VTech CS6429-2, CS6429-3, CS6428-2 LOW Battery shows on the handset screen, Charge light is off

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Appendix

Troubleshooting

•If other telephones in your home are having the same problem, the problem is in the wiring or local telephone service. Contact your telephone service provider (charges may apply).

•Eliminate any background noise. Mute the cordless handset before dialing, or dial from another room in your home with less background noise.

LOW BATTERY shows on the handset screen.

•Place the handset in the telephone base or charger for recharging.

•Remove and install the battery again and use it until fully depleted, then charge the handset in the telephone base or charger for up to 10 hours.

•If the above measures do not correct the problem, replace the battery.

The battery does not charge in the handset or the handset battery does not accept charge.

•Make sure the handset is placed in the telephone base or charger correctly. The CHARGE light on the handset should be on.

•Remove and install the battery again, then charge for up to 10 hours.

•If the handset is in the telephone base or charger but CHARGE light on the handset is not on, refer to The CHARGE light is off below.

•If the battery is completely depleted, it may take up to 30 minutes to charge the handset before LOW BATTERY appears on the screen (page 4).

•Purchase a new battery. Refer to Battery installation (page 3).

The CHARGE light is off.

•Clean the charging contacts on the handset and telephone base each month with a pencil eraser or a dry non-abrasive fabric.

•Make sure the power adapter and telephone line cord are plugged in correctly and securely (page 2).

•Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the handset and telephone base to reset.

The telephone does not ring when there is an incoming call.

•Make sure the handset ringer volume is not set to off (page 11) and the telephone base ringer volume is not set to zero (page 10).

•Make sure the telephone line cord and power adapter are plugged in properly (page 2).

•The handset may be too far from the telephone base. Move it closer to the telephone base.

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Contents User’s manual Congratulations Table of contents Appendix Answering system settingsAnswering system operation IndexParts checklist Getting startedTelephone base and charger installation Battery installation Charge light remains on when chargingLOW Battery Battery chargingBattery indicators Battery status Action ChargerInstallation options Tabletop to wall mount installationWall mount to tabletop installation See Telephone base and charger installation onUSE light Telephone base layoutMessage window VOL and /VOLCharge light Handset layoutFlash MENU/SELECT Dialing keysRinger volume telephone base Telephone settingsUsing the menu SettingRinger volume handset Ringer toneLCD language EspañolTo manually turn off these indicators Clear voicemail indicatorsKey tone Set date and time Dial mode Home area codeTelephone operation Temporary ringer silencing MuteCall waiting Temporary tone dialingStore a number from the redial list to the directory Redial listReview and dial a redial entry Delete a redial entryTo access the redial list while on a call To access the directory while on a callTo access the call log while on a call Chain dialingTo join a call Join a call in progressFind handset To start the paging toneOther Handset is Calling when you have two IntercomCall transfer using intercom Answer an incoming call during an intercom callFrom this intercom call, you have the following options Directory About the directoryCreate a new directory entry Edit Number Dial a directory entry Review the directoryAlphabetical search Edit a directory entrySpeed dial Store a speed dial entryDial a speed dial number Delete a speed dial entryAbout caller ID Caller IDInformation about caller ID with call waiting Call log Not Available AT this TimeMemory match Missed call indicatorReview and dial from the call log View dialing options Save a call Iog entry to the directoryTo delete one entry Delete from the call logCall log display screen messages To delete all entriesAnswer on/off Answering system settingsAnswering system setup AnnouncementDelete your announcement Record a new announcementPlay the announcement Press MENU/SELECT to select AnnouncementNumber of rings Remote access codeCall screening Press MENU/SELECT to select Call ScreeningMessage alert tone Recording timeUsing the answering machine and voicemail together Answering system and voicemail indicatorsAnswering system operation Answering system new message indication Voice promptsMessage capacity Call screening at the telephone baseCall intercept Call screening at the handsetMessage playback To play messages with the telephone base To play messages with a handsetTo delete all old messages with the telephone base Delete all old messagesTo delete all old messages with a handset Record, play or delete memos Press 5 to stop recording. The system announces, RecordedMessage window displays Window display DescriptionTo remotely access the answering system Remote accessCommand Appendix Handset display screen messagesTelephone number you have entered is already stored Handset lights Handset and telephone base indicatorsOn when the handset speakerphone is in use Telephone base lightsBattery Battery needs charging whenAdd and register a handset optional Expand your telephone systemTo register a handset Replace a handset To deregister all handsetsThere is no dial tone TroubleshootingMy telephone does not work at all Cannot dial outTelephone does not ring when there is an incoming call LOW Battery shows on the handset screenCharge light is off My handset beeps and is not performing normally Hear noise on the cordless handset and the keys do not work Hear other calls when using the telephoneRegistration Failed appears on the handset My caller ID features are not working properly Caller ID entries do not match the numbers I need to dialNEW Voicemail and show on the display and I don’t know why OUT of Range or no PWR AT Base shows in the handset screenCannot retrieve voicemail messages Answering system does not record messages Answering system does not respond to remote commandsOutgoing announcement is not clear Messages on the answering system are very difficult to hearCommon cure for electronic equipment Important safety instructions Operating range Precautions for users of implanted cardiac pacemakersPacemaker patients Maintenance Avoid rough treatmentAbout cordless telephones Rbrc sealHow long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? What is not covered by this limited warranty?How do you get warranty service? Other limitationsFCC Part FCC, Acta and IC regulationsFCC Part 68 and Acta Industry Canada Technical specifications Index Index 91-003979-040-100

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