buzzing noise on my phone or on other electrical equipment nearby

•Sometimes your BT Elements phone can interfere with other electrical equipment if it is placed too close. It is recommended that you place your BT Elements base at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference.

Customer Helpline

If you are still experiencing difficulties please call the BT Elements Helpline on 0870 605 8407 or email bt.helpdesk@suncorptech.com.

If you experience any problems, please call the Helpline on 0870 605 8047 or email bt.helpdesk@suncorptech.com

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Contents User Guide Welcome… Got everything? Need help?This guide Handset menu Using the phoneGetting started Getting to know your phoneBT Calling Features Date and time settingsUsing additional handsets Text messagingGeneral information Getting started Setting upLocation Battery performance Battery low warningWall mounting optional Power adaptor cable Telephone line cordYour BT Elements phone is ready for use Handset and charger Getting to know your phoneHandsfree speaker Displayed when in handsfree mode Battery statusHandset ExtBase Range Handset name Handset Battery statusTime Character map Navigating the menusExit or go back one level in the menu Menu map Setup Handset Date & Time RegisterSwitch the handset power on/off Using the phoneMake an external call Preparatory diallingPress to increase or to decrease the volume Earpiece volumeReceive a call Handsfree Secrecy muteMake a handsfree call Redial Switch to handsfree during a callDial a number from the redial list Delete a number from the redial listCopy a redial list number to the phonebook Delete the entire redial listKeypad lock Switch the torch on/offPaging To switch off Release Torch to switch the torch light offName and number phonebook Store a phonebook name and numberEdit a phonebook name or number Dial an entryEntering numbers Delete a phonebook entry Keypad beeps Handset menuBeep is displayed, press Menu UseHandset ringer melody Handset ringer volumePress To select either Ext Melody or Int Melody and press Press or to display Handset Name and press Handset nameDisplay language Press or to display Auto Answer and press Menu Auto answerTo confirm Press repeatedly to exit and return to standby Keypad lock Set-up menu Base ringer volumeBase ringer melody PIN code Dial modePress Recall modeRestore default settings without a PIN Restore default settingsDefault settings Replace the battery compartment cover and belt clipSet the date Date and time settingsSet the time Silence the alarm Set the alarmPress or to select either Caller Display BT Calling FeaturesCalls list Copy a Calls list number to the phonebook BT Calling FeaturesNumber is displayed, if necessary, edit the number, then Enter a name using the keypad, then select Menu optionRinger melody options are displayed, use Delete an entry/all entries in the Calls listBT Calling Features Cost of the fixed line service Subscribe to the text messaging serviceText messaging Press Until SMS is displayed, then press Menu To open the main menuUntil Write is displayed, then press Menu If this is your first message, Write Msg is displayedSingle text can be up to 160 characters Entering textStandard text entry Writing tips for text entryTo view the most recent message details Receiving and reading text messagesTo view further messages or to view old messages Press Menu . Press Menu again to confirm Service Centre numbersEither enter the server number and press Menu Adding or changing Service Centre numbersSelect a Send Service Centre number Message alert beeps Set a terminal number sub-address Using sub-addresses to keep your messages privateReading personal text messages How callers send a text to your handsetPress Press Menu Message memory fullRegistering a new BT Elements handset Using additional handsetsRegistering another type of handset to your BT Elements base Select a base Registering your BT Elements handset to another basePress or to highlight Select Base and press Internal calls De-register a handsetTransferring calls Way Call Help No display You hear the busy tone when you pressIcon flashes Icon not scrollingBase unit does not ring, but the lights are on Cannot register a handset to a baseBase charging light not working Customer HelplineText messages cannot be sent and screen displays Send Fail Possible problems with text messagingCannot send text Cannot receive textGeneral sales enquiries Further help and advice for text queries on BT linesRefer to the telephone number shown on your telephone bill Billing enquiriesYou keep hearing an error beep Replacing the handset batteries General information Safety informationProduct disposal instructions Technical information Connecting to a switchboard Elements New Style Edition 4 31.08.06 Ofﬁces worldwide