VTech CS6429-5, CS6429-3, CS6428-2, CS6429-4 My handset beeps and is not performing normally

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Appendix

Troubleshooting

•There may be too many extension phones on the telephone line to allow all of them to ring simultaneously. Unplug some of them.

•If other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact your telephone service provider.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

•Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone

service provider.

•The telephone line cord may be defective. Install a new telephone line cord.

•Remove and install the battery again, and place the handset in the telephone base or charger.

•Wait for the handset to synchronize with the telephone base. Allow up to one minute for this to take place.

My handset beeps and is not performing normally.

•Make sure the power cord is securely plugged into the telephone base. Plug the telephone base into a different working electrical outlet not controlled by a wall switch.

•Move the handset closer to the telephone base. It may be out of range.

•Reset the telephone base by unplugging the electrical power to the base. Wait for 15 seconds and plug it back in again. Allow up to one minute for the cordless handset and telephone base to synchronize.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices.

There is interference during a telephone conversation. My calls fade out when I am using the cordless handset.

•The handset may be out of range. Move it closer to the telephone base.

•If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.

•Appliances or other cordless telephones plugged into the same circuit as the telephone base can cause interference. Try moving the appliance or telephone base to another outlet.

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Contents User’s manual Congratulations Table of contents Index Answering system settingsAnswering system operation AppendixGetting started Parts checklistTelephone base and charger installation Charge light remains on when charging Battery installationCharger Battery chargingBattery indicators Battery status Action LOW BatteryTabletop to wall mount installation Installation optionsSee Telephone base and charger installation on Wall mount to tabletop installationVOL and /VOL Telephone base layoutMessage window USE lightFlash Handset layoutCharge light Dialing keys MENU/SELECTSetting Telephone settingsUsing the menu Ringer volume telephone baseRinger tone Ringer volume handsetEspañol LCD languageKey tone Clear voicemail indicatorsTo manually turn off these indicators Set date and time Home area code Dial modeTelephone operation Temporary tone dialing MuteCall waiting Temporary ringer silencingDelete a redial entry Redial listReview and dial a redial entry Store a number from the redial list to the directoryChain dialing To access the directory while on a callTo access the call log while on a call To access the redial list while on a callTo start the paging tone Join a call in progressFind handset To join a callIntercom Other Handset is Calling when you have twoAnswer an incoming call during an intercom call Call transfer using intercomFrom this intercom call, you have the following options About the directory DirectoryCreate a new directory entry Edit Number Edit a directory entry Review the directoryAlphabetical search Dial a directory entryStore a speed dial entry Speed dialDelete a speed dial entry Dial a speed dial numberInformation about caller ID with call waiting Caller IDAbout caller ID Not Available AT this Time Call logReview and dial from the call log Missed call indicatorMemory match Save a call Iog entry to the directory View dialing optionsTo delete all entries Delete from the call logCall log display screen messages To delete one entryAnnouncement Answering system settingsAnswering system setup Answer on/offPress MENU/SELECT to select Announcement Record a new announcementPlay the announcement Delete your announcementPress MENU/SELECT to select Call Screening Remote access codeCall screening Number of ringsRecording time Message alert toneAnswering system operation Answering system and voicemail indicatorsUsing the answering machine and voicemail together Call screening at the telephone base Voice promptsMessage capacity Answering system new message indicationMessage playback Call screening at the handsetCall intercept To play messages with a handset To play messages with the telephone baseTo delete all old messages with a handset Delete all old messagesTo delete all old messages with the telephone base Press 5 to stop recording. The system announces, Recorded Record, play or delete memosWindow display Description Message window displaysCommand Remote accessTo remotely access the answering system Handset display screen messages AppendixTelephone number you have entered is already stored Telephone base lights Handset and telephone base indicatorsOn when the handset speakerphone is in use Handset lightsBattery needs charging when BatteryTo register a handset Expand your telephone systemAdd and register a handset optional To deregister all handsets Replace a handsetCannot dial out TroubleshootingMy telephone does not work at all There is no dial toneCharge light is off LOW Battery shows on the handset screenTelephone does not ring when there is an incoming call My handset beeps and is not performing normally Registration Failed appears on the handset Hear other calls when using the telephoneHear noise on the cordless handset and the keys do not work Caller ID entries do not match the numbers I need to dial My caller ID features are not working properlyCannot retrieve voicemail messages OUT of Range or no PWR AT Base shows in the handset screenNEW Voicemail and show on the display and I don’t know why Messages on the answering system are very difficult to hear Answering system does not respond to remote commandsOutgoing announcement is not clear Answering system does not record messagesCommon cure for electronic equipment Important safety instructions Pacemaker patients Precautions for users of implanted cardiac pacemakersOperating range Avoid rough treatment MaintenanceRbrc seal About cordless telephonesWhat is not covered by this limited warranty? Limited warrantyWhat does this limited warranty cover? How long is the limited warranty period?Other limitations How do you get warranty service?FCC Part 68 and Acta FCC, Acta and IC regulationsFCC Part Industry Canada Technical specifications Index Index 91-003979-040-100

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