The Caller ID panel is | • Check the telephone line cord connections. |
blank | • Check the batteries for proper installation. |
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|
The Caller ID does not | • The Caller ID unit will not function until you have Caller |
show the caller's name | ID service provided by your local phone company. Call |
and / or phone number. | your local phone company to have Caller ID installed on |
| your telephone line. |
| • If you pick up the phone before the second ring, the caller |
| information will not be correctly received. If you have tele- |
| phone answering device (TAD) connected with the unit, |
| set the TAD to answer after two rings or more. |
| • If it is a blocked call or an |
| name and / or phone number will not appear on the |
| display. |
| • If only the caller's phone number appears on the display, |
| it may be a Single Data Message Format (SDMF) call, |
| as opposed to a Multiple Data Message Format (MDMF) |
| call. Please call your local phone company to see which |
| service you have. |
|
|
Random characters | • On rare occasions, the Caller ID information sent by the |
and / or "NO DATA" | telephone company may have an error in the |
appear on the LCD | transmission. This is not the fault of your Caller ID unit. It |
Display. | can only capture and store the data that was received. |
|
|
Cannot get Call Wait- | • Subscription to Caller ID Call Waiting (CIDCW) is required |
ing identification on the | from your local phone company for the CIDCW function |
LCD Display. | to operate properly. Call you local phone company for |
| details. |
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